Return退貨政策
<h1 style="margin-top:10px;margin-bottom:10px;line-height:55px;font-size:44px;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;color:rgb(44,45,47);letter-spacing:-0.08px;">退換貨須知：</h1><p class="MsoListParagraph" style="margin:0cm 0cm 0.0001pt 39pt;font-size:12pt;line-height:17.25pt;font-family:Calibri, sans-serif;color:rgb(0,0,0);text-indent:-24pt;"><span lang="en-us" style="font-size:14pt;font-family:Wingdings;color:rgb(88,88,88);" xml:lang="en-us">l<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:14pt;font-family:'PingFang SC', sans-serif;color:rgb(88,88,88);">商品到貨享七天猶豫期之權益</span><span style="font-size:14pt;font-family:'PingFang SC', sans-serif;color:#FF0000;">（注意！猶豫期非試用期）</span><span style="font-size:14pt;font-family:'PingFang SC', sans-serif;color:rgb(88,88,88);">，辦理退貨商品必須是全新狀態且包裝完整，商品一經拆封，等同商品價值已受損，僅能以福利品出售，若需退換貨，我方須收取價值損失之費用<span lang="en-us" xml:lang="en-us">(</span>回復原狀、整新費<span lang="en-us" xml:lang="en-us">)</span>，請先確認商品正確、外觀可接受，再行開機<span lang="en-us" xml:lang="en-us">/</span>使用，以免影響您的權利，祝您購物順心。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin:0cm 0cm 0.0001pt 39pt;font-size:12pt;line-height:17.25pt;font-family:Calibri, sans-serif;color:rgb(0,0,0);text-indent:-24pt;"><span lang="en-us" style="font-size:14pt;font-family:Wingdings;color:rgb(88,88,88);" xml:lang="en-us">l<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:14pt;font-family:'PingFang SC', sans-serif;color:rgb(88,88,88);">為保障您購物權益，開箱過程請全程錄影；如有問題請反映客服並提供錄影檔案，祝您購物愉快。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin:0cm 0cm 0.0001pt 39pt;font-size:12pt;line-height:17.25pt;font-family:Calibri, sans-serif;color:rgb(0,0,0);text-indent:-24pt;"><span lang="en-us" style="font-size:14pt;font-family:Wingdings;color:rgb(88,88,88);" xml:lang="en-us">l<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:14pt;font-family:'PingFang SC', sans-serif;color:rgb(88,88,88);">個人衛生用品除商品本身有瑕疵外，未拆封商品仍享有七天猶豫期之退貨權利。但已拆封<span lang="en-us" xml:lang="en-us"> (</span>如剪標、下水等情形<span lang="en-us" xml:lang="en-us">…)</span>，依據《通訊交易解除權合理例外情事適用準則》，本公司無法接受退換貨。<span lang="en-us" xml:lang="en-us"><br style="line-height:normal;clear:both;" />※</span>個人衛生用品：泛指與肌膚及人體私密處接觸之商品，例如：內衣褲<span lang="en-us" xml:lang="en-us">(</span>含隱形胸罩、胸扥、胸貼、透明肩帶、水餃墊<span lang="en-us" xml:lang="en-us">/</span>美胸墊、襯裙<span lang="en-us" xml:lang="en-us">)</span>、塑身衣<span lang="en-us" xml:lang="en-us">(</span>含馬甲、束褲、束腿、腰夾、內搭<span lang="en-us" xml:lang="en-us">)</span>、泳裝、襪子、紙尿褲、牙刷<span lang="en-us" xml:lang="en-us">….</span>等。<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin:0cm 0cm 0.0001pt 39pt;font-size:12pt;line-height:17.25pt;font-family:Calibri, sans-serif;color:rgb(0,0,0);text-indent:-24pt;"><span lang="en-us" style="font-size:14pt;font-family:Wingdings;color:rgb(88,88,88);" xml:lang="en-us">l<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-size:14pt;font-family:'PingFang SC', sans-serif;color:rgb(88,88,88);">售後客服：<span lang="en-us" xml:lang="en-us"></span></span></p><p></p><p class="MsoListParagraph" style="margin:0cm 0cm 0.0001pt 39pt;font-size:12pt;line-height:17.25pt;font-family:Calibri, sans-serif;color:rgb(0,0,0);"><span style="font-size:14pt;font-family:'PingFang SC', sans-serif;color:rgb(88,88,88);">官方<span lang="en-us" xml:lang="en-us">LINE</span>帳號 <span lang="en-us" xml:lang="en-us">ID</span>：<span lang="en-us" xml:lang="en-us">@shinygoods</span></span></p><p></p><p class="MsoListParagraph" style="margin:0cm 0cm 0.0001pt 39pt;font-size:12pt;line-height:17.25pt;font-family:Calibri, sans-serif;color:rgb(0,0,0);"><span style="font-size:14pt;font-family:'PingFang SC', sans-serif;color:rgb(88,88,88);">客服信箱：<span lang="en-us" xml:lang="en-us">support@fnte.com.tw</span></span></p><p class="MsoListParagraph" style="margin:0cm 0cm 0.0001pt 39pt;font-size:12pt;line-height:17.25pt;font-family:Calibri, sans-serif;color:rgb(0,0,0);"><span style="font-size:14pt;font-family:'PingFang SC', sans-serif;color:rgb(88,88,88);"><span lang="en-us" xml:lang="en-us"><br /></span></span></p><div class="O0" style="color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:0.14px;margin-top:0pt;margin-bottom:0pt;margin-left:0.38in;text-indent:-0.38in;"><span style="font-size:18pt;"><span style="font-family:Symbol;font-size:18px;">·</span></span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);font-weight:bold;">保固內維修如何處理：</span></div><div class="O0" style="color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:0.14px;margin-top:0pt;margin-bottom:0pt;margin-left:0.38in;text-indent:-0.38in;"><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);font-weight:bold;"><br style="line-height:normal;clear:both;" /></span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">商品保固內維修，請先加入官方</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">LINE ID</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">：</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">@shinygoods </span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">提供您的商品問題影片或照片給客服人員判斷，若客服人員需求寄回商品，請將商品包裝完整</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">(</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">避免運送損壞</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">)</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">自行寄回至【富擎國際有限公司</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);"> </span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">維修部收</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);"> </span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">04-22925885 </span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">台中市西屯區環中路二段</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">756</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">號】</span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;">*</span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;">注意：不受理到付運費貨件。