Return退貨政策

<p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;"><span style="font-weight:700&#59;font-size:large&#59;color:rgb(0,0,0)&#59;">收到商品時</span><br /><span style="font-size:medium&#59;"><span style="color:rgb(255,0,0)&#59;">收到包裹後請先開箱檢查訂購品項</span>,如商品有瑕疵或寄送錯誤,貓奴小舖提供7日內(簽收/取貨後隔日後開始計算)免費退貨服務,請勿拆封商品並保留完整包裝、贈品、相關優惠組合等,在7日內與貓奴小舖客服聯絡辦理退貨(歡迎使用站內客服系統、官方LINE @meowme520、官方粉絲團https://www.facebook.com/maonushop/),如超過7日申請退貨,將視情況酌收單趟$130的物流費。</span></span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-size:medium&#59;"><span style="font-family:Arial&#59;font-weight:700&#59;"><br /></span></span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;font-weight:bold&#59;font-size:large&#59;color:rgb(0,0,0)&#59;">退注意事項</span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;font-size:medium&#59;"><span style="color:rgb(0,0,0)&#59;">如商品非瑕疵、寄錯等原因退貨 </span>EX:買錯口味、想更換其他商品、欲參加其他檔期活動...等個人因素,將收取單趟$130物流費用。</span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-size:medium&#59;"><span style="font-family:Arial&#59;font-weight:700&#59;"><br /></span></span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;color:rgb(0,0,0)&#59;font-size:large&#59;font-weight:bold&#59;">退貨方式</span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-size:medium&#59;"><span style="font-family:Arial&#59;font-weight:700&#59;"></span><span style="font-family:Arial&#59;">商品鑑賞期除易於腐敗、保存期限較短(退貨/取消時即將逾期)類之食品或保健食品、寵物用品/玩具</span><span style="font-family:Arial&#59;">、</span><span style="font-family:Arial&#59;">客製化商品、贈品</span><span style="font-family:Arial&#59;">,</span><span style="font-family:Arial&#59;">如有退貨需求</span><span style="font-family:Arial&#59;">,</span><span style="font-family:Arial&#59;">請於收到商品7天內聯絡客服人員,並提供「姓名」、「訂單編號」、「連絡電話」、</span><span style="font-family:Arial&#59;">「</span><span style="font-family:Arial&#59;">退貨地址</span><span style="font-family:Arial&#59;">」</span><span style="font-family:Arial&#59;">、</span><span style="font-family:Arial&#59;">「退貨商品名稱」、「退貨原因及照片」等資料,客服人員收到後將會協助您進行退貨。</span></span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;font-size:medium&#59;"><br /></span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-size:medium&#59;"><span style="font-family:Arial&#59;">客服專線:(02)8666-9008</span></span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;font-size:medium&#59;">也可以透過站內</span><span style="font-family:Arial&#59;font-size:medium&#59;">「聯絡我們</span><span style="font-family:Arial&#59;font-size:medium&#59;">」留下信箱及問題</span><span style="font-family:Arial&#59;font-size:medium&#59;">,我們會盡快回覆給您</span><span style="font-family:Arial&#59;font-size:medium&#59;">。</span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><br /></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><br /></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-weight:bold&#59;font-size:large&#59;color:rgb(0,0,0)&#59;"><span style="font-family:Arial&#59;">退貨</span><span style="font-family:Arial&#59;">須知</span></span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;font-size:medium&#59;"><span style="color:rgb(255,0,0)&#59;">▲退貨商品須為未經使用</span>,且無非人為瑕疵所造成的污損、故障,依照消費者保障法7天鑑賞期,僅供您猶豫並確認商品是否符合您的需求,<span style="font-weight:bold&#59;">並非商品的試用期</span>;請保留完整的原始包裝(含外包裝紙盒),否則恕不接受退貨。</span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;font-size:medium&#59;"><br /></span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-weight:bold&#59;font-size:large&#59;color:rgb(0,0,0)&#59;"><span style="font-family:Arial&#59;">▲</span><span style="font-family:Arial&#59;">以下情況無法接受退貨:</span></span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;font-size:medium&#59;">1.超過7天的商品鑑賞期。</span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;font-size:medium&#59;">2.商品已拆封使用,或因人為因素而產生的破壞,如:污損、故障、損毀、磨損、擦傷、刮傷、髒污。退貨商品包裝破損不完整,或發票、配件不齊者。</span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-family:Arial&#59;font-size:medium&#59;">3.惡意或大量退貨。</span></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><br /></p><p dir="ltr" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;margin-top:0pt&#59;margin-bottom:0pt&#59;line-height:1.38&#59;color:rgb(53,53,53)&#59;letter-spacing:1px&#59;"><span style="font-size:medium&#59;">如還有任何購物、退換貨之相關問題,歡迎洽詢客服人員,或使用官方LINE@</span><span style="font-size:1rem&#59;"> </span><a href="https://lin.ee/sUvMEVx" style="font-size:medium&#59;background-color:rgb(255,255,255)&#59;color:rgb(0,67,247)&#59;font-weight:bold&#59;">@meowme520</a></p>
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