Return退貨政策
<p class="MsoNoSpacing" style="margin-top:0.5rem;margin-bottom:0.5rem;"><font color="#000000"><span style="background-color:rgb(255,156,0);"><span style="font-weight:bolder;"><font face="新細明體, serif"><span style="font-size:18px;">一、退貨申請期限</span></font><br /></span></span></font><font face="新細明體, serif" style="font-size:1rem;">✅</font><span style="font-size:1rem;font-family:'新細明體', serif;">消費者得於收到商品後</span><span style="font-family:'-apple-system', BlinkMacSystemFont;"> </span><span lang="en-us" xml:lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont;">7 </span><span style="font-size:1rem;"><font face="新細明體, serif">天(含例假日)內提出退貨申請。<br /></font></span><span lang="en-us" xml:lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont;">✅7 </span><span style="font-size:1rem;font-family:'新細明體', serif;">天鑑賞期為「猶豫期」非「試用期」,商品須保持全新未拆封狀態。<br /><br /></span><span style="font-family:'新細明體', serif;font-size:1rem;background-color:rgb(255,156,0);"><font color="#000000"><span style="font-size:18px;"><span style="font-weight:bolder;">二、可受理退貨情況</span></span><br /></font></span><font face="新細明體, serif">✅<span style="font-size:1rem;">收到商品與訂單不符(數量、尺寸、款式)。<br /></span>✅<span style="font-size:1rem;">商品有瑕疵、破損或無法正常使用。<br /></span>✅<span style="font-size:1rem;">商品寄送過程造成損壞(需提供開箱影片佐證)。<br /></span>✅<span style="font-size:1rem;">於鑑賞期內保持完整包裝未使用。<br /></span></font><span style="font-family:'新細明體', serif;"><br /><font color="#000000"><span style="font-size:18px;font-weight:bolder;background-color:rgb(255,156,0);">三、不可退貨情況</span><span style="font-size:18px;background-color:rgb(255,156,0);"><b><br /></b></span></font></span><span style="font-size:1rem;"><font face="新細明體, serif">✅商品已使用、汙損、缺件或影響二次銷售。<br /></font></span><span style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;">✅</span><font face="新細明體, serif" style="font-size:1rem;"><span style="font-size:1rem;">人為因素造成損壞,如刮傷、摔傷、浸水等。<br /></span></font><span style="font-family:'新細明體', serif;font-size:1rem;">✅</span><span style="font-family:'新細明體', serif;font-size:1rem;">未附上原包裝、配件、贈品、文件、發票或吊牌被拆除。<br /><br /></span></p><p class="MsoNoSpacing" style="margin-top:0.5rem;margin-bottom:0.5rem;"><font color="#000000" face="新細明體, serif"><span style="font-size:18px;font-weight:bolder;background-color:rgb(255,156,0);">四、退貨流程</span><span style="font-size:18px;background-color:rgb(255,156,0);"><b><br /></b></span></font><span style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;">✅</span><font face="新細明體, serif" style="font-size:1rem;"><span style="font-size:1rem;">消費者於鑑賞期內提出退貨申請。<br /></span></font><span style="font-family:'新細明體', serif;font-size:1rem;">✅</span><span style="font-family:'新細明體', serif;font-size:1rem;">客服確認退貨原因並提供退貨方式。<br /></span><span style="font-family:'新細明體', serif;font-size:1rem;">✅</span><span style="font-family:'新細明體', serif;font-size:1rem;">商品寄回檢查:確認完整性與是否符合退貨條件。<br /></span><font face="新細明體, serif" style="font-size:1rem;">✅<span style="font-size:1rem;">審核通過後,於</span></font><span style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont;"> </span><span lang="en-us" xml:lang="en-us" style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont;">7–14 </span><span style="font-size:1rem;font-family:'新細明體', serif;">個工作日</span><span style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont;"> </span><span style="font-size:1rem;font-family:'新細明體', serif;">內退款。</span></p><p class="MsoNoSpacing" style="margin-top:0.5rem;margin-bottom:0.5rem;"><br /><font color="#000000" face="新細明體, serif"><span style="font-size:18px;font-weight:bolder;background-color:rgb(255,156,0);">五、退款方式</span><span style="font-size:18px;background-color:rgb(255,156,0);"><b><br /></b></span></font><span style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;">✅</span><font face="新細明體, serif" style="font-size:1rem;">將以銀行轉帳方式退款。</font></p><p class="MsoNoSpacing" style="margin-top:0.5rem;margin-bottom:0.5rem;"><span style="font-family:'新細明體', serif;"><br /><font color="#000000"><span style="font-size:18px;font-weight:bolder;background-color:rgb(255,156,0);">六、運費規範</span><span style="font-size:18px;background-color:rgb(255,156,0);"><b><br /></b></span></font></span><font face="新細明體, serif" style="font-size:1rem;">✅<span style="font-size:1rem;">商品瑕疵</span></font><span style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont;"> </span><span lang="en-us" xml:lang="en-us" style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont;">/ </span><span style="font-size:1rem;font-family:'新細明體', serif;">寄錯</span><span lang="en-us" xml:lang="en-us" style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont;"> → </span><span style="font-size:1rem;font-family:'新細明體', serif;">由賣家負擔退貨運費。<br /></span><font face="新細明體, serif" style="font-size:1rem;">✅<span style="font-size:1rem;">個人因素退貨(無瑕疵)</span></font><span lang="en-us" xml:lang="en-us" style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont;"> → </span><span style="font-size:1rem;font-family:'新細明體', serif;">退貨運費由消費者負擔。<br /></span><span style="font-family:'新細明體', serif;font-size:1rem;">✅</span><span style="font-family:'新細明體', serif;font-size:1rem;">若訂單享有免運優惠,退貨後若不達免運門檻,將酌收原運費。</span></p>





