Return退貨政策

<h1 class="CustomPage-title" style="font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;font-size:24px&#59;margin-top:20px&#59;margin-bottom:0px&#59;font-weight:bold&#59;line-height:40px&#59;color:rgb(51,51,51)&#59;text-transform:uppercase&#59;padding-top:10px&#59;padding-bottom:20px&#59;letter-spacing:2px&#59;text-align:center&#59;">退換貨政策</h1><div class="CustomPage-content" style="font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif&#59;line-height:1.5&#59;color:rgb(51,51,51)&#59;font-size:14px&#59;"><div><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span style="font-family:'微軟正黑體', sans-serif&#59;font-size:16pt&#59;color:rgb(191,144,0)&#59;">退換貨之依現行法律規範<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span style="font-family:'微軟正黑體', sans-serif&#59;">行政院消費者保護處研擬「通訊交易解除權合理例外情事適用準則」,預定自<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">105</span>年<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">1</span>月<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">1</span>日起施行,未來易於腐敗商品、依消費者要求所為之客製化給付、已拆封之影音商品或已拆封之個人衛生用品等,經業者告知消費者將排除<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">7</span>日解除權時,將不再適用消費者保護法(以下簡稱消保法)第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">19</span>條規定之<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">7</span>日解除權。「通訊交易解除權合理例外情事適用準則」規範重點如下:<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span style="font-family:'微軟正黑體', sans-serif&#59;">一、 準則第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">2</span>條:通訊交易之商品或服務有下列情形之一,並經企業經營者告知消費者將排除消保法第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">19</span>條第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">1</span>項規定解除權之適用者,屬排除<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">7</span>日解除權之合理例外情事:<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">1</span><span style="font-family:'微軟正黑體', sans-serif&#59;">、易於腐敗、保存期限較短或解約時即將逾期。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">2</span><span style="font-family:'微軟正黑體', sans-serif&#59;">、依消費者要求所為之客製化給付。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">3</span><span style="font-family:'微軟正黑體', sans-serif&#59;">、報紙、期刊或雜誌。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">4</span><span style="font-family:'微軟正黑體', sans-serif&#59;">、經消費者拆封之影音商品或電腦軟體。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">5</span><span style="font-family:'微軟正黑體', sans-serif&#59;">、非以有形媒介提供之數位內容或一經提供即為完成之線上服務,</span><span style="font-family:'微軟正黑體', sans-serif&#59;">經消費者 事先同意始提供。</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">6</span><span style="font-family:'微軟正黑體', sans-serif&#59;">、已拆封之個人衛生用品。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span style="font-family:'微軟正黑體', sans-serif&#59;font-size:16pt&#59;color:rgb(191,144,0)&#59;">商品鑑賞期<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoListParagraph" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;margin-left:18pt&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;text-indent:-18pt&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">1.<span style="font-family:'Times New Roman'&#59;font-size:7pt&#59;line-height:normal&#59;"> </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(192,0,0)&#59;font-size:x-large&#59;">食品</span><span style="font-family:'微軟正黑體', sans-serif&#59;">屬於私人消耗性產品,因衛生考量,且依據主管機關頒布之《通訊交易解除權合理例外情事適用準則》第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">2</span>條第一項:「易於腐敗、保存期限較短或解約時即將逾期」之商品,屬於消費者保護法第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">19</span>條第一項但書所稱合理例外情事,於良金牧場所購買之食品皆</span><span style="font-family:'微軟正黑體', sans-serif&#59;font-size:16pt&#59;color:rgb(192,0,0)&#59;">不享有<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">7</span>天鑑賞期</span><span style="font-family:'微軟正黑體', sans-serif&#59;">!除商品本身有破損、瑕疵等問題可退換貨外,購買後恕無法辦理退換貨。</span><span style="font-family:'微軟正黑體', sans-serif&#59;"> </span></p><p class="MsoListParagraph" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;margin-left:18pt&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;text-indent:-18pt&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">2.<span style="font-family:'Times New Roman'&#59;font-size:7pt&#59;line-height:normal&#59;"> </span></span><span style="font-family:'微軟正黑體', sans-serif&#59;">本公司產品經嚴格品質控管,請於有效期限內食用完畢。為維護食品的衛生安全,除食品本身有瑕疵可退貨外,經拆封、食用或消費者造成之外盒變形、失溫或保存不良導致變質,恕不接受退換貨</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">3.</span><span style="font-family:'微軟正黑體', sans-serif&#59;">為保障您的權益,請於收到物品後立即開啟檢視是否正確與完整,若有任何問題請立即與客服人員聯繫。若七日內無立即反應,恕不接受退換貨。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">4.