Return退貨政策

<p class="MsoNormal" style="background-size:initial&#59;"><b><span style="font-size:15pt&#59;font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">退換貨說明與注意事項</span></b><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;line-height:20pt&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#323232&#59;" xml:lang="en-us">◆<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">       </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;">收到商品開箱時<span style="color:#FF0000&#59;">請全程錄影</span>,保障您的權益,如遇品項有問題、運送過程擠壓破損等,以「<span style="color:#FF0000&#59;">完整錄影檔</span>」為依據<span lang="en-us" xml:lang="en-us"> (</span><span style="color:#FF0000&#59;">從外送箱未開封的狀態開始拍攝才是完整錄影檔</span><span lang="en-us" xml:lang="en-us">)<br /> </span>※影片需清楚拍攝【未拆封狀態】、【開箱過程】、【物件本體】、【貨品明細】等。<span lang="en-us" xml:lang="en-us"><br /> </span>※影片需提供「原檔清晰開箱影片」,快轉或有明顯剪輯痕跡的影片皆不在受理範圍。<span lang="en-us" xml:lang="en-us"><br /> </span>※商品若有疑慮,請您於收貨當天起(含),三天內聯繫客服與提供完整錄影檔,逾時恕不予受理。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;line-height:20pt&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#323232&#59;" xml:lang="en-us">◆<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">       </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;">收到商品時,商品內容物不全、缺件,缺滿額贈品。<span lang="en-us" xml:lang="en-us"><br /> </span><span style="color:#FF0000&#59;">為確保您的權益請拆封後,立即錄影 <span lang="en-us" xml:lang="en-us">&amp&#59;&#59;&#59;&#59; </span>拍照</span>,並拍出貨單,與客服聯繫。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;line-height:20pt&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#323232&#59;" xml:lang="en-us">◆<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">       </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;">收到瑕疵或錯誤商品,為確保您的權益請拆封後,<span lang="en-us" xml:lang="en-us"><br /> </span><span style="color:#FF0000&#59;">立即錄影 <span lang="en-us" xml:lang="en-us">&amp&#59;&#59;&#59;&#59; </span>拍照,並拍出貨單,與客服聯繫</span>。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;line-height:20pt&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#323232&#59;" xml:lang="en-us">◆<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">       </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;">退貨商品須在<span style="color:#FF0000&#59;">七天鑑賞期內立即通知客服</span>,並於台灣本島辦理退貨。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;line-height:20pt&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#323232&#59;" xml:lang="en-us">◆<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">       </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;">取貨後如有瑕疵或收到錯誤商品,請於<span lang="en-us" xml:lang="en-us">7</span>日內於線上申請退貨<span lang="en-us" xml:lang="en-us">(</span>含例假日<span lang="en-us" xml:lang="en-us">)</span>,確認後於<span lang="en-us" xml:lang="en-us">5~7</span>個工作天派人回收退貨商品和發票,待確認收到商品後續將由負責人員處理退款事宜。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us"><br /> <br /> </span><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial&#59;"><b><span style="font-size:15pt&#59;font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">退貨申請說明</span></b><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial&#59;"><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">依《消費者保護法》,消費者享有<span lang="en-us" xml:lang="en-us">7</span>天猶豫期之權益,收到商品超過<span lang="en-us" xml:lang="en-us">7</span>天,恕不接受退貨。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(1)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">商品一經開封、毀損、貼膠移除或標籤拆除,恕無法辦理退貨,敬請見諒。<br />(外包塑膠膜已撕開或商品塑膠袋已打開,即算開封狀態)但為檢查之必要且無損商品完整性,不在此限。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(2)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">請務必完整保留包裹中的包裝材料,退貨商品須完整保護包裝,若回收商品後發現商品缺少、外觀有瑕疵、毀損、貼膠移除或標籤拆除等情形,我們將保留退貨退款的權利。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(3)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">申請退貨需由原始訂購者親自辦理,不可由他人代理,以避免產生糾紛。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(4)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">當您的退貨需求通過審核,我們會請宅配人員至您填寫的收件地址取回商品,請務必將發票一併放入退貨包裹中,將由我們負擔此次物流費用。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(5)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">如因退貨收件地址填寫錯誤或產生的其他因素,導致本公司無法取得退貨商品,將會延長退換貨時間,並會由您支付額外的退換貨運費。