Return退貨政策
<p class="MsoNormal"><span lang="en-us" xml:lang="en-us">1. </span><span style="font-family:'新細明體', serif;">依照消費者保護法規定,線上購物消費者均享有商品到貨後七天鑑賞期之權益。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">2. </span><span style="font-family:'新細明體', serif;">退回商品必須為全新狀態且完整包裝</span><span lang="en-us" xml:lang="en-us"> (</span><span style="font-family:'新細明體', serif;">保持商品、附件、包裝、廠商紙箱及所有附隨文件或資料之完整性</span><span lang="en-us" xml:lang="en-us">)</span><span style="font-family:'新細明體', serif;">,任何使用過或零件遺失,恕不接受退訂。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">3. </span><span style="font-family:'新細明體', serif;">因消費者個人不當使用或拆卸,產生人為因素而造成故障、損毀、磨損、擦傷、刮傷、髒污、包裝破損不完整、封條移除、吊牌拆除、貼膠</span><span lang="en-us" xml:lang="en-us"> / </span><span style="font-family:'新細明體', serif;">標籤移除或配件不齊者,恕不接受退訂。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">4. </span><span style="font-family:'新細明體', serif;">所有購物若滿</span><span lang="en-us" xml:lang="en-us"> / </span><span style="font-family:'新細明體', serif;">超過新台幣總值十萬元或最後清倉拍賣時,退貨需收購物總額</span><span lang="en-us" xml:lang="en-us"> 8% </span><span style="font-family:'新細明體', serif;">的手續費用,歡迎隨時聯絡客服人員,我們將儘全力為你爭取最好的福利或申請免手續費用。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">5. </span><span style="font-family:'新細明體', serif;">如您所收到的商品有瑕疵、破損、規格不符或是有零件短缺的現象,需要辦理退</span><span lang="en-us" xml:lang="en-us"> / </span><span style="font-family:'新細明體', serif;">換貨,請直接與我們聯繫:</span><span lang="en-us" xml:lang="en-us">aven39@hotmail.com</span><span style="font-family:'新細明體', serif;">,我們將盡速為您處理。敬請將原商品備妥</span><span lang="en-us" xml:lang="en-us"> (</span><span style="font-family:'新細明體', serif;">以原寄給您時的包裝再原封備妥</span><span lang="en-us" xml:lang="en-us">)</span><span style="font-family:'新細明體', serif;">,勿直接在商品原廠外盒書寫文字。瑕疵商品請務必於收到商品後七日鑑賞期內告知,</span>
<span style="font-family:'新細明體', serif;">可於</span><span lang="en-us" xml:lang="en-us"> 1 </span><span style="font-family:'新細明體', serif;">個月瑕疵擔保期限內辦理退</span><span lang="en-us" xml:lang="en-us"> / </span><span style="font-family:'新細明體', serif;">換貨,逾期恕不接受。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">6. </span><span style="font-family:'新細明體', serif;">退</span><span lang="en-us" xml:lang="en-us"> / </span><span style="font-family:'新細明體', serif;">換貨時間依每項商品而有所不同,一般處理時間為</span><span lang="en-us" xml:lang="en-us"> 3-7 </span><span style="font-family:'新細明體', serif;">個工作天。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">7. </span><span style="font-family:'新細明體', serif;">退</span><span lang="en-us" xml:lang="en-us"> / </span><span style="font-family:'新細明體', serif;">換貨信件內容請附上:</span><span lang="en-us" xml:lang="en-us"><br />
(1) </span><span style="font-family:'新細明體', serif;">訂購者姓名</span><span lang="en-us" xml:lang="en-us"><br />
(2) </span><span style="font-family:'新細明體', serif;">訂單編號</span><span lang="en-us" xml:lang="en-us"><br />
(3) </span><span style="font-family:'新細明體', serif;">聯絡電話</span><span lang="en-us" xml:lang="en-us"> / </span><span style="font-family:'新細明體', serif;">電子信箱</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">8. </span><span style="font-family:'新細明體', serif;">收到退回商品確認無誤後,將於</span><span lang="en-us" xml:lang="en-us"> 5-7 </span><span style="font-family:'新細明體', serif;">個工作天內進行退款。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span style="font-family:'新細明體', serif;">顧客服務</span><span lang="en-us" xml:lang="en-us"><br />
</span><span style="font-family:'新細明體', serif;">若您對線上訂購後之訂單相關問題,如地址變更、維修保固、貨品內容不符、污損或其他瑕疵等各種問題,歡迎您直接來信:</span><span lang="en-us" xml:lang="en-us">aven39@hotmail.com </span><span style="font-family:'新細明體', serif;">或是透過客服電話</span><span lang="en-us" xml:lang="en-us">(0975877960)</span><span style="font-family:'新細明體', serif;">,由專人為您服務。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">9. </span><span style="font-family:'新細明體', serif;">什麼情況下無法退貨?</span><span lang="en-us" xml:lang="en-us"><br />
(1)</span><span style="font-family:'新細明體', serif;">收到商品隔天開始計算,七天鑑賞期</span><span lang="en-us" xml:lang="en-us"><br />
(2)</span><span style="font-family:'新細明體', serif;">已經使用或拆封過的商品</span><span lang="en-us" xml:lang="en-us"><br />
(3)</span><span style="font-family:'新細明體', serif;">活動贈品不用退貨</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p>
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