Return退貨政策

<p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:18px&#59;"><strong style="font-weight:700&#59;">為給您提供良好的購物體驗及避免退款退貨等</strong></span><span style="font-size:18px&#59;"><strong style="font-weight:700&#59;">過程不便,請您仔細瀏覽以下信息,根據實際</strong></span><span style="font-size:18px&#59;"><strong style="font-weight:700&#59;">需求與喜好訂購商品,完美主義者請三思風險</strong></span><span style="font-size:18px&#59;"><strong style="font-weight:700&#59;">後再下訂,如有任何疑問皆可由官方LINE/FB/IG客服諮詢,讓BKS提供給您最好的服務!</strong></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;"><br /></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:18px&#59;"><strong style="font-weight:700&#59;"><span style="color:rgb(184,49,47)&#59;">【代購商品不適用七天鑑賞期】</span></strong></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;">代購商品為消費者要求所客製化訂購商品,經營者將以線上形式告知消費者,故排除消保法第十九條第一項解除權之適用,本官網出售之商品皆為消費者同意並支付訂金後,依訂單商品內容於國外購買且以消費者同意之郵寄方式寄出,本官網依照消費者之訂單指示客製化給付,因此排除七天猶豫期之適用。根據通訊交易解除權合理例外情事是用準則第二條第二款規定,依消費者要求所為之客製化給付,並經網站經營者告知消費者,將排除消保法第十九條第一項解除權之適用。</span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;"><br /></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:18px&#59;color:rgb(184,49,47)&#59;"><strong style="font-weight:700&#59;">【以下情況可辦理退貨】</strong></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;">.運輸過程造成貨品毀損無法使用。</span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;">.商品與訂單商品內容物不符。</span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;">.產品遭受非消費者之失誤所造成損毀。</span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;">.商品有「重大瑕疵」</span><span>(<span style="letter-spacing:normal&#59;color:rgb(31,31,31)&#59;font-family:'Google Sans', Roboto, 'Helvetica Neue', Arial, sans-serif&#59;float:none&#59;"><strong style="font-weight:700&#59;">重大瑕疵定義:商品</strong></span><strong style="font-weight:700&#59;">大範圍破損或污漬、鈕扣脫落、嚴重色差、版型歪斜等嚴重影響穿著之異常情況;外包裝、鞋盒等國際運送</strong><strong style="font-weight:700&#59;">均有壓損風險,固不再此限)</strong></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><br /></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:18px&#59;color:rgb(184,49,47)&#59;"><strong style="font-weight:700&#59;">【無法辦理退貨之情況】</strong></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="color:rgb(0,0,0)&#59;font-size:16px&#59;letter-spacing:normal&#59;float:none&#59;">.商品汙損、已有使用過痕跡、已剪吊牌等</span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="color:rgb(0,0,0)&#59;font-size:16px&#59;letter-spacing:normal&#59;">.個人意願、喜好或尺寸問題等(如:不想要了、商品不符合心中預期、尺寸不合)</span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="color:rgb(0,0,0)&#59;letter-spacing:normal&#59;"><span style="font-size:16px&#59;">.商品不符合重大瑕疵</span></span><span style="font-size:16px&#59;"><br /></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;"><br /></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:18px&#59;color:rgb(184,49,47)&#59;"><strong style="font-weight:700&#59;">【退貨/退款說明】</strong></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;"><span style="color:rgb(0,0,0)&#59;letter-spacing:normal&#59;">為保障雙方權益,收貨請「務必拍攝開箱影片或照片」並提供影片/照片證明商品錯誤/商品缺失之狀況,未提供開箱影片及照片者,恕不受理。</span></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><br /></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;">.請於收貨日起算七日內反應,逾期恕不受理。</span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><br /></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><strong style="font-size:18px&#59;letter-spacing:0.6px&#59;font-weight:700&#59;"><span style="color:rgb(184,49,47)&#59;">【退貨要求】</span></strong></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;">退回物品與原外包裝(鞋盒、服飾袋等),處於未使用狀態。</span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:16px&#59;"><br /></span></p><p style="color:rgba(0,0,0,0.75)&#59;letter-spacing:0.6px&#59;margin-bottom:0px&#59;font-size:12px&#59;line-height:normal&#59;font-family:Helvetica&#59;"><span style="font-size:18px&#59;"><span style="color:rgb(184,49,47)&#59;letter-spacing:normal&#59;float:none&#59;"><strong style="font-weight:700&#59;">【</strong></span><strong style="font-weight:700&#59;"><span style="color:rgb(184,49,47)&#59;"> 退貨退款聯繫資訊】</span></strong></span></p><p><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;">.點擊頁面右下角➡️官方LINE/FB</span></p><p style="color:rgba(0,0,0,0.75)&#59;font-family:Amiko, sans-serif&#59;font-size:15px&#59;letter-spacing:0.6px&#59;"><span style="color:rgb(0,0,0)&#59;font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;font-size:medium&#59;letter-spacing:normal&#59;">.官方IG:bks_shop_tw</span><a href="https://www.instagram.com/bks_shop_tw?igsh=MWs0ODB6emR2cGt2eg==">(點我進入)</a></p><div><br 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