Return退貨政策

<p class="MsoNormal"><span style="font-family:'新細明體', serif&#59;">為保障您的權益,請在收到商品後立即確認外箱完整性,開箱過程可拍照或錄影,確認內部商品正確與包裝,若有任何問題請立即與我們聯絡。若七日內無立即反應,恕不接受退換貨。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span style="font-family:'新細明體', serif&#59;">●退換貨流程:</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">提出申請</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">(LINE@</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">或</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">Email) </span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">→</span><span style="color:#4472C4&#59;"> </span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">「美好花生」客服確認</span><span style="color:#4472C4&#59;"> </span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">→</span><span style="color:#4472C4&#59;"> </span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">確認完畢後進行商品回收</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">(</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">我們會請黑貓到府收件,請準備好發票及包裝妥善的商品</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">) </span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">→</span><span style="color:#4472C4&#59;"> </span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">確認退回商品後協助退款</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">/</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">退貨</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> </span></p><p> </p><p class="MsoNormal"><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">※請確認相關商品(包含購買商品、內外包裝、發票、贈品等)放入紙箱並完整封好。</span></p><p class="MsoNormal"><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">※退款流程需大約</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">7-14</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">個工作天,請依退款通知信件為主。</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">※如您未提出退貨申請直接寄回包裹,我們將視為您主動拋棄商品,將不協助退款。</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span style="font-family:'新細明體', serif&#59;">美好花生聯絡方式:</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">LINE</span><span style="font-family:'新細明體', serif&#59;">官方帳號</span><span lang="en-us" xml:lang="en-us">@354tntql</span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal"><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">權益說明</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">1.</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">產品經嚴格品質控管,請於有效期限內食用完畢。為維護食品的衛生安全,除食品本身有瑕疵可退貨外,若商品如經拆封、食用或消費者造成之包裝變形毀損或保存不良導致變質,基於安全衛生考量,恕無法提供退換貨服務。</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">2.</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">依消費者保護法規定,您可以享有商品貨到次日起七天</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">(</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">含國定例假日</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">)</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">猶豫期的權利,但猶豫期並非試用期。如非因商品本身瑕疵而申請退貨,欲退貨之商品需保持全新狀態,且包裝完整。超過七天後,將不再受理非商品瑕疵因素的退貨申請。</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">3.</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">若產品因運送過程導致瑕疵,請直接向宅配人員反應、務必請拍照存證以保障自身權益,並請立即聯絡「美好花生」客服人員。</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">4.</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">退換貨請保持包裝完整(包含購買商品、內外包裝、發票、贈品等)請一併寄回,缺少以上品項則不予退貨。</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">5.</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">每筆訂單僅能申請一次退貨,當您提交申請後,即代表同意我們的退貨原則,並接受我們代為處理發票作廢及相關的後續處理事宜。</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">6.</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">非商品瑕疵及相關因素的退貨退款申請,因訂單運費為美好花生寄出商品時已負擔之費用,若後續申請退貨將針對商品銷售金額退款。若申請部分商品退貨後(部分退款),我司將會依官網目前規定重新計算訂單金額,並退回差額。(如退貨後,訂單金額未達出貨免運門檻或相關優惠,將從退款款項中扣除出貨運費及相關優惠。)</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal"> <span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us">7.</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">提供銀行帳戶申請退款者,若因提供錯誤資訊,導致產生額外相關費用,須由申請者自行承擔</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> ( </span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">將由退款金額中扣除</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"> )</span><span style="font-family:'新細明體', serif&#59;color:#4472C4&#59;">。</span><span lang="en-us" style="color:#4472C4&#59;" xml:lang="en-us"></span></p><p></p>