Return退貨政策
<p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">為保障消費者與本店雙方權益,請消費者於下單前詳閱並同意以下退貨政策。完成下單即視為同意本政策內容。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">一、七日鑑賞期之法定權利</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">依《消費者保護法》第十九條規定,非客製化商品享有七日鑑賞期(非試用期)。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">鑑賞期之起算日為消費者實際收受商品之翌日起算七日內。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">二、客製化商品之排除適用</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">客製化商品係依消費者個別需求專屬製作(包含但不限於姓名刺繡、指定顏色、指定樣式等),</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">依《消費者保護法》第十九條第一項但書規定,不適用七日鑑賞期。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">客製商品經訂單確認後,恕不接受取消、退貨或換貨。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">三、可受理退換貨情形</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">於符合下列情形之一時,本店得受理退換貨,且相關來回運費由本店負擔:</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">商品於交付時即存在重大瑕疵,且非可歸責於消費者之事由。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">實際交付商品與訂單內容明顯不符。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">消費者應於收受商品後 三日內 主動通知本店,並提供相關影像佐證。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">四、非商品瑕疵之退貨規定</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">如退貨原因非屬商品本身瑕疵(包含但不限於尺寸不符、顏色認知差異、個人喜好等因素),</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">消費者仍得於七日鑑賞期內申請退貨,惟來回運費須由消費者自行負擔。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">五、不得受理退貨之情形</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">有下列情形之一者,本店有權拒絕退貨申請:</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">超過法定七日鑑賞期。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">商品已有使用、洗滌、加工、修改或人為損壞之情形。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">商品包裝、配件、吊牌、贈品不完整。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">客製化商品。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">六、退款作業說明</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">經本店確認退貨商品符合退貨條件後,將依原付款方式辦理退款。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">若因消費者退貨導致原訂單未達優惠或免運條件,本店得自退款金額中扣除相關費用。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">七、其他約定事項</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><b style="font-weight:normal;"><br /></b></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">商品圖片僅供參考,實際顏色以實品為準。</span></p><p class="QN2lPu" style="margin-bottom:0px;color:rgba(0,0,0,0.8);font-family:SHPBurmese, SHPKhmer, 'Helvetica Neue', Helvetica, Arial, '文泉驛正黑', 'WenQuanYi Zen Hei', 'Hiragino Sans GB', '儷黑 Pro', 'LiHei Pro', 'Heiti TC', '微軟正黑體', 'Microsoft JhengHei UI', 'Microsoft JhengHei', sans-serif;font-size:14px;"><br /></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt;"><span style="font-size:12pt;font-family:Arial, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre-wrap;">本店保留隨時修訂本退貨政策之權利,並於網站公告後生效。</span></p>




