Return退貨政策
<p class="MsoNormal"><span style="font-family:'新細明體', serif;">退貨說明：</span></p><p class="MsoNormal"><span style="font-family:'新細明體', serif;"><br /></span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">1.</span><span style="font-size:1rem;font-family:'新細明體', serif;">樂買匯小舖基於重視客戶需求與服務品質，若商品真有不符合您的期許，有退</span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">/</span><span style="font-size:1rem;font-family:'新細明體', serif;">換貨需求時，請保持商品本體、贈品、內外包裝、發票及所有附隨文件或資料的完整性，切勿有任何缺漏或毀損，否則恕不接受退貨申請，本公司並將收取原訂單運費之損失，共兩趟</span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">(</span><span style="font-size:1rem;font-family:'新細明體', serif;">出貨與收回</span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">)</span><span style="font-size:1rem;font-family:'新細明體', serif;">，待人員確認商品無誤且無短少破損，將於</span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">20</span><span style="font-size:1rem;font-family:'新細明體', serif;">天內退費至客戶指定銀行帳戶</span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">(</span><span style="font-size:1rem;font-family:'新細明體', serif;">費用將扣除</span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">30</span><span style="font-size:1rem;font-family:'新細明體', serif;">元匯款手續費</span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">)</span><span style="font-size:1rem;font-family:'新細明體', serif;">。</span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">2.</span><span style="font-family:'新細明體', serif;">外包裝及其內容物、贈品等均屬於商品的一部分，申請退貨者，本公司將依照商品於退貨時之不完整程度</span><span lang="en-us" xml:lang="en-us">(</span><span style="font-family:'新細明體', serif;">遺失、毀損或缺件等</span><span lang="en-us" xml:lang="en-us">)</span><span style="font-family:'新細明體', serif;">，就商品價金之範圍內扣除回復原狀費用後，返還剩餘價金與消費者。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">3.</span><span style="font-family:'新細明體', serif;">如商品有瑕疵，運輸過程造成貨品解凍或毀損、貨品品項錯誤，請於</span><span lang="en-us" xml:lang="en-us">2</span><span style="font-family:'新細明體', serif;">小時內拍照存證並立即與客服聯繫，以便安排後續退換貨處理。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">4.</span><span style="font-family:'新細明體', serif;">建議您使用原外包裝（紙箱或包裝袋）將商品包好，切勿在原廠包裝或外盒上為任何書寫，以免造成損毀，影響您的退貨權益。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">5.</span><span style="font-family:'新細明體', serif;">若需加退商品請自行負擔寄送運費，為避免爭議發生，請確實驗收後再進行退貨。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">6.</span><span style="font-family:'新細明體', serif;">若因退貨造成訂單純商品金額未達購物免運費標準，仍將於退貨退款時扣除原訂單之物流費，免運費標準請依網站之各項商品免運費條件或行銷公告為依據。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">7.</span><span style="font-family:'新細明體', serif;">如因個人因素退貨次數過多，本公司將視情況決定是否暫停出貨，煩請見諒。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">8.</span><span style="font-family:'新細明體', serif;">因本契約發生訴訟時，雙方同意以嘉義地方法院為第一審管轄法院。但不得排除消費者保護法第四十七條及民事訴訟法第四百三十六條之九規定之小額訴訟管轄法院之適用。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span style="font-family:'新細明體', serif;">無法退換貨說明</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">1.</span><span style="font-family:'新細明體', serif;">未附上原包裝盒含外包裝或包裝不完整及破損無法辨識之商品及發票。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">2.</span><span style="font-family:'新細明體', serif;">因特別情況已註明無法退換貨之商品。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">3.</span><span style="font-family:'新細明體', serif;">辦理退貨、換貨時，請事先告知，若消費者未通知，而自行將商品寄回者，本公司將不予接受，並立即將商品寄回，期間所產生的運費消費者需自行負擔。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span style="font-family:'新細明體', serif;">退換貨辦法</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">1. </span><span style="font-family:'新細明體', serif;">請先聯絡</span><span lang="en-us" xml:lang="en-us">maill</span><span style="font-family:'新細明體', serif;">客服立即傳送訊息，如遇假日與連續假期，可先告知說明商品狀況，以利客服進行處理！</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">2. </span><span style="font-family:'新細明體', serif;">退貨時請連同發票並保持包裝及商品整體完整，本公司將會通知宅配公司到退貨地點取貨送回本公司客戶服務部門，經過檢查無缺之後，我們會儘速與您聯絡退換貨事宜。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal"><span style="font-family:'新細明體', serif;">何時可收到退款</span><span lang="en-us" xml:lang="en-us">?</span></p><p></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">1. </span><span style="font-family:'新細明體', serif;">本公司收到退貨商品後將拆封確認商品、發票等相關附件是否完整，經審核後會由客服人員為您辦理退貨暨退款事宜，或至「聯絡我們」填寫資料，經本站收到退貨商品後</span><span lang="en-us" xml:lang="en-us">20</span><span style="font-family:'新細明體', serif;">個工作天</span><span lang="en-us" xml:lang="en-us">(</span><span style="font-family:'新細明體', serif;">不含例假日</span><span lang="en-us" xml:lang="en-us">)</span><span style="font-family:'新細明體', serif;">，將退款的費用匯至您指定的銀行帳戶。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p><p>
</p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us">2. </span><span style="font-family:'新細明體', serif;">若您是使用信用卡付款，我們將於收到退貨商品</span><span lang="en-us" xml:lang="en-us">20</span><span style="font-family:'新細明體', serif;">個工作天</span><span lang="en-us" xml:lang="en-us">(</span><span style="font-family:'新細明體', serif;">不含例假日</span><span lang="en-us" xml:lang="en-us">)</span><span style="font-family:'新細明體', serif;">，為您完成刷退手續，請您留意下一期帳單。</span><span lang="en-us" xml:lang="en-us"></span></p><p></p>
