Return退貨政策
<p></p><p style="text-align:center;margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC Semibold';color:rgb(29,29,29);"><span style="line-height:normal;font-family:'PingFang TC';font-size:24px;"><b>--退貨退款須知--</b></span></p><p style="text-align:center;margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC Semibold';color:rgb(29,29,29);"><span style="line-height:normal;font-family:'PingFang TC';font-size:24px;"><b><br /></b></span></p><p style="text-align:center;margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC Semibold';color:rgb(29,29,29);"><span style="line-height:normal;font-family:'PingFang TC';font-size:24px;"><b><br /></b></span></p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC Semibold';color:rgb(29,29,29);"><span style="line-height:normal;font-family:'PingFang TC';">【生鮮、冷凍冷藏食品】</span><span style="font-family:'PingFang TC';">七天鑑賞期</span></p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC Semibold';color:rgb(29,29,29);"><span style="font-family:'PingFang TC';text-indent:-22px;">依據「通訊交易解除權合理例外情事適用準則」第</span><span style="text-indent:-22px;line-height:normal;font-family:'Avenir Next';">2</span><span style="font-family:'PingFang TC';text-indent:-22px;">條第一項：「易於腐敗、保存期限較短或解約時即將逾期」之商品，屬於消費者保護法第</span><span style="text-indent:-22px;line-height:normal;font-family:'Avenir Next';">19</span><span style="font-family:'PingFang TC';text-indent:-22px;">條第一項但書所稱合理例外情事。</span></p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC Semibold';"><b style="font-family:'PingFang TC';text-indent:-22px;"><font color="#ff0000">自<span style="line-height:normal;font-family:'Avenir Next';">105</span>年<span style="line-height:normal;font-family:'Avenir Next';">1</span>月<span style="line-height:normal;font-family:'Avenir Next';">1</span>日起，生鮮食品不適用於消費者保護法第<span style="line-height:normal;font-family:'Avenir Next';">19</span>條，並不享有<span style="line-height:normal;font-family:'Avenir Next';">7</span>天鑑賞期。</font></b></p><p style="margin-top:3px;margin-bottom:0px;margin-left:30px;text-indent:-22px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);">除商品本身瑕疵或運送過程而造成的損毀，才可接受您的退貨申請。</p><p style="margin-top:3px;margin-bottom:0px;margin-left:30px;text-indent:-22px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);">非商品瑕疵恕無法為您辦理退換貨，下單前請務必考慮、詢問清楚！</p><p style="text-align:left;margin-top:3px;margin-bottom:0px;margin-left:30px;text-indent:-22px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);">一經拆封、食用、<span style="line-height:normal;font-family:'Avenir Next';"> </span>因個人口感或料理方式的問題、失溫及保存問題不良等情形而導致商品變質，</p><p style="text-align:left;margin-top:3px;margin-bottom:0px;margin-left:30px;text-indent:-22px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);">亦無處理您的退換貨申請，敬請見諒！<span style="line-height:normal;font-family:'Avenir Next';"> </span></p><p style="text-align:left;margin-top:3px;margin-bottom:0px;margin-left:30px;text-indent:-22px;font-size:14px;line-height:normal;color:rgb(29,29,29);"><b><span style="font-family:'PingFang TC';">如商品有瑕疵，可於</span><font face="Avenir Next">6</font><font face="PingFang TC">小時內錄影存證</font><span style="font-family:'Avenir Next';line-height:normal;">(</span><font face="PingFang TC">以簽收時間算起</font><span style="font-family:'Avenir Next';line-height:normal;">)</span></b></p><p style="margin-top:3px;margin-bottom:0px;margin-left:30px;text-indent:-22px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);"><span style="line-height:normal;font-family:'Avenir Next';"><br /></span></p><ol><li style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);">運輸過程造成貨品解凍或毀損</li><li style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);">收到錯誤商品品項，數量對不上，瑕疵品等。</li></ol><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC Semibold';"><font color="#ff0000"><span style="line-height:normal;font-family:'PingFang TC';">請皆以「完整錄影」為依據（從包裹未開封的完整狀態開始拍攝</span><span style="line-height:normal;font-family:'Apple Color Emoji';">🎬</span><span style="line-height:normal;font-family:'PingFang TC';">才是完整錄影檔）</span></font></p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC Semibold';color:rgb(29,29,29);"><span style="font-family:'PingFang TC';">3.產品品質不良或其他非消費者失誤所造成之損毀</span></p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC Semibold';color:rgb(29,29,29);"><span style="font-family:'PingFang TC';"><br /></span></p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);">＊如果有以上狀況請錄影，拍照存證並立即與<span style="line-height:normal;font-family:'Avenir Next';">LINE</span>官方客服聯繫，我們將會儘快為您處理，以便安排後續退換貨處理，逾期恕不受理。</p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);"><span style="text-indent:-22px;">若您委託第三人</span><span style="text-indent:-22px;line-height:normal;font-family:'Avenir Next';"> (</span><span style="text-indent:-22px;">如</span><span style="text-indent:-22px;line-height:normal;font-family:'Avenir Next';">: </span><span style="text-indent:-22px;">管理室、朋友、鄰居等）代收，辦理退換貨之條件亦同</span></p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);"><span style="text-indent:-22px;">本公司不負責簽收後之保管與商品保存責任。</span></p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);"><span style="text-indent:-22px;"><br /></span></p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);"></p><div style="text-align:center;"><b><span style="font-size:24px;">--無法退換貨說明--</span></b></div><span style="line-height:normal;font-family:'Avenir Next';">
</span><p><span style="line-height:normal;font-family:'Avenir Next';"><br /></span></p><p><span style="line-height:normal;font-family:'Avenir Next';">1.</span>商品已破損、切割、分解、解凍、烹調或改變儲藏溫層。</p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);"><span style="line-height:normal;font-family:'Avenir Next';">2.</span>未附原包裝盒含外包裝或包裝不完整。</p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);"><span style="line-height:normal;font-family:'Avenir Next';">3.</span>因特別說明已註明無法退換貨之商品。</p><p style="margin-top:10px;margin-bottom:0px;font-size:14px;line-height:normal;font-family:'PingFang TC';color:rgb(29,29,29);"><span style="line-height:normal;font-family:'Avenir Next';">4.</span>辦理退貨、換貨時，請事先告知本公司，若消費者未通知，而自行將商品寄回者，本公司將不予接受，並立即將商品寄回期間所產生之運費消費者需自行負擔。</p>
