Return退貨政策
<p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-size:1rem;font-family:Wingdings;color:rgb(68,68,68);letter-spacing:0.5pt;" xml:lang="en-us">Ü</span><span lang="en-us" style="font-size:1rem;font-family:BlinkMacSystemFont, serif;color:rgb(68,68,68);letter-spacing:0.5pt;" xml:lang="en-us"> </span><b style="font-size:1rem;font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';"><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">關於退換貨</span></b><span style="font-size:1rem;font-family:BlinkMacSystemFont, serif;color:rgb(68,68,68);letter-spacing:0.5pt;"> </span><span lang="en-us" style="font-size:1rem;font-family:Wingdings;color:rgb(68,68,68);letter-spacing:0.5pt;" xml:lang="en-us">Þ</span></p><p class="MsoNormal" style="background-size:initial;"><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">依據「通訊交易解除權合理例外情事適用準則」第</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">2</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">條第一項：「易於腐敗、保存期限較短或解約時即將逾期」之商品，屬於消費者保護法第</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">19</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">條第一項但書所稱合理例外情事。自</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">105</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">年</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">1</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">月</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">1</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">日起，生鮮食品不適用於消費者保護法第</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">19</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">條，並不享有</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">7</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">天鑑賞期。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"> </span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:'MS Gothic';color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:Wingdings;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">Ü</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"> </span><b><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">無法退換貨說明</span></b><span style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;"> </span><span lang="en-us" style="font-family:Wingdings;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">Þ</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">1. </span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">除商品本身瑕疵，或商品錯誤外恕不受理退換貨。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:rgb(68,68,68);letter-spacing:0.5pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">2. </span><span style="font-family:'新細明體', serif;color:rgb(68,68,68);letter-spacing:0.5pt;border-width:1pt;border-style:none;padding:0cm;">若因買家個人因素非商品瑕疵或商品錯誤之退換貨、來回運費</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:rgb(68,68,68);letter-spacing:0.5pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">400</span><span style="font-family:'新細明體', serif;color:rgb(68,68,68);letter-spacing:0.5pt;border-width:1pt;border-style:none;padding:0cm;">元需由買家負擔、敬請見諒。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">3. </span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">如經拆封、食用、失溫則不受理退換貨。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">4. </span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">賣場上特殊商品（即期品、福利品、特價優惠商品）恕無提供退換貨。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">5. </span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">若您訂單已使用活動優惠或紅利點數、於完成結帳後即不再有效，退貨申請成立後優惠紅利點數即失效。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">6. </span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">當確認退換貨申請後，即代表同意本公司退換貨原則。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:'MS Gothic';color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:Wingdings;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">Ü</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"> </span><b><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">退換貨說明</span></b><span style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;"> </span><span lang="en-us" style="font-family:Wingdings;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">Þ</span><span lang="en-us" style="font-family:'MS Gothic';color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">1. </span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">商品收到後發現商品錯誤、短少、瑕疵或因運輸過程造成商品解凍或毀損。請於收到商品</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">24</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">小時內申請退換貨，並提供開箱照片及影片立即聯絡客服人員。逾時不受理辦退換貨。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">2. </span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">待本店收到您的退貨商品照片及影片後</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">確認商品無誤且無短少破損，經買賣雙方協調同意更換之商品後，將於</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">7</span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">個工作天內幫您寄出。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">3. </span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">退換貨時請務必保持商品原包裝、溫層與包裝完整性。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us">4. </span><span style="font-family:'新細明體', serif;color:#444444;letter-spacing:0.5pt;">辦理退貨、換貨時，請事先告知，若消費者未通知，而自行將商品寄回者，將不予接受，並且將商品寄回所產生的運費將由消費者自行負擔。</span><span lang="en-us" style="font-family:BlinkMacSystemFont, serif;color:#444444;letter-spacing:0.5pt;" xml:lang="en-us"></span></p><p></p><p class="MsoNormal" style="background-size:initial;">
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