Return退貨政策
<h1 class="CustomPage-title" style="font-family:'Playfair Display', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:24px;margin-top:20px;margin-bottom:0px;font-weight:bold;line-height:40px;color:rgb(0,0,0);padding-top:10px;padding-bottom:20px;letter-spacing:1px;text-align:center;"><br /></h1><div class="CustomPage-content" style="font-family:'Playfair Display', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:1.5;color:rgb(0,0,0);font-size:14px;"><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><b style="font-weight:bold;"><span style="font-family:'標楷體';">【商品鑑賞期】</span></b><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span style="font-family:'標楷體';">除易於腐敗、保存期限較短<span lang="en-us" xml:lang="en-us">(</span>退貨/取消時即將逾期<span lang="en-us" xml:lang="en-us">)</span>類之食品、客製化商品、當期之報紙、期刊或雜誌、經拆封之影音商品或電腦軟體、遊戲點數卡、其他點數卡、已拆封之個人衛生用品等按「通訊交易解除權合理例外情事適用準則」不適用<span lang="en-us" xml:lang="en-us">7</span>天鑑賞期之商品外,從商品抵達您手上開始即擁有<span lang="en-us" xml:lang="en-us">7</span>天商品鑑賞期<span lang="en-us" xml:lang="en-us"> (7</span>天含假日<span lang="en-us" xml:lang="en-us">)</span>。</span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span style="font-family:'標楷體';">如有退貨需求,請於收到商品<span lang="en-us" xml:lang="en-us">7</span>天內聯絡客服人員,並提供「姓名」、「訂單編號」、「連絡電話」、「退貨商品名稱」、「退貨原因及照片」等資料,客服人員收到後將會協助您進行退換貨。</span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span style="font-family:'標楷體';">客服信箱:<span lang="en-us" xml:lang="en-us">service@spirityuan.com.tw</span></span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span style="font-family:'標楷體';">客服專線:<span lang="en-us" xml:lang="en-us">0983-272-611</span></span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span lang="en-us" style="font-family:'標楷體';" xml:lang="en-us"> </span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><b style="font-weight:bold;"><span style="font-family:'標楷體';">【退換貨須知】</span></b><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span style="font-family:'標楷體';">退貨商品須為未經使用,且無非人為瑕疵所造成的污損、故障,消保法保障<span lang="en-us" xml:lang="en-us"> 7 </span>天鑑賞期僅供您猶豫並確認商品是否符合您的需求,並非商品的試用期;如本商店有提示您者,請保留完整的原始包裝<span lang="en-us" xml:lang="en-us">(</span>含外包裝紙盒<span lang="en-us" xml:lang="en-us">)</span>,否則恕不接受退貨。</span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span style="font-family:'標楷體';">以下情況無法接受退貨:</span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span lang="en-us" style="font-family:'標楷體';" xml:lang="en-us">1.</span><span style="font-family:'標楷體';">超過<span lang="en-us" xml:lang="en-us"> 7 </span>天的商品鑑賞期。</span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span lang="en-us" style="font-family:'標楷體';" xml:lang="en-us">2.</span><span style="font-family:'標楷體';">商品已拆封使用,或因人為因素而產生的破壞,如:污損、故障、損毀、磨損、擦傷、刮傷、髒污。</span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span lang="en-us" style="font-family:'標楷體';" xml:lang="en-us">3.</span><span style="font-family:'標楷體';">退貨商品包裝破損不完整,或發票、配件不齊者。</span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span lang="en-us" style="font-family:'標楷體';" xml:lang="en-us">4.</span><span style="font-family:'標楷體';">惡意或大量退貨。</span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span lang="en-us" style="font-family:'標楷體';" xml:lang="en-us"> </span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><b style="font-weight:bold;"><span style="font-family:'標楷體';">【退貨流程】</span></b><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span style="font-family:'標楷體';">聯絡客服人員 → 確認可換貨→ 準備完整商品及發票 → 提供收件時間及聯絡資訊、地址 →將由我端委託之物流進行回收。</span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><span lang="en-us" style="font-family:'標楷體';" xml:lang="en-us"> </span><span lang="en-us" style="font-family:'Open Sans', sans-serif;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-size:small;"><b style="font-weight:bold;"><span style="font-family:'標楷體';">【退款說明】</span></b></span></p><p class="MsoNormal" style="margin-bottom:0px;line-height:25px;"></p><p class="MsoNormal" style="margin-bottom:7.5pt;line-height:25px;"><span style="font-family:'標楷體';font-size:small;">貨到付款者:確認退貨成功後,則將退款費用轉帳至您提供的銀行帳戶中。</span></p></div>