Return退貨政策
<p><font color="#000000" style="background-color:rgb(255,255,255);"><span class="pic-text-green pic-margin-b5"><span style="font-size:24px;">❗</span></span></font><span style="color:rgb(3,74,40);font-size:24px;">❗</span><font color="#000000"><span style="font-size:18px;"><b>若有訂單問題，</b></span><span style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span style="font-size:18px;">請聊聊私訊客服</span></span></font><font color="#000000" style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span style="font-size:18px;">❗</span></font><span style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><font color="#000000"><span style="font-size:18px;">❗勿按完成訂單</span></font></span><font color="#000000" style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span style="font-size:18px;">❗❗</span></font></p><p><span style="color:rgb(0,0,0);font-size:18px;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';">❗❗</span><span style="text-align:center;color:rgb(0,0,0);font-family:Roboto, 'system-ui', '-apple-system', BlinkMacSystemFont, 'Helvetica Neue', Arial, 'Noto Sans TC', 'PingFang TC', PingFangTC, 'PingFangTC-Regular', 'Microsoft JhengHei', PMingLiU, sans-serif;font-size:18px;letter-spacing:0.035px;">賣場出貨皆有</span><span style="text-align:center;color:rgb(0,0,0);letter-spacing:0.035px;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:18px;">全程錄影，如有瑕疵、缺件、包錯可以立即調閱，</span><span style="color:rgb(68,68,68);font-size:18px;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><font color="#000000">如遇到以上情形，請加入官方LINE <span style="background-color:rgb(255,255,0);"><span style="font-size:24px;">@jaishop</span> </span></font></span><span style="color:rgb(0,0,0);font-size:18px;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';">會有專人為您服務～</span></p><p><span style="color:rgb(0,0,0);font-size:18px;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';">❗❗</span><span style="color:rgb(19,9,1);font-family:Roboto, 'system-ui', '-apple-system', BlinkMacSystemFont, 'Helvetica Neue', Arial, 'Noto Sans TC', 'PingFang TC', PingFangTC, 'PingFangTC-Regular', 'Microsoft JhengHei', PMingLiU, sans-serif;font-size:18px;letter-spacing:0.035px;text-align:center;">寵物接觸型商品，如寵物衣物、床窩毯、項圈等。為避免接觸性傳染疾病，經拆封使用無法退換貨。</span><span style="color:rgb(0,0,0);font-size:18px;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';">❗❗</span></p><p class="c0" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);font-size:11pt;"><span class="c5" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-weight:700;vertical-align:baseline;font-size:14pt;">退換貨政策</span></p><p class="c0 c10" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c3" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-weight:700;vertical-align:baseline;font-size:12pt;"></span></p><p class="c0" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);font-size:11pt;"><span class="c12 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:12pt;font-weight:700;">商品鑑賞期</span></p><p class="c0" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;font-size:14px;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:medium;">除易於腐敗、保存期限較短（退貨／取消時即將逾期）類之食品、客製化商品、當期之報紙、期刊或雜誌、經拆封之影音商品或電腦軟體、遊戲點數卡、其他點數卡、已拆封之個人衛生用品等按「通訊交易解除權合理例外情事適用準則」不適用 7 天鑑賞期之商品外，從商品抵達您手上開始即擁有７天商品鑑賞期 （７天含假日）。</span></p><p class="c0" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;font-size:14px;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:medium;">如有退貨需求，請於收到商品７天內聯絡客服人員，並提供「姓名」、「訂單編號」、「連絡電話」、「退貨商品名稱」、「退貨原因及照片」等資料，客服人員收到後將會協助您進行退換貨。</span></p><p class="c0 c10" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0 c10" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);font-size:11pt;"><span class="c12 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:12pt;font-weight:700;">退換貨須知</span></p><p class="c0" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);font-size:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;">退貨商品須為未經使用，且無非人為瑕疵所造成的污損、故障，消保法保障 7 天鑑賞期僅供您猶豫並確認商品是否符合您的需求，並非商品的試用期；如本商店有提示您者，請保留完整的原始包裝（含外包裝紙盒），否則恕不接受退貨。