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(6)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">若您於本網站<span lang="en-us" xml:lang="en-us">3</span>個月內退貨次數超過<span lang="en-us" xml:lang="en-us">5</span>次或有其他異常者,本網站有權不經事先通知,限制並停止您使用會員帳號的權利及拒絕出貨,若造成您的不便,敬請見諒。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(7)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">當您提交退貨申請後,即代表同意我們的退貨原則,並接受我們代為處理發票作廢及相關的後續處理事宜。<span lang="en-us" xml:lang="en-us"><br /> <br /> <br /> </span></span></p><p></p><p class="MsoNormal" style="background-size:initial&#59;"><b><span style="font-size:15pt&#59;font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">無法進行退貨的情況<span lang="en-us" xml:lang="en-us"></span></span></b></p><p><b></b></p><b></b><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(1)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">已超過<span lang="en-us" xml:lang="en-us">7</span>天鑑賞期<span lang="en-us" xml:lang="en-us">(</span>包含例假日<span lang="en-us" xml:lang="en-us">)(</span>鑑賞期非試用期<span lang="en-us" xml:lang="en-us">)</span>。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(2)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">欲退貨訂單中任一商品若已開封(外包塑膠膜已撕開或商品塑膠袋已打開),內外包裝已汙損、包裝不完整,即無法辦理退貨。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(3)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">若退貨商品與訂單有所出入,未將此筆訂單的所有商品(含贈品)等悉數寄回並妥善包裝,將影響您的退貨權益。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(4)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">退貨商品未採用原包裝保護完整,運送過程中造成瑕疵及損壞。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(5)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">人為疏失導致商品損壞。</span><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;line-height:20pt&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">(6)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;">拆封後經使用,因個人喜好因素而不滿意商品。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us"><br /> <br /> </span><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial&#59;"><b><span style="font-size:15pt&#59;font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">無法進行退款的情況</span></b><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us"></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(1)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">未寄回發票(客服會連絡您進行發票的補件,補件郵資將請您自行吸收)。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(2)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">退貨申請填寫有明顯問題卻無法聯繫到您,將取消您的申請。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin-left:18pt&#59;text-indent:-18pt&#59;background-size:initial&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;" xml:lang="en-us">(3)<span style="font-size:7pt&#59;line-height:normal&#59;font-family:'Times New Roman'&#59;">  </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">已安排取件,但宅配人員卻無法順利收回商品。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoNormal"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="background-size:initial&#59;"><b><span style="font-size:15pt&#59;font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">其他訂單相關問題,歡迎透過<span lang="en-us" xml:lang="en-us">Facebok</span>粉絲專頁<span lang="en-us" xml:lang="en-us">/</span>客服專線聯繫我們<span lang="en-us" xml:lang="en-us"></span></span></b></p><p><b></b></p><b></b><p class="MsoNormal" style="background-size:initial&#59;"><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">•<span lang="en-us" xml:lang="en-us"> Facebook</span>搜尋:健康活力任意門 <span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoNormal" style="background-size:initial&#59;"><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">• 客服專線:<span lang="en-us" xml:lang="en-us">0800-666-982</span></span></p><p></p><p class="MsoNormal" style="background-size:initial&#59;"><span style="font-family:'微軟正黑體', sans-serif&#59;color:#000000&#59;">我們將於上班時間為您進行服務:平日<span lang="en-us" xml:lang="en-us"> 8</span>:<span lang="en-us" xml:lang="en-us">30 ~ 17</span>:<span lang="en-us" xml:lang="en-us">30 </span>例假日及國定假日公休<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoNormal" style="background-size:initial&#59;"> </p><p class="MsoNormal"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"> </span></p><p></p>