Return退貨政策
<p class="MsoNormal" style="background-size:initial;"><b><span style="font-size:14pt;font-family:'新細明體', serif;color:#000000;">退換貨政策</span></b><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><b><span style="font-family:'新細明體', serif;color:#000000;background-size:initial;">商品鑑賞期</span></b><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#000000;background-size:initial;">除易於腐敗、保存期限較短（退貨／取消時即將逾期）類之食品、客製化商品、當期之報紙、期刊或雜誌、經拆封之影音商品或電腦軟體、遊戲點數卡、其他點數卡、已拆封之個人衛生用品等按「通訊交易解除權合理例外情事適用準則」不適用</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#000000;background-size:initial;" xml:lang="en-us"> 7 </span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#000000;background-size:initial;">天鑑賞期之商品</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#000000;background-size:initial;">。</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#000000;background-size:initial;">如有退貨需求，請於收到商品７天內聯絡客服人員，並提供「姓名」、「訂單編號」、「連絡電話」、「退貨商品名稱」、「退貨原因及照片」等資料，客服人員收到後將會協助您進行退換貨。</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">客服信箱：</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us">kleo0821@gmail.com</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">客服專線：</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us">02-28058675</span><span lang="en-us" style="font-size:10.5pt;font-family:'Open Sans', sans-serif;color:#FF0000;" xml:lang="en-us"><br />
</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">聯絡地址：新北市淡水區崁頂五路</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us">279</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">巷</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us">8</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">號</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us">1</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">樓</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><b><span style="font-family:'新細明體', serif;color:#000000;background-size:initial;">退換貨須知</span></b><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#000000;background-size:initial;">退貨商品須為未經使用，且無非人為瑕疵所造成的污損、故障，消保法保障</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#000000;background-size:initial;" xml:lang="en-us"> 7 </span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#000000;background-size:initial;">天鑑賞期僅供您猶豫並確認商品是否符合您的需求，並非商品的試用期；如本商店有提示您者，請保留完整的原始包裝（含外包裝紙盒），否則恕不接受退貨。</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">以下情況無法接受退貨：</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="margin-left:72pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us">1.<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">超過</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us"> 3 </span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">天的商品鑑賞期。</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="margin-left:72pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us">2.<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">商品已拆封使用，或因人為因素而產生的破壞，如：污損、故障、損毀、磨損、擦傷、刮傷、髒污。</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="margin-left:72pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us">3.<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">退貨商品包裝破損不完整，或發票、配件不齊者。</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="margin-left:72pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us">4.<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">惡意或大量退貨。</span><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><b><span style="font-family:'新細明體', serif;color:#000000;background-size:initial;">退貨流程</span></b><span lang="en-us" style="font-size:11pt;font-family:Arial, sans-serif;color:#000000;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">聯絡客服人員</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us"> → </span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">確認可換貨</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us"> → </span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">準備完整商品及發票</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us"> → </span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">提供收件時間及聯絡資訊、地址</span><span lang="en-us" style="font-size:10.5pt;font-family:Arial, sans-serif;color:#FF0000;" xml:lang="en-us"> → </span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#FF0000;">將由我端委託之物流進行回收。</span></p>
