Return退貨政策
<p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">⚠️</span><span style="font-size:11pt;font-family:Arial, sans-serif;vertical-align:baseline;"><font color="#ff0000">【退貨政策】</font></span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;"> </span></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">1.退〈換〉貨商品須為</span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;"><u>原狀(商品到貨時的原始狀態)且包裝完整</u></span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;"> (包含商品、附件、包裝、紙箱及所有附隨文件（發票及出貨單）或加購品、贈品等之完整性)不得有缺少、刮傷、損壞或髒污。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">2.退換貨商品需包裝妥當，切勿直接於商品原包裝上黏貼紙張或書寫文字。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">3.同訂單退換貨品，請依據每一筆訂單分別裝箱，請勿混合封箱退回，否則《馨露茶莊》保留取消退貨之權利。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">4.購買之商品若符合促銷活動 (如任選、免運費、折價券、贈品等)，退換貨時需整筆交易一起退換貨。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">5.退款金額 : 退款只退商品金額，您訂購時支付的</span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;"><u>運費因已運送完成故無法退款。退款金額以您支付的實際金額為準。</u></span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">6.</span><span style="font-family:Arial, sans-serif;vertical-align:baseline;"><font color="#ff0000">不可退換貨的商品：</font></span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">※</span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;"><u>超過7天</u></span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">猶豫期退換貨時效。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">※商品已經開封或曾被使用 (例如包裝膠紙或盒被撕去)。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">※商品並未保持完好包裝、已受破壞、損毀或不完整。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">※易於腐敗、保存期限較短或解約時即將逾期。依消費者要求所為之客製化給付。報紙、期刊或雜誌。經消費者拆封之影音商品或電腦軟體。非以有形媒介提供之數位內容或一經提供即為完成之線上服務，經消費者事先同意始提供。已拆封之個人衛生用品。依特通訊交易解除權合理例外情事適用準則辦理，排除適用猶豫期不予退貨。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">※ 未於申請退貨日7日內將退貨品交付指定物流公司或寄回指定地點，則視同顧客取消退貨。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">※ 買家已於取貨日7日內點選過「完成訂單」之商品(即視同交貨商品沒問題)。</span></p><p><br /></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">7.退換貨方式：</span></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">(1) 收到商品後如發現有瑕疵、破損、缺件或規格不符，需辦理</span><span style="font-size:11pt;font-family:Arial, sans-serif;vertical-align:baseline;"><u><font color="#ff0000">換貨、補件</font></u></span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">，請於到貨後7日內提供商品照片或影片至《馨露茶莊》</span><span style="font-size:11pt;font-family:Arial, sans-serif;background-color:transparent;vertical-align:baseline;"><font color="#0000ff">Facebook粉絲專頁私訊</font></span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">，將由客服人員盡速為您辦理相關換貨作業。</span></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">(2) 如需辦理</span><span style="font-size:11pt;font-family:Arial, sans-serif;background-color:transparent;vertical-align:baseline;"><font color="#ff0000">退貨</font></span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">，請於</span><span style="font-size:11pt;font-family:Arial, sans-serif;vertical-align:baseline;"><font color="#0000ff">到貨後7天內登錄「會員中心>;;;;我的訂單>;;;;查看訂單詳情>;;;;訂單處理>;;;;點選「我要退貨」</font></span><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">。</span></p><p></p><p dir="ltr" style="margin-top:0pt;margin-bottom:0pt;line-height:1.38;"><span style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;vertical-align:baseline;">※請留意：訂單狀態須為「已送達」始可點選退貨申請，另若消費者已點選過「完成訂單」(則視同交貨商品沒問題可撥款給店家) 後就不可申請退貨。</span></p>