</span></p><p class="c0 c10" style="margin-bottom:0px;padding-top:0pt;padding-bottom:0pt;background-color:rgb(249,249,249);font-family:Arial;line-height:1.15;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;"></span></p><ol style="margin-top:15px;margin-right:15px;margin-bottom:15px;font-size:14px;background-color:rgb(249,249,249);font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(51,51,51);"><li style="list-style-position:outside;"><span style="font-size:16px;"><span style="color:rgb(56,47,45);">依消費者保護法第19條規定，通訊交易商品享有貨到7天猶豫期(非試用期)，得於收受商品或接受服務後7日內，以退回商品或書面通知方式解除契約，無須說明理由及負擔任何費用或對價。</span></span></li><li style="list-style-position:outside;"><span style="font-size:16px;"><span style="color:rgb(56,47,45);">本網站商品屬食品類，基於衛生安全考量，除瑕疵品情形外，退/換貨必須保持商品為全新未拆封（外包塑膠膜/貼紙已撕開或商品包裝袋已打開，即算開封狀態），若已拆封恕無法退換貨。</span></span></li><li style="list-style-position:outside;"><span style="font-size:16px;"><span style="color:rgb(56,47,45);">商品貨到後，如有瑕疵、破損、物件短缺…等情形，需辦理退換貨，請於7日內以書面通知或退回商品方式退換貨，並請留下聯絡方式或與客服聯繫後續細節以利退換貨速度，超過7日恕不接受退換貨。</span></span></li><li style="list-style-position:outside;"><span style="font-size:16px;"><span style="color:rgb(56,47,45);">所有退回商品，連同贈品、附件、包裝、及附隨文件資料，必須完整保持為出貨狀態當時的完整性，如有索取實體發票，實體發票須一併退回及簽署折讓單等相關法令所要求之單據，否則，本公司有權拒絕受理。</span></span></li><li style="list-style-position:outside;"><span style="font-size:16px;"><span style="color:rgb(56,47,45);">您瞭解並同意，若因您要求退貨或換貨、或因本公司無法接受您全部或部分之訂單、或契約因故解除或失其效力，而需為您辦理退款事宜時，本公司得代您處理發票或折讓單等相關法令所要求之單據。</span></span></li><li style="list-style-position:outside;"><span style="color:rgb(224,112,112);font-size:medium;">以下情況無法接受退貨：</span></li></ol><ol class="c13 lst-kix_cklwvxvn77s3-0 start" start="1" style="padding-left:56px;list-style-type:none;font-size:14px;background-color:rgb(249,249,249);font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(97,97,97);"><li class="c8 c0 li-bullet-0" style="margin-left:36pt;padding:0pt;border-top-width:0pt;border-right-width:0pt;border-bottom-width:0pt;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;font-family:Arial;list-style-position:outside;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;color:rgb(224,112,112);font-size:medium;">超過 7 天的商品鑑賞期。</span></li><li class="c0 c8 li-bullet-0" style="margin-left:36pt;padding:0pt;border-top-width:0pt;border-right-width:0pt;border-bottom-width:0pt;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;font-family:Arial;list-style-position:outside;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;color:rgb(224,112,112);font-size:medium;">商品已拆封使用，或因人為因素而產生的破壞，如：污損、故障、損毀、磨損、擦傷、刮傷、髒污。</span></li><li class="c8 c0 li-bullet-0" style="margin-left:36pt;padding:0pt;border-top-width:0pt;border-right-width:0pt;border-bottom-width:0pt;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;font-family:Arial;list-style-position:outside;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;color:rgb(224,112,112);font-size:medium;">退貨商品包裝破損不完整，或發票、配件不齊者。</span></li><li class="c8 c0 li-bullet-0" style="margin-left:36pt;padding:0pt;border-top-width:0pt;border-right-width:0pt;border-bottom-width:0pt;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;font-family:Arial;list-style-position:outside;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;color:rgb(224,112,112);font-size:medium;">惡意或大量退貨。</span></li><li class="c8 c0 li-bullet-0" style="margin-left:36pt;padding:0pt;border-top-width:0pt;border-right-width:0pt;border-bottom-width:0pt;border-top-style:solid;border-right-style:solid;border-bottom-style:solid;font-family:Arial;list-style-position:outside;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;color:rgb(224,112,112);font-size:medium;">已拆封之個人衛生用品、接觸性商品。</span></li></ol>