</span></div><p style="margin-top:0pt;margin-bottom:0pt;margin-left:0.5in;letter-spacing:0.14px;line-height:2;color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;text-indent:-0.11in;"><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">維修時間不含假日大約為</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">7-10</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">個工作天，實際需視商品狀況而定。</span></p><p style="margin-top:0pt;margin-bottom:0pt;margin-left:0.39in;letter-spacing:0.14px;line-height:2;color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">檢測後，若商品非人為因素損壞，免費檢測維修，若因維修需求必要，將不另行通知並主動為您更換良品；若確認為人為損壞，將依受損部位及配件酌收相關維修費用及運費。</span></p><div class="O0" style="color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:0.14px;margin-top:0pt;margin-bottom:0pt;margin-left:0.38in;text-indent:-0.38in;"><span style="font-size:18pt;"><span style="font-family:Symbol;font-size:18px;">·</span></span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);font-weight:bold;">過保維修如何處理：</span></div><div class="O0" style="color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:0.14px;margin-top:0pt;margin-bottom:0pt;margin-left:0.38in;text-indent:-0.38in;"><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);font-weight:bold;"><br style="line-height:normal;clear:both;" /></span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">商品保固外維修，請先加入官方</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">LINE ID</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">：</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">@shinygoods </span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">提供您的商品問題影片或照片給客服人員判斷，若客服人員經評估可維修需求寄回商品，請將商品包裝完整</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">(</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">避免運送損壞</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">)</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">自行寄回至【富擎國際有限公司</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);"> </span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">維修部收</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);"> </span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">04-22925885 </span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">台中市西屯區環中路二段</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">756</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">號】</span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;">*</span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;">注意：①</span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;"> </span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;">不受理到付運費貨件。②</span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;"> </span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;">過保品寄回需負擔</span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;">300 </span><span style="font-size:18px;font-family:'微軟正黑體';color:#FF0000;">元檢測費。</span></div><p style="margin-top:0pt;margin-bottom:0pt;margin-left:0.39in;letter-spacing:0.14px;line-height:2;color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">維修時間不含假日大約為</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">7-10</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">個工作天，實際需視商品狀況而定。</span></p><p style="margin-top:0pt;margin-bottom:0pt;margin-left:0.39in;letter-spacing:0.14px;line-height:2;color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">維修費用實際依維修人員收到商品評估後，由客服提供報價，確認接受報價後進行維修；若評估後不維修，檢測費用依舊會收取，無法退費。</span></p><p style="margin-bottom:10px;letter-spacing:0.14px;line-height:2;color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;"><span style="font-size:18px;"></span></p><div class="O0" style="color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:0.14px;margin-top:0pt;margin-bottom:0pt;margin-left:0.38in;text-indent:-0.38in;"><span style="font-size:18pt;"><span style="font-family:Symbol;font-size:18px;">·</span></span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);font-weight:bold;">非官方商品維修處理：</span></div><div class="O0" style="color:rgb(87,90,93);font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif;letter-spacing:0.14px;margin-top:0pt;margin-bottom:0pt;margin-left:0.38in;text-indent:-0.38in;"><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);font-weight:bold;"><br style="line-height:normal;clear:both;" /></span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">只要非富擎國際有限公司代理或為指定經銷商之通路中購買的商品，都屬於水貨及非正規管道進口，非官方購買之商品，如要維修、保養、更換零件，都需額外先收取檢測費用</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">NTD1,000</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">元</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);"> </span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">，單純檢測不包括維修工錢、材料費、運費，先報價後維修，如報價後不維修請支付運費及檢測費用</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">NTD1,000</span><span style="font-size:18px;font-family:'微軟正黑體';color:rgb(34,34,34);">元。提醒您！非官方購買商品，如要寄回本公司前請仔細考慮，電子商品絕對不會百分之百的良率，請購買官方正品享有售後保障。</span></div>
