Return退貨政策
<p style="margin-bottom:0px;background-color:rgb(249,249,249);"><font color="#444444" face="-apple-system, BlinkMacSystemFont, Roboto, Droid Sans, Arial, sans-serif"><span style="font-size:24px;">誠摯感謝您支持TQ mart頂甲生鮮購物超市,為確保買賣雙方權益,以下幾點注意事項請您務必撥空閱讀喔!</span></font></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;"><br /></span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;">■</span><span style="white-space:pre;font-size:24px;"> </span><span style="font-size:24px;">包裹内皆附出貨清單,請您收到商品後先核對清單上的品項、數量是否與您的訂購相符。</span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;">如有品項不符、商品短缺、對商品有疑慮…等情況,請務必先保持商品的完整性並拍照/ 錄影等,聯繫客服(line ID:@tqmart / TEL:08-7625920)處理。</span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;"><br /></span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;">■</span><span style="white-space:pre;font-size:24px;"> </span><span style="font-size:24px;">!請注意!生鮮食品屬於消耗性商品,屬性特殊且有保存期限、衛生考量等問題,除配送過程失當造成商品毀損或商品本身有瑕疵可退貨除外。若經拆封、食用或消費者造成之外盒變形、失溫或保存不良導致變質,恕無法退換貨。</span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;"><br /></span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;">■</span><span style="white-space:pre;font-size:24px;"> </span><span style="font-size:24px;">因個人的主觀意識不同(例如:喜好、口感、認知),若非商品本商品本身瑕疵,仍堅持退換貨,需額外酌收物流處理費NT$210元與支付運費 (<u>運費依退貨方式與溫層價格不一,請依客服報價為主)</u>。</span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;"><br /></span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;">■</span><span style="white-space:pre;font-size:24px;"> </span><span style="font-size:24px;">同上。如欲辦理退換貨,請務必在收到商品7天内向客服提出,確認後再將商品妥善包裝寄回,退換貨商品須保持與收到時的原始狀態相同,隨貨需附上相關單據。(含退貨商品、贈品、出貨單據、内外包装等)</span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;"><br /></span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;">■</span><span style="white-space:pre;font-size:24px;"> </span><span style="font-size:24px;">寄回的商品須妥善包装後再装箱</span><span style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:24px;">,如已遺失原封紙箱、緩衝包材,請另尋找合適的紙箱及緩衝包材保護商品,並請勿在商品包裝上黏貼紙張或是書寫任何文字。</span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:24px;"><br /></span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;">■</span><span style="white-space:pre;font-size:24px;"> </span><span style="font-size:24px;">請注意7-11冷凍寄送件需使用超商專屬用箱;如果已丟棄,需自行向超商購買。</span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;"><br /></span></p><p style="margin-bottom:0px;color:rgb(68,68,68);font-family:'-apple-system', BlinkMacSystemFont, Roboto, 'Droid Sans', Arial, sans-serif;font-size:14px;background-color:rgb(249,249,249);"><span style="font-size:24px;">■</span><span style="white-space:pre;font-size:24px;"> </span><span style="font-size:24px;">寄回的商品如有包装毁損、封條遺失、貼膠移除、標籤撕毀以及因為包装不完整而導致毀損等情況(商品本身瑕疵除外),都將無法辦理退換貨,或是會先扣除損壞費用後再行退款。</span></p>