Return退貨政策
<div class="vc_row wpb_row vc_row-fluid" style="margin-right:-15px;margin-left:-15px;line-height:inherit;font-family:Arial, Helvetica, sans-serif;vertical-align:baseline;color:rgb(51,51,51);background-color:rgb(248,248,248);"><div class="wpb_column vc_column_container vc_col-sm-12" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;width:1050px;min-height:1px;float:left;"><div class="vc_column-inner" style="padding-right:15px;padding-left:15px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;width:1050px;"><div class="wpb_wrapper" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><h2 class="vc_custom_heading" style="margin-bottom:10px;font-variant:inherit;line-height:1.25;font-family:'Abril Fatface';font-size:22px;vertical-align:baseline;text-transform:inherit;">退換貨注意事項</h2><div class="wpb_text_column wpb_content_element" style="margin-bottom:35px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><div class="wpb_wrapper" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><p style="margin-bottom:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">因系統作業是將購物金攤在每一個可使用優惠的品項中,若辦理退貨退款時,我們將以該商品系統折扣後的價格退回。<br style="margin-bottom:0px;" />在不影響您檢查商品情形下,將商品包裝毀損、撕除標籤、開瓶蓋…等情況,視同驗收,恕不接受辦理退換貨。</p></div></div></div></div></div></div><div class="vc_row wpb_row vc_row-fluid" style="margin-right:-15px;margin-left:-15px;line-height:inherit;font-family:Arial, Helvetica, sans-serif;vertical-align:baseline;color:rgb(51,51,51);background-color:rgb(248,248,248);"><div class="wpb_column vc_column_container vc_col-sm-12" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;width:1050px;min-height:1px;float:left;"><div class="vc_column-inner" style="padding-right:15px;padding-left:15px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;width:1050px;"><div class="wpb_wrapper" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><h2 class="vc_custom_heading" style="margin-bottom:10px;font-variant:inherit;line-height:1.25;font-family:'Abril Fatface';font-size:22px;vertical-align:baseline;text-transform:inherit;">換貨申請</h2><div class="wpb_text_column wpb_content_element" style="margin-bottom:35px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><div class="wpb_wrapper" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><p style="margin-bottom:0px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">若所收到的商品於到貨時破裂損毀,請您務必立即拍照並與我們聯繫,以利客服人員協助您向貨運公司求償。<br style="margin-bottom:0px;" />若您所收到的商品有瑕疵,可於收到商品七日內,將商品拍照,直接與Essentially Australia線上購物網站聯繫,客服人員將盡快為您處理更換。換貨僅限相同之品項與容量。</p></div></div></div></div></div></div><div class="vc_row wpb_row vc_row-fluid" style="margin-right:-15px;margin-left:-15px;line-height:inherit;font-family:Arial, Helvetica, sans-serif;vertical-align:baseline;color:rgb(51,51,51);background-color:rgb(248,248,248);"><div class="wpb_column vc_column_container vc_col-sm-12" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;width:1050px;min-height:1px;float:left;"><div class="vc_column-inner" style="padding-right:15px;padding-left:15px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;width:1050px;"><div class="wpb_wrapper" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><h2 class="vc_custom_heading" style="margin-bottom:10px;font-variant:inherit;line-height:1.25;font-family:'Abril Fatface';font-size:22px;vertical-align:baseline;text-transform:inherit;">退貨申請</h2><div class="wpb_text_column wpb_content_element" style="margin-bottom:35px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><div class="wpb_wrapper" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><ul style="margin-left:28px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">依據消費者保護法之規定,Essentially Australia線上購物網站提供您商品到貨次日起七日鑑賞期的權益。</li><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">鑑賞期間內因主客觀因素不想使用,要求退貨退款,退回的商品內容必須保持所有商品、贈品、附件、包裝、附隨文件或資料的完整性,並連同發票一併退回,否則有權力拒絕您的退貨退款要求。</li><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">提醒您鑑賞期,非試用期,超過七天即商品不完整皆不受理退貨退款服務。</li><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">單筆訂單限辦理退貨一次,恕不接受同筆訂單第二次退貨。</li><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">若退貨後訂單不滿免運費優惠標準,每次寄送將酌收100元物流處理費。</li></ul></div></div></div></div></div></div><div class="vc_row wpb_row vc_row-fluid" style="margin-right:-15px;margin-left:-15px;line-height:inherit;font-family:Arial, Helvetica, sans-serif;vertical-align:baseline;color:rgb(51,51,51);background-color:rgb(248,248,248);"><div class="wpb_column vc_column_container vc_col-sm-12" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;width:1050px;min-height:1px;float:left;"><div class="vc_column-inner" style="padding-right:15px;padding-left:15px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;width:1050px;"><div class="wpb_wrapper" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><h2 class="vc_custom_heading" style="margin-bottom:10px;font-variant:inherit;line-height:1.25;font-family:'Abril Fatface';font-size:22px;vertical-align:baseline;text-transform:inherit;">ELEVEN統一超商退貨流程</h2><div class="wpb_text_column wpb_content_element" style="margin-bottom:35px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><div class="wpb_wrapper" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><ol style="margin-bottom:28px;margin-left:28px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">消費者請先與客服人員取得【退貨便代碼】 LINE@官方客服帳號 <a href="https://lin.ee/JT7VNO" style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;color:rgb(69,69,69);"><span style="font-style:inherit;font-variant:inherit;font-weight:700;line-height:inherit;font-family:inherit;font-size:16px;vertical-align:baseline;">@hgg2074q</span></a></li><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">透過 ibon 輸入退貨便服務代碼,列印【交貨便服務單】<img alt="" width="605" height="385" class="alignnone size-large wp-image-371 lazyloaded" src="https://hwt.vrv.mybluehost.me/essentiallyaustralia/wp-content/uploads/2022/12/%E9%80%80%E8%B2%A8%E4%BE%BF-1024x651.png" style="height:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;" /></li></ol><ol start="3" style="margin-top:28px;margin-left:28px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;"><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">消費者向門市職員免費索取【交貨便服務單專用袋】裝入單據上聯後貼于退貨商品上。</li><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">消費者將退貨商品交給門市櫃檯人員。</li><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">自客服退貨申請系統取得 7-11 的 ibon 代碼時效為 24 小時 , 如過時需重新申請, 已超過 7 日鑑賞期視同您放棄此權益</li><li style="font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;">退貨請注意須以同筆訂單之產品退貨。</li></ol></div></div></div></div></div></div>