<h1 style="margin-bottom:0.5em;font-size:28px;color:rgb(0,0,0);white-space:pre-wrap;font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;text-align:center;"><span style="font-family:'標楷體';"><span style="font-size:24px;">退換貨政策 </span></span></h1><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';">依據「通訊交易解除權合理例外情事適用準則」第2條第一項：「易於腐敗、保存期限較短或解約時即將逾期」之商品，  屬於消費者保護法第19條第一項但書所稱合理例外情事。<span style="color:rgb(150,118,80);">* 自105年1月1日起，生鮮、冷凍食品不適用於消費者保護法第19條，並不享有7天鑑賞期！*</span></span></p><p><br style="white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;" /></p><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';"><span style="color:rgb(150,118,80);"><u>所以除商品本身有瑕疵可退換貨外，購買後恕無法辦理退換貨。</u></span></span></p><p><br style="white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;" /></p><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';">如運輸過程造成貨品解凍或毀損、貨品品項錯誤，請於開箱或<span style="color:rgb(150,118,80);">收貨時即開始錄影或拍照存證</span>；如遇商品瑕疵，也請立即拍照存證、保留相關商品並請勿繼續食用。</span></p><p><br style="white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;" /></p><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';">以上狀況請皆<span style="color:rgb(150,118,80);">立即與客服聯繫</span>，以便安排後續協助。</span></p><p><br style="white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;" /></p><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';">退款流程（限商品瑕疵）</span></p><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';">  <span style="color:rgb(150,118,80);">提出申請 → 客服確認 → 協助退款</span></span></p><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';">補寄流程（限商品瑕疵、貨品品項錯誤）</span></p><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';"><span style="color:rgb(150,118,80);">   提出申請 → 客服確認 → 再次安排出貨</span></span></p><p><br style="white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;" /></p><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';">因冷凍、冷藏食品較為特殊，如您申請退款或補寄，都不需要再寄回原商品，得閒也將不另外回收。</span></p><ul style="margin-bottom:1em;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;list-style-type:disc;"><li><span style="font-family:'標楷體';">得閒甜點皆為新鮮製作食材，出貨後恕無法退貨。</span></li><li><span style="font-family:'標楷體';">退款流程需大約7-14個工作天，請依退款通知信件為主。</span></li><li><span style="font-family:'標楷體';">如您未提出相關申請直接寄回包裹，得閒將視為您主動拋棄商品，將不協助退款。</span></li></ul><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="color:rgb(150,118,80);"><span style="font-family:'標楷體';">什麼情況下將不獲退款？</span></span></p><p style="margin-bottom:0px;white-space:pre-wrap;color:rgb(0,0,0);font-family:'PingFang TC', 'Microsoft JhengHei', 'Helvetica Neue', Helvetica, 'source-han-sans-traditional', Arial, sans-serif;"><span style="font-family:'標楷體';">宅配如填寫錯誤收件資訊、物流配送後皆無回應、填寫錯誤取件人姓名、或填寫錯誤手機號碼等。如因以上原因導致退回，恕不受理退貨退款，或補寄出貨，敬請留意！</span></p>