Return退貨政策
<p style="color:rgb(0,0,0);font-family:'Noto Sans TC', '微軟正黑體', Arial, sans-serif;letter-spacing:1px;"><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;color:rgb(84,80,80);font-size:medium;">【購買前請詳閱】</span></p><div style="letter-spacing:1px;font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(51,51,51);font-size:17.5px;"> </div><div style="letter-spacing:1px;font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(51,51,51);font-size:17.5px;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;color:rgb(84,80,80);font-size:medium;">1.因生鮮食品、無7天免費鑑賞期，所以無提供退換貨服務。</span></div></div><div style="letter-spacing:1px;font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(51,51,51);font-size:17.5px;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><div> </div></div></div><div style="letter-spacing:1px;font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(51,51,51);font-size:17.5px;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><div><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;color:rgb(84,80,80);font-size:medium;">2.如要取消訂單，請於下單24小時內取消。一旦商品寄出，即便客人退貨，收回的產品不會回收再出貨，且不可能寄給其他客人。</span></div></div></div><div style="letter-spacing:1px;font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(51,51,51);font-size:17.5px;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><div><span style="color:rgb(84,80,80);font-size:medium;"><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;">產品</span><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;">寄出時請勿拒收。如因上述原因，將無法退款給您，請見諒。</span></span></div></div></div><div style="letter-spacing:1px;font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(51,51,51);font-size:17.5px;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><div> </div></div></div><div style="letter-spacing:1px;font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(51,51,51);font-size:17.5px;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><div><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;color:rgb(84,80,80);font-size:medium;">3.到貨當日，請務必確認有人可以收貨。</span></div></div></div><div style="font-family:'Noto Sans TC', '微軟正黑體', Arial, sans-serif;letter-spacing:1px;color:rgb(51,51,51);font-size:17.5px;"><div><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;color:rgb(84,80,80);font-size:medium;">※客人希望的配送時段都會備註在宅配單上，仍會因為宅配站所每日配送的貨物多寡，以及送貨路線等因素，都會影響到配送到達的時間。</span></div><div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><div> </div><div><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;color:rgb(84,80,80);font-size:medium;">4.如公司或大樓管理員並無冷凍設備，請勿寄到公司或由管理員代收。</span></div></div></div><div><div><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"> </div><div><span style="font-size:medium;"><span style="color:rgb(84,80,80);"><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;">5.商品有任何問題請馬上拍照存證，並經由</span><font face="andy-money, Noto Sans, Mitr, Athiti, Noto Sans TC, Noto Sans SC, system-ui, -apple-system, Segoe UI, sans-serif">FB粉絲團/官方LINE/</font></span><span style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(84,80,80);"><span style="font-family:'Lucida Grande', 'Microsoft JhengHei', Helvetica, sans-serif;">電聯方式聯絡我們，將有專人立即為您處理。</span></span></span></div><div> </div></div></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;color:rgb(84,80,80);font-size:medium;">▍關於商品退換貨</span></p></div></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;color:rgb(84,80,80);font-size:medium;">主要販售冷凍加熱食品，屬不可退換貨的商品，為維護冷凍商品保存安全性，</span><span style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(84,80,80);font-size:medium;letter-spacing:0px;">只要收貨時包裝完整無破損，</span></p><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"><span style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(84,80,80);font-size:medium;letter-spacing:0px;">恕不接受任何理由退貨，</span><span style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(84,80,80);font-size:medium;letter-spacing:0px;">請務必下單前確認訂單無誤，出貨完成後不接受取消。</span></p></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"> </p><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;color:rgb(84,80,80);font-size:medium;">以下理由皆為不可退貨：</span></p></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"> </p></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><span style="font-family:'Noto Serif TC', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;text-indent:-24px;font-size:medium;"> ×個人口味(感)、喜好不合</span></div></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><span style="font-family:'Noto Serif TC', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;text-indent:-24px;font-size:medium;"> ×因特別說明無法退換貨之商品</span></div></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><span style="font-family:'Noto Serif TC', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;text-indent:-24px;font-size:medium;"> ×拒收</span></div></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><span style="font-family:'Noto Serif TC', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;text-indent:-24px;font-size:medium;"> ×買錯商品、買太多、已不需要等個人因素</span></div></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><span style="font-size:medium;"><span style="font-family:'Noto Serif TC', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;text-indent:-24px;"> ×</span>商品已出貨卻不需要了</span></div></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><span style="font-size:medium;"><span style="font-family:'Noto Serif TC', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;text-indent:-24px;"> ×</span>商品外觀跟想像不一樣</span></div></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"> </div><div style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"> </div></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;color:rgb(84,80,80);font-size:medium;">▍關於商品瑕疵</span></p></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;color:rgb(84,80,80);font-size:medium;">出貨時我們都會仔細檢查，但如果還是讓您遇到商品以下狀況，</span></p></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><p class="p2" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;min-height:13px;"> </p></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;color:rgb(84,80,80);font-size:medium;">再麻煩盡速與我們聯繫，我們會第一時間幫您處理，</span></p><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"> </p></div><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;"> </p><ol style="list-style-type:none;padding-left:56px;font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;"><li style="list-style-position:outside;"><span style="font-size:medium;">商品寄錯或漏寄</span></li><li style="list-style-position:outside;"><span style="font-size:medium;">商品包裝袋破損</span></li><li style="list-style-position:outside;"><span style="font-size:medium;">請立即拍照 ，並將照片傳到官方LINE/FB粉絲團</span></li><li style="list-style-position:outside;"><span style="font-size:medium;">客服人員收到會盡快協助處理。</span></li></ol><p style="margin-bottom:0px;list-style-position:outside;"> </p><div><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;color:rgb(102,102,102);"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;font-size:medium;">▍詳細法規內容</span></p></div><div><p class="p2" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;min-height:13px;color:rgb(102,102,102);"> </p></div><div><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;color:rgb(102,102,102);"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;font-size:medium;">依據「通訊交易解除權合理例外情事適用準則」第2條第一項：</span></p></div><div><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;color:rgb(102,102,102);"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;font-size:medium;">「易於腐敗、保存期限較短或解約時即將逾期」之商品，屬於消費者保護法第19條第一項但書所稱合理例外情事。</span></p></div><div><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;color:rgb(102,102,102);"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;font-size:medium;">自105年1月1日起，生鮮食品不適用於消費者保護法第19條，並不享有7天鑑賞期，</span></p></div><div><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;color:rgb(102,102,102);"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;font-size:medium;">因冷藏食品或生鮮商品屬消耗性商品，商品屬性特殊或有保存期限等問題，</span></p></div><div><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;color:rgb(102,102,102);"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;font-size:medium;">除商品本身瑕疵或運送過程而造成的損毀，才可接受您的退貨申請。</span></p></div><div><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;color:rgb(102,102,102);"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;font-size:medium;">非商品瑕疵恕無法為您辦理換貨，下單前請務必考慮、詢問清楚！</span></p></div><div><p class="p1" style="margin-bottom:0px;font-size:11px;line-height:normal;font-family:Helvetica;color:rgb(102,102,102);"><span class="s1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;letter-spacing:0px;font-size:medium;">一經拆封、食用、失溫及保存不良等情形而導致商品變質，則無法處理您的換貨申請，敬請見諒！</span></p></div></div></div></div></div>
