Service服務條款

<p style="margin:0cm&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">歡迎您在</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;">MINI YANG</span></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">熱蠟除毛網站進行消費,為維護您的權益,購物前請仔細閱讀以下約定條款。本約定條款是為了保護「您」以及「凱逸美學有限公司(以下簡稱</span></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;"> MINI YANG</span></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">)」的權益,當您點選「我同意」的選項或在</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;">MINI YANG</span></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">網站進行訂購、付款、消費等相關行為,即視為您事先已經知悉並同意遵守本約定條款的所有約定。</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span><br /></p><p style="margin:0cm&#59;"> </p><p style="margin:0cm&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><b><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">關於購物須知與流程</span></span></b><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">1. 選購商品→加入購物車→確認商品、數量、金額→選擇支付方式、配送方式→確認訂單資訊→結帳→追蹤出貨進度(如不確定歡迎私訊粉專詢問)→領貨。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">2. 折扣碼、滿額贈門檻等檔期活動以及免運金額,依折扣後實付金額計算為準(運費、購物金不算)。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">3. 購買商品在取貨後,如需換貨商品必須是全新狀態,且包裝完整(包含商品、附件、內外包裝、贈品等),商品及贈品一經拆封使用,一律不接受退換貨,否則依惡意損毀定論。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">4. 退換貨品郵資 200 元由買家負擔,保持商品全新狀態自行寄回;若產品有瑕疵損壞,則退換貨郵資由我司負擔。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">5. 請勿因個人因素等理由退貨,如擔心商品不符,請和客服確認適合自己的商品以及商品資訊內容後再下單,避免造成不必要的資源浪費以及寶貴時間,請珍惜我們彼此之間的信任和服務,才是最聰明的購物行為唷。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">6. 凡購買熱蠟機系列商品,將享有三個月保固期,期限內非人為因素損壞者,向客服提供購買證明,免費維修服務乙次。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">7. 視情節本公司亦會保留商品出貨與否的權利,造成不便,敬請見諒。</span></span></span></span></span></span></p><p style="margin:0cm&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><b><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">付款方式</span></span></b><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">1. 現貨商品提供7-11、全家超商取貨付款、ATM轉帳、線上刷卡、宅配貨到付款,詳見操作畫面說明。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">2. 海外買家僅接受線上刷卡VISA/Master/JCB。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">3. 視情節本公司亦會保留商品出貨與否的權利,如超過 2 次以上(包含 2 次)選用貨到付款但未取件,將無法再使用貨到付款,需先行刷卡或匯款完成才出貨,嚴重情況者(給方便當隨便)加入黑名單。</span></span></span></span></span></span></p><p style="margin:0cm&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><b><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">配送方式</span></span></b><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">1. 台灣國內物流費:200 元,消費滿 2,000 元享有免運費優惠(指定黑貓宅急便,運費300元),外島及國際運費另計。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">2. 寄送方式:新竹物流<span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">、便利帶<span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">、大榮貨運<span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">、黑貓</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">、郵寄<span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">、順豐</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span>等(依店家指配及物流收費金額為主)</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span>。貨到付款外加 30 元手續費,外島及國際運費另計。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="line-height:18pt&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">3. 到貨時間:3~5天,外島、例假日及國定假日除外。</span></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">4. 下單前請務必確認配送的地址是否正確,若出貨後發現地址有誤,更改配送地址需加收運費</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;">80</span></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">元。</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">5. 如因資料未詳細填寫而造成退件者,請於三日內補足來回之運費方可出貨,如三日內未補回運費,該筆退回之訂單將取消出貨,並將扣除來回相關運費後,再退回原訂單餘額。</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><b><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">注意事項</span></span></b><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">1. 使用信用卡一律在確認收到款項後,方可出貨,貨到付款除外。</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">2. 若已付款卻於五日內沒收到貨,預購商品除外,請用</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#333333&#59;">Facebook </span></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">私訊</span></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">由客服人員協助您查詢。</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">3. 若訂單尚未完成付款,貨到付款除外,</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;">7</span></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">天內系統將自動取消訂單,若優惠時段逾時將不保留優惠內容。</span></span> </span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">4. 每筆訂單產品恕不拆單寄送,拆單運費另計,避免造成延誤您的收貨時間。</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">5. 超商限重</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;">5</span></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">公斤,如訂購商品超重,請選擇宅配寄出。</span></span><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"><span style="color:#000000&#59;"></span></span></span></span></span></p><p style="margin:0cm 0cm 0cm 24pt&#59;"><span style="font-family:'microsoft jhenghei'&#59;"><span style="font-size:12pt&#59;"><span style="background:#FFFFFF&#59;"><span style="font-size:10pt&#59;" lang="en-us" xml:lang="en-us"></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">6. 若收到產品與訂購品項貨數量不合、有包裝破損等問題,</span></span><span style="font-size:10pt&#59;"><span style="color:#333333&#59;">請即刻與客服聯繫</span></span><span style="font-size:10pt&#59;"><span style="color:#000000&#59;">,立即協助您後續事宜。</span></span></span></span></span></p><p></p>