</span><span style="font-family:'微軟正黑體', sans-serif&#59;">若產品因運送過程導致瑕疵,請直接向宅配人員反應,務必請拍照存證以保障自身權益。</span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">5.</span><span style="font-family:'微軟正黑體', sans-serif&#59;">網頁商品會因為使用不同的品牌螢幕以及解析度不同,造成圖片顏色呈現略有不同,請以實品顏色為主。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(191,144,0)&#59;font-size:x-large&#59;">退換貨<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">Q&amp&#59;&#59;A</span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(191,144,0)&#59;" xml:lang="en-us">Q</span><span style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(191,144,0)&#59;">:我買錯東西了!可以退換貨嗎?<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">A</span><span style="font-family:'微軟正黑體', sans-serif&#59;">:食品類符合「通訊交易解除權合理例外情事適用準則」第二條第一項<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">(</span>易於腐敗、保存期限較短或解約時即將逾期之商品<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">)</span>, 將排除<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">7</span>日解除權時,不再適用消費者保護法(以下簡稱消保法)第<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">19</span>條規定之<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">7</span>日解除權。因此不受理商品退貨,請確認商品是您需要的商品再進行下單,訂購時請同意此條款後做訂購,除商品本身瑕疵或運送過程而造成的損毀,才可接受您的退貨申請。一經拆封、食用、失溫及保存不良等情形而導致商品變質,則無法處理您的退換貨申請,敬請見諒<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(191,144,0)&#59;" xml:lang="en-us">Q</span><span style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(191,144,0)&#59;">:如何辦理退貨?<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">A</span><span style="font-family:'微軟正黑體', sans-serif&#59;">:符合以下情形可申請退換貨<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">1. </span><span style="font-family:'微軟正黑體', sans-serif&#59;">因我司作業程序錯誤,而導致寄送的商品與訂購的商品不符。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">2. </span><span style="font-family:'微軟正黑體', sans-serif&#59;">單一產品包裝內之配件、贈品不齊。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">3. </span><span style="font-family:'微軟正黑體', sans-serif&#59;">商品有明顯瑕疵或已損壞。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(191,144,0)&#59;" xml:lang="en-us">Q</span><span style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(191,144,0)&#59;">:我收到的商品有瑕疵或破損要怎麼辦?<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">A</span><span style="font-family:'微軟正黑體', sans-serif&#59;">:若您收到商品後發現有損傷、撞傷,可能是因宅配過程中的碰撞或是擠壓。要麻煩您一經發現問題,請於收貨<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">24</span>小時內拍照存證並立即與來電告知,我們將請宅配公司前往收回,並且幫我們拍照保存(請清楚拍攝商品破損、有問題的地方至少<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">2</span>~<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us">3</span>張),以便安排後續退換貨處理,我們會有專人為您服務<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(192,0,0)&#59;" xml:lang="en-us">*</span><span style="font-family:'微軟正黑體', sans-serif&#59;color:rgb(192,0,0)&#59;">以下情況無法接受退換貨<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">1. </span><span style="font-family:'微軟正黑體', sans-serif&#59;">商品簽收超過七天。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">2. </span><span style="font-family:'微軟正黑體', sans-serif&#59;">人為因素而產生的破壞,如:變形、失溫、過期、保存不良造成變質。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">3. </span><span style="font-family:'微軟正黑體', sans-serif&#59;">惡意或大量退貨。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif&#59;" xml:lang="en-us">4. </span><span style="font-family:'微軟正黑體', sans-serif&#59;">因個人因素而申請退貨、退費者,若下一次再訂購相同商品,則無法要求再次退貨、退費。<span lang="en-us" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;" xml:lang="en-us"></span></span></p><p class="MsoNormal" style="font-family:'PT Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, Athiti, sans-serif&#59;margin-bottom:0px&#59;line-height:25px&#59;color:rgb(0,0,0)&#59;letter-spacing:0.5px&#59;"><span style="font-size:small&#59;"><br /></span></p></div><div><ol style="list-style-type:none&#59;"><li style="list-style-position:outside&#59;"><span style="font-size:small&#59;"><span style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif&#59;"><span style="color:rgb(0,0,0)&#59;">服務專線:082-335886</span>  <span style="color:rgb(0,0,0)&#59;"> LINE</span><span style="color:rgb(0,0,0)&#59;">:</span></span><span style="color:rgb(0,0,0)&#59;">@smn5450k<br /></span></span></li><li style="list-style-position:outside&#59;"><span style="font-size:small&#59;"><span style="color:rgb(0,0,0)&#59;">E-mail:</span><span style="color:rgb(0,0,0)&#59;">lj335886farm@gmail.com</span></span></li><li style="font-family:'Helvetica Neue', Helvetica, Arial, sans-serif&#59;list-style-position:outside&#59;"><span style="color:rgb(0,0,0)&#59;font-size:small&#59;">服務時間 : 星期一~星期五 08:30~17:00 <br />地址:金門縣金湖鎮漁村160號</span></li></ol></div></div>