Return退貨政策
<p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">退貨政策</span></p><p class="p2" style="margin-bottom:0px;font-size:21px;line-height:normal;min-height:26px;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"></span><br /></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;">1. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">退貨申請期限</span><span class="s2" style="font-family:UICTFontTextStyleBody;">** </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span></span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">為保障消費者權益,時代沉香提供自收貨日起</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> **3 </span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">天鑑賞期</span><span class="s2" style="font-family:UICTFontTextStyleBody;">** </span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">的退貨服務。鑑賞期非試用期,退貨商品必須保持全新且未使用狀態,且包裝完整無損。若鑑賞期內發現商品有任何瑕疵或損壞,請立即聯繫客服。</span></p><p class="p2" style="margin-bottom:0px;font-size:21px;line-height:normal;min-height:26px;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"></span><br /></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;">2. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">退貨條件</span><span class="s2" style="font-family:UICTFontTextStyleBody;">** </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span></span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">以下情況下,您可以申請退貨:</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>- </span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">商品尚未拆封、未使用,且保持原始包裝完好無損。</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>- </span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">收到的商品與訂單不符(如錯誤商品、數量錯誤等)。</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>- </span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">商品因運送過程中損壞或存在品質問題。</span></p><p class="p2" style="margin-bottom:0px;font-size:21px;line-height:normal;min-height:26px;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"></span><br /></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;">3. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">不可退貨的情況</span><span class="s2" style="font-family:UICTFontTextStyleBody;">** </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span></span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">以下情況將不接受退貨申請:</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>- </span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">商品已被使用或損壞。</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>- </span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">原包裝已損壞、缺少配件或相關證書。</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>- </span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">過了</span><span class="s1"><font face="UICTFontTextStyleBody">3</font></span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">天鑑賞期。</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>- </span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">特殊促銷活動中的商品(除非商品本身有瑕疵)。</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p2" style="margin-bottom:0px;font-size:21px;line-height:normal;min-height:26px;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;">4. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">退貨流程</span><span class="s2" style="font-family:UICTFontTextStyleBody;">** </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span></span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">若符合退貨條件,請按照以下步驟申請退貨:</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>1. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">聯繫客服</span><span class="s2" style="font-family:UICTFontTextStyleBody;">**</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">:請於鑑賞期內聯繫時代沉香客服,</span><a href="tel:0930054102">0930054102</a><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">提供訂單號、退貨原因及相關照片作為證明。</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>2. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">退貨確認</span><span class="s2" style="font-family:UICTFontTextStyleBody;">**</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">:客服確認符合退貨條件後,會向您提供退貨地址及相關指引。</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>3. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">寄回商品</span><span class="s2" style="font-family:UICTFontTextStyleBody;">**</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">:請將商品包裝妥善寄回,寄送過程中產生的運費由買方承擔,除非商品存在瑕疵或錯誤。</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span>4. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">退款處理</span><span class="s2" style="font-family:UICTFontTextStyleBody;">**</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">:我們在收到並檢查退貨商品後,將在</span><span class="s2" style="font-family:UICTFontTextStyleBody;">7-10</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">個工作日內處理退款。退款將依原付款方式返還。</span></p><p class="p2" style="margin-bottom:0px;font-size:21px;line-height:normal;min-height:26px;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"></span><br /></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;">5. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">退款方式</span><span class="s2" style="font-family:UICTFontTextStyleBody;">** </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span></span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">經過檢查確認無誤後,我們將以您原付款方式進行退款。請注意,信用卡退款的處理時間可能會受發卡行影響。</span></p><p class="p2" style="margin-bottom:0px;font-size:21px;line-height:normal;min-height:26px;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"></span><br /></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;">6. **</span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">客服聯繫方式</span><span class="s2" style="font-family:UICTFontTextStyleBody;">** </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span></span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">若有任何退貨相關問題,請通過以下方式聯繫我們:</span><span class="s2" style="font-family:UICTFontTextStyleBody;"> </span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span></span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">電話:</span><span class="s2" style="font-family:UICTFontTextStyleBody;">0930054102</span></p><p class="p1" style="margin-bottom:0px;font-size:21px;line-height:normal;color:rgb(0,0,0);"><span class="s2" style="font-family:UICTFontTextStyleBody;"> <span class="Apple-converted-space"> </span></span><span class="s1" style="font-family:UICTFontTextStyleEmphasizedBody;font-weight:bold;">電子郵件:</span><span class="s2" style="font-family:UICTFontTextStyleBody;">cow444999@gmail.com</span></p>