Service服務條款

<p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><span style="font-weight:700&#59;"><u>售後服務</u></span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"> </p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;">感謝買家對 Hi Stylish Soul 的支持,出貨前出貨人員會將商品仔細檢查過並錄影及拍照存檔,也請買家收到商品後立即檢查若發現瑕疵&amp&#59;&#59;&#59;&#59;&#59;錯誤請錄製開箱影片或拍照<span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;float:none&#59;"><span style="float:none&#59;">,</span> </span>以利退貨退款流程順利保護雙方權益<span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;float:none&#59;">。</span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><span style="font-weight:700&#59;"><u>瑕疵&amp&#59;&#59;&#59;&#59;&#59;錯款發現</u></span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;float:none&#59;">在收到包裹3天內</span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;">,</span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;"> 商品全新未穿著/下水情況(下水洗滌即不受理)</span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;">,</span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;"> 盡快 </span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;"><a href="https://histylishsoul.easy.co/pages/%E9%80%A3%E7%B9%AB%E6%88%91%E5%80%91" style="color:inherit&#59;">聯繫我們</a></span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;"><span>,</span> </span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;">並留下您的購買訂單編號及瑕疵/錯款敘述</span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;">,</span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;"> 我們會盡快回覆您</span><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;">。</span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><span style="font-weight:700&#59;"><u>非瑕疵定義</u></span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;">小線頭及車縫線頭、小污點、照片色差(色彩認知不同) 、皮革壓痕、鞋底溢膠、毛料刺癢(肌膚敏感不一) 、尺寸不合適(官網有平量可供參考) 、穿著不喜歡不適合、味道<span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;float:none&#59;">。</span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><span style="font-weight:700&#59;"><u>瑕疵&amp&#59;&#59;&#59;&#59;&#59;錯款退換貨</u></span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;">超商取件後隔一天為第一天/宅配包裹簽收後隔一天為第一天(不論是否為買家本人簽收,如:管理員、家人等)<span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;float:none&#59;">,</span> 於7天內將商品包裝完整(勿穿著,下水)寄回給我們<span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;float:none&#59;">,</span> 您多出的運費我們將退款給您或於下次消費使用<span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;float:none&#59;">。</span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><span style="font-weight:700&#59;">韓國下單代購不退換</span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"> <span style="font-weight:700&#59;"><u>無法受理退換貨商品</u></span></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;">下水過後商品無法接受退換。</p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;">人為試穿使用造成破損。</p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;">人為試穿沾染到髒污,妝品,香水。</p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;">超過7天鑑賞期。</p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;">代購貼身內衣物,襪子/品牌妝品/品牌球鞋。</p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"> </p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;">*退換所造成的原先折抵的購物金將再退回給您<span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;float:none&#59;">,</span> 滿額折抵/贈品等優惠如未滿將再收回</p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><br /></p><p style="color:rgba(18,18,18,0.75)&#59;font-family:Rubik, sans-serif&#59;letter-spacing:0.6px&#59;"><span style="color:rgb(66,66,66)&#59;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', 'Liberation Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'&#59;font-size:15px&#59;letter-spacing:0.5px&#59;text-align:center&#59;float:none&#59;">【營業時間】</span><br style="color:rgb(66,66,66)&#59;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', 'Liberation Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'&#59;font-size:15px&#59;letter-spacing:0.5px&#59;text-align:center&#59;" /><span style="color:rgb(66,66,66)&#59;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', 'Liberation Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'&#59;font-size:15px&#59;letter-spacing:0.5px&#59;text-align:center&#59;">周一至周五 早上9點-晚上8點</span><br style="color:rgb(66,66,66)&#59;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', 'Liberation Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'&#59;font-size:15px&#59;letter-spacing:0.5px&#59;text-align:center&#59;" /><span style="color:rgb(66,66,66)&#59;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', 'Liberation Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji'&#59;font-size:15px&#59;letter-spacing:0.5px&#59;text-align:center&#59;">(中午12:00-13:00午休時間)</span></p>