Return退貨政策
<h4 class="main_title" style="margin-bottom:0px;line-height:1;font-size:18px;">售後服務說明</h4><hr class="main_hr" style="margin:10px 0px;border-top-color:rgb(217,217,217);clear:both;" /><p style="max-width:100%;"><span style="max-width:100%;">尊敬的顧客,<span style="max-width:100%;">「</span></span><span style="max-width:100%;">Meider Lohas</span><span style="max-width:100%;">美德樂齡</span><span style="max-width:100%;">」</span><span style="max-width:100%;">購物商店提供七天猶豫期(含例假日),</span><span style="max-width:100%;">請於收到所訂購商品七天之內,完成商品驗收</span><span style="max-width:100%;">,過程中</span><span style="text-indent:-9pt;background-size:initial;">請小心開箱並錄影,產品若有以下問題請來信客服,我們</span><span style="text-indent:-9pt;">會儘速為您處理:</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●訂購商品規格與收貨實品不符</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●商品數量不符</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●商品本體瑕疵</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"><span style="font-family:'微軟正黑體', 'Microsoft Jhenghei', tohoma, arial, simsun, sans-serif;"><span style="font-weight:bolder;">客服信箱</span><span lang="en-us" xml:lang="en-us" style="max-width:100%;"><span style="font-weight:bolder;">:</span><font color="#0000ff"><b> </b></font></span><font color="#0000ff"><b><span lang="en-us" xml:lang="en-us" style="background-size:initial;max-width:100%;">meiderlohas.service@gmail.com</span><span lang="en-us" xml:lang="en-us" style="max-width:100%;"> </span></b></font></span></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">本公司將無條件退換,並負擔運送寄回之費用。</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"><font color="#ff0000"><b>※免費瑕疵退貨服務,單筆訂單以壹次為限。</b></font></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"> </p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="font-family:'微軟正黑體';font-weight:bolder;font-size:1rem;">無法退換貨說明:</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"><span style="font-size:16px;">●</span><span style="max-width:100%;font-size:12pt;"><span style="max-width:100%;color:rgb(32,33,36);font-size:16px;">依據消費者保護法第十九條規定,</span><span style="max-width:100%;font-size:16px;"><font color="#ff0000"><b>實體店面購物取貨不享有7 天猶豫期之權益</b></font></span><span style="max-width:100%;color:rgb(32,33,36);font-size:16px;">,商品售出後無論是否拆封、使用,皆不提供退換貨。</span></span></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●網路商店購物享有七天<span style="max-width:100%;">猶豫期但<span style="max-width:100%;background-color:rgb(255,255,255);"><font color="#ff0000"><b>不代表商品可以拆封</b></font></span></span></span><font color="#ff0000" style="background-color:rgb(255,255,255);"><b><span style="max-width:100%;">試用</span><span style="max-width:100%;">鑑賞</span></b></font><span style="max-width:100%;font-family:'微軟正黑體';">,商品若經拆封後恕無法退換貨。</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●如購買產品非商品瑕疵,恕不接受退換貨服務。</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●原廠包裝破損、吊牌拆剪、商品下水將無法享有退換貨服務。</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●貼身衣物及用品(例如:內衣、內褲、襪子、手帕、毛巾…等),因屬個人貼身物品,購買前請務必確認款式及尺寸,出貨後恕不接受退換貨服務。</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●耗品類商品如:家庭清潔用品<span lang="en-us" style="max-width:100%;" xml:lang="en-us">…</span>等,一經開封恕無法提供退換貨服務。</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●因個人本身忽略注意事項而造成的商品損壞,恕不接受退換貨服務。</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';">●本購物商店內商品,圖片多為情境照,商品圖片可能產生色差,圖片僅供參考,實際商品顏色、尺寸、配件請以實物為準。</span></p><p style="font-family:'Helvetica Neue', Helvetica, Arial, 'PingFang TC', 'Heiti TC', 'Microsoft JhengHei', '微軟正黑', 'sans-serif';max-width:100%;"><span style="max-width:100%;font-family:'微軟正黑體';"></span></p><p style="max-width:100%;"><span style="font-family:'微軟正黑體';max-width:100%;"><span lang="en-us" style="max-width:100%;" xml:lang="en-us">●</span></span><span style="max-width:100%;">商品換貨流程:由顧客自行付運費寄回所購買商品,待客服人員評估商品為全新包裝未拆封之商品後,為您寄還欲換新品。</span></p><p style="max-width:100%;"><span style="max-width:100%;"><span style="font-family:'微軟正黑體';">●</span></span><span style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;background-size:initial;">退回商品必須是全新狀態,否則恕不接受退換貨。</span><span lang="en-us" xml:lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;background-size:initial;">(</span><span style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;background-size:initial;">包括商品本體、配件、贈品、保證書、原廠包裝及所有附隨文件或資料的完整性,切勿缺漏任何配件或損毀原廠外盒。</span><span lang="en-us" xml:lang="en-us" style="font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';font-size:1rem;background-size:initial;">)</span></p>