Return退貨政策
<p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;color:rgb(51,51,51);font-size:14px;"><span style="font-family:Arial;color:rgb(0,0,0);font-size:14pt;font-weight:700;">退換貨方式</span><br /></p><p><br style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';color:rgb(51,51,51);font-size:14px;" /></p><ol style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';padding-left:56px;list-style-position:outside;color:rgb(51,51,51);font-size:14px;"><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:decimal;font-size:12pt;background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:12pt;color:rgb(0,0,0);vertical-align:baseline;">商品鑑賞期</span></p></li></ol><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;margin-left:36pt;line-height:1.38;color:rgb(51,51,51);font-size:14px;"><span style="font-family:Arial;font-size:10.5pt;vertical-align:baseline;color:rgb(20,1,1);">除易於腐敗、保存期限較短（退貨／取消時即將逾期）類之食品、已拆封之個人衛生用品等按「通訊交易解除權合理例外情事適用準則」不適用 7 天鑑賞期之商品外，從商品抵達您手上開始即擁有７天商品鑑賞期 （７天含假日）。</span></p><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;margin-left:36pt;line-height:1.38;color:rgb(51,51,51);font-size:14px;"><span style="font-family:Arial;font-size:10.5pt;vertical-align:baseline;color:rgb(20,1,1);">如有退貨需求，請於收到商品７天內聯絡客服人員，並提供「姓名」、「訂單編號」、「連絡電話」、「退貨商品名稱」、「退貨原因及照片」等資料，客服人員收到後將會協助您進行退換貨。</span></p><p><span style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';font-size:14px;color:rgb(20,1,1);"><br /><br /></span></p><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;margin-left:36pt;line-height:1.38;color:rgb(51,51,51);font-size:14px;"><span style="font-family:Arial;font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(20,1,1);"> 客服信箱：nanya725358@gmail.com</span></p><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;margin-left:36pt;line-height:1.38;color:rgb(51,51,51);font-size:14px;"><span style="font-family:Arial;font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(20,1,1);"> 客服專線：02-22725358</span></p><p><br style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';color:rgb(51,51,51);font-size:14px;" /><br style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';color:rgb(51,51,51);font-size:14px;" /></p><ol start="2" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';padding-left:56px;list-style-position:outside;color:rgb(51,51,51);font-size:14px;"><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:decimal;font-size:12pt;background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:12pt;color:rgb(0,0,0);vertical-align:baseline;">退貨須知</span></p><ol style="padding-left:56px;list-style-position:outside;"><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:lower-alpha;font-size:10.5pt;background-color:transparent;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:10.5pt;vertical-align:baseline;color:rgb(20,1,1);">退貨商品須為未經使用，且無非人為瑕疵所造成的污損、故障，消保法保障 7 天鑑賞期僅供您猶豫並確認商品是否符合您的需求，並非商品的試用期；如本商店有提示您者，請保留完整的原始包裝（含外包裝紙盒），否則恕不接受退貨。</span></p></li><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:lower-alpha;font-size:10.5pt;background-color:transparent;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(20,1,1);">以下情況無法接受退貨：</span></p></li></ol></li></ol><ul style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';padding-left:56px;list-style-position:outside;color:rgb(51,51,51);font-size:14px;"><li dir="ltr" style="font-family:Arial;margin-left:72pt;list-style-position:outside;list-style-type:disc;font-size:10.5pt;background-color:transparent;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(20,1,1);">超過 7 天的商品鑑賞期。</span></p></li><li dir="ltr" style="font-family:Arial;margin-left:72pt;list-style-position:outside;list-style-type:disc;font-size:10.5pt;background-color:transparent;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(20,1,1);">商品已拆封使用，或因人為因素而產生的破壞，如：污損、故障、損毀、磨損、擦傷、刮傷、髒污。</span></p></li><li dir="ltr" style="font-family:Arial;margin-left:72pt;list-style-position:outside;list-style-type:disc;font-size:10.5pt;background-color:transparent;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(20,1,1);">退貨商品包裝破損不完整，或發票、配件不齊者。</span></p></li><li dir="ltr" style="font-family:Arial;margin-left:72pt;list-style-position:outside;list-style-type:disc;font-size:10.5pt;background-color:transparent;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(20,1,1);">惡意或大量退貨。</span></p></li></ul><ol start="3" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';padding-left:56px;list-style-position:outside;color:rgb(51,51,51);font-size:14px;"><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:decimal;font-size:12pt;background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:12pt;color:rgb(0,0,0);vertical-align:baseline;">退貨流程</span></p></li></ol><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;margin-left:36pt;line-height:1.38;color:rgb(51,51,51);font-size:14px;"><span style="font-family:Arial;font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(22,1,1);">聯絡客服人員 → 確認可退貨 → 準備完整商品及發票 → 提供收件時間及聯絡資訊、地址 → 將由商店委託之物流進行回收。</span></p><ol start="4" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';padding-left:56px;list-style-position:outside;color:rgb(51,51,51);font-size:14px;"><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:decimal;font-size:12pt;background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:12pt;vertical-align:baseline;color:rgb(22,1,1);">退款說明</span></p><ol style="padding-left:56px;list-style-position:outside;"><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:lower-alpha;font-size:10.5pt;background-color:transparent;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(22,1,1);">信用卡付款者：確認退貨成功後，會直接把款項刷退至原付款的信用卡帳號中。</span></p></li><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:lower-alpha;font-size:10.5pt;background-color:transparent;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(22,1,1);">貨到付款者：確認退貨成功後，則將退款費用轉帳至您提供的銀行帳戶中。</span></p></li></ol></li><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:decimal;font-size:12pt;background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:12pt;vertical-align:baseline;color:rgb(22,1,1);">換貨須知</span></p></li></ol><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;margin-left:36pt;line-height:1.38;color:rgb(51,51,51);font-size:14px;"><span style="font-family:Arial;font-size:10.5pt;vertical-align:baseline;color:rgb(22,1,1);">換貨商品須為未經使用，且無非人為瑕疵所造成的污損、故障；如本商店有提示您者，請保留完整的原始包裝（含外包裝紙盒），否則恕不接受換貨。</span></p><ol start="6" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';padding-left:56px;list-style-position:outside;color:rgb(51,51,51);font-size:14px;"><li dir="ltr" style="font-family:Arial;list-style-position:outside;list-style-type:decimal;font-size:12pt;background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre;"><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:12pt;vertical-align:baseline;color:rgb(22,1,1);">換貨流程</span></p></li></ol><p dir="ltr" style="font-family:'Noto Sans TC', 'system-ui', '-apple-system', 'system-ui', 'Segoe UI', 'PingFang TC', 'Microsoft JhengHei', 'Microsoft YaHei', 'Helvetica Neue', Arial, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol';margin-top:0pt;margin-bottom:0pt;margin-left:36pt;line-height:1.38;color:rgb(51,51,51);font-size:14px;"><span style="font-family:Arial;font-size:10.5pt;background-color:transparent;vertical-align:baseline;color:rgb(22,1,1);">您與本商店共同同意以換貨處理時，請您於原訂單進行退貨處理，並於商店重新下單；本公司將僅會針對差額向您寄發發票並收取或者退回該等費用；如無差額者則將無需另行處理。</span></p>
