Return退貨政策
<p class="MsoNormal"><b><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">Q</span></b><span style="font-family:'新細明體', serif;font-size:13.5pt;font-weight:bolder;">:</span><b style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;"><span style="font-size:13.5pt;font-family:'新細明體', serif;">只要在七天鑑賞期內都可以退貨嗎<span lang="en-us" xml:lang="en-us">? </span>已超過七天鑑賞期還可退貨嗎<span lang="en-us" xml:lang="en-us">?</span></span></b></p><p class="MsoNormal"><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us"> </span><span lang="en-us" style="text-indent:13.5pt;font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">A</span><span style="text-indent:13.5pt;font-size:1rem;font-family:'新細明體', serif;">根據消費者保護法之</span><span style="text-indent:13.5pt;font-size:1rem;font-family:'新細明體', serif;">規定，您享有商品到貨日起七天鑑賞期（含國定例假日）的權益，鑑賞期係供您參考、觀賞、品鑑和比較，並非試用產品，您可在七天之內要求退貨退款。</span></p><p class="MsoNormal"><b><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">Q</span></b><span style="font-family:'新細明體', serif;font-size:13.5pt;font-weight:bolder;">:</span><b style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;"><span style="font-size:13.5pt;font-family:'新細明體', serif;">辦理退貨手續時，有哪些事情是我必須注意的<span lang="en-us" xml:lang="en-us">?</span></span></b></p><p class="MsoNormal"><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us"><b> </b>A</span><span style="font-size:1rem;font-family:'新細明體', serif;">目前「不開放」任何部分商品退貨及換貨，退貨的所有商品</span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">(</span><span style="font-size:1rem;font-family:'新細明體', serif;">含贈品</span><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;" xml:lang="en-us">)</span><span style="font-size:1rem;font-family:'新細明體', serif;">必須保持完整性，將所有商品、贈品、附件、包裝、隨附文件或資料一併退回，以確保您的退貨退款的權益。退貨時，請您使用原包裝紙箱將產品包裝妥當退回，若原紙箱已遺失破損，請使用其他完整紙箱包裝。</span></p><p class="MsoNormal"><b><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us"> </span></b><b style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;"><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">Q</span></b><span style="font-family:'新細明體', serif;font-size:13.5pt;font-weight:bolder;">:</span><b style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span style="font-size:13.5pt;font-family:'新細明體', serif;">只要一申請退貨，就會立即退款給我嗎<span lang="en-us" xml:lang="en-us">? </span>完成退貨手續後，何時會退款給我<span lang="en-us" xml:lang="en-us">?</span></span></b></p><p class="MsoNormal"><b style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;"><span style="font-size:13.5pt;font-family:'新細明體', serif;"><span lang="en-us" xml:lang="en-us"> </span></span></b><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">A</span><span style="font-size:1rem;font-family:'新細明體', serif;">您一旦完成所有的退貨手續，本公司也確實收到您退回的所有商品，且商品是完整無損的狀態，賴客服專員就會立即為您辦理退款手續，預計收到退貨的</span><span lang="en-us" style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';" xml:lang="en-us">15</span><span style="font-size:1rem;font-family:'新細明體', serif;">天之內，您將會收到本公司通知退款於當時您提供的帳號資訊，本公司不會向您收取匯差金額。</span></p><p class="MsoNormal"><span lang="en-us" xml:lang="en-us"> </span><b style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;"><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">Q</span></b><span style="font-family:'新細明體', serif;font-size:13.5pt;font-weight:bolder;">:</span><b style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span style="font-size:13.5pt;font-family:'新細明體', serif;">如果退貨，運費會一併退還嗎<span lang="en-us" xml:lang="en-us">?</span></span></b></p><p style="line-height:18pt;"><span lang="en-us" style="font-size:13.5pt;" xml:lang="en-us"> </span><span style="font-size:1rem;font-weight:bolder;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span style="font-size:13.5pt;font-family:'新細明體', serif;"><span lang="en-us" xml:lang="en-us"> </span></span></span><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">A</span><span style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;">很抱歉，若您的訂單有收取運費，我們將扣除運費退款其餘訂單金額給您。退貨的快遞費用將由本公司負擔。</span></p><p class="MsoNormal"><b><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">Q: </span></b><b><span style="font-size:13.5pt;font-family:'新細明體', serif;">我訂錯／收到錯的產品，應退還嗎<span lang="en-us" xml:lang="en-us">?</span></span></b></p><p><b></b></p><b></b><p class="MsoNormal"><span lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:13.5pt;" xml:lang="en-us"> </span><span style="font-size:1rem;font-weight:bolder;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span style="font-size:13.5pt;font-family:'新細明體', serif;"><span lang="en-us" xml:lang="en-us"> </span></span></span><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">A</span><span style="font-size:1rem;font-family:'新細明體', serif;">請您立即致官方賴與專員連繫。</span></p><p class="MsoNormal"><b><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us"> </span></b><b style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;"><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">Q: </span></b><b style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;"><span style="font-size:13.5pt;font-family:'新細明體', serif;">我訂的東西在收到時就壞掉了，該怎麼辦<span lang="en-us" xml:lang="en-us">?</span></span></b></p><p class="MsoNormal"><span lang="en-us" style="font-size:1rem;" xml:lang="en-us"> </span><span style="font-family:'新細明體', serif;font-size:18px;">A</span><span style="font-size:1rem;font-family:'新細明體', serif;">當您收到損壞的商品時，請保留包裝盒、包裝，及所有內容物並拍照，</span><span style="font-size:1rem;font-family:'新細明體', serif;">請您立即與官方賴專員連繫。</span></p><p class="MsoNormal"><span lang="en-us" style="font-family:'新細明體', serif;" xml:lang="en-us"> </span><span style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;font-weight:bolder;"><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us"> </span></span><span style="font-size:1rem;font-weight:bolder;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">Q</span></span><b style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span lang="en-us" style="font-size:13.5pt;font-family:'新細明體', serif;" xml:lang="en-us">: </span></b><b style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span style="font-size:13.5pt;font-family:'新細明體', serif;">收到損壞的商品，該怎麼辦<span lang="en-us" xml:lang="en-us">?</span></span></b></p><p class="MsoNormal"><span lang="en-us" style="font-size:12pt;font-family:'新細明體', serif;" xml:lang="en-us"> </span><span lang="en-us" style="font-size:1rem;" xml:lang="en-us"> </span><span style="font-family:'新細明體', serif;font-size:18px;">A</span><span style="font-size:12pt;font-family:'新細明體', serif;">當您收到訂購的商品時，請立即檢查商品外箱是否在運送的過程中損傷。外箱在運送的過程中磨損是很正常的，但如果損及商品，請保留箱子、包裝材料及箱子內的商品，並請您立即與賴官方帳號客服專員聯絡，並請您提供訂單編號及您的電話號碼，以利我們快速的為您處理</span></p>
