Return退貨政策
<div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText pageHeader__lv5" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:700;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;font-size:22px;">為了保護消費者權益,依消保法規定,商品皆享有七天猶豫期的權益。</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">✔ 7天猶豫期,而非試用期。商品須在完整、未使用狀態下才能進行退貨。退回商品需為全新狀態,且包裝完整(含商品本體及附件、包材、贈品等),切勿缺漏影響自身權利。</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">✔ 退貨申請:請於收到商品之七天內聯繫客服。</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">✔ 請確保寄回外包裝之包裝確實穩固(請使用氣泡布等防撞包裝避免運送過程損壞),並請勿直接於商品配件上黏貼退貨單,請另加外包裝袋,避免破壞商品外盒或原包裝。</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">✔已使用之活動優惠、優惠券於完成結帳後即失效,退貨申請成立後亦無法取回,敬請見諒。</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">✔當確認退貨申請後,即表示同意我們的退貨原則,並接受我們相關的後續處理事宜。</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter" style="margin:auto;font:inherit;vertical-align:baseline;max-width:900px;"><div class="blogContentDelimiter" style="font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:inherit;line-height:1.6em;font-family:inherit;vertical-align:baseline;width:800px;text-align:center;"></div></div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText pageHeader__lv3" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:700;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;font-size:26px;">退換貨說明</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">✔退換貨商品須為未經拆封使用,或非人為瑕疵所造成的污損、故障,並保留完整的原始包裝(含外包裝紙盒),否則恕不接受退換貨。</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">✔退貨方式一律需至7-11/全家超商寄出,詳細操作方式會於客服回覆一併告知。並請保留寄退貨之收據以確保自身權益。</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">✔顧及其他顧客權益,訂單單項/部分商品退貨造成訂單金額未達免運標準,將於退貨退款時加計原訂單之超商取貨物流費、宅配物流費;若原先符合滿額贈活動,後因退貨而未達活動標準時,也需將滿額贈品一併退回。</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">✔退貨之款項將於收到退回商品的14個工作天內(不含例假日)完成退款。 </div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText pageHeader__lv6" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:700;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;font-size:20px;">換貨說明:</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentList" style="margin:auto;font:inherit;vertical-align:baseline;width:800px;max-width:900px;"><ul class="blogContentList__content blogContentList__content__disc" style="font:inherit;vertical-align:baseline;width:800px;"><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">個人因素換貨:因個人喜好因素更換商品時,由消費者負擔寄回運費, 馥絲吸收再次寄出換貨的運費(換貨服務一筆訂單僅限一次。)</li><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">瑕疵換貨:消費者無須寄回,由馥絲重新再寄出商品,運費由馥絲負擔。請先於訂單訊息內提供清晰的瑕疵細部照片, 以利處理人員評估建檔。</li><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">僅接受同等價位之換貨,若要更換不同價位之商品,請直接辦理退貨並重新下單。</li></ul></div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText pageHeader__lv6" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:700;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;font-size:20px;">退貨/退款說明:</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentList" style="margin:auto;font:inherit;vertical-align:baseline;width:800px;max-width:900px;"><ul class="blogContentList__content blogContentList__content__disc" style="font:inherit;vertical-align:baseline;width:800px;"><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">原訂單未達免運門檻:退款為退貨商品+原始運費。</li><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">退貨後未達免運門檻:若訂單中僅退貨部分商品,退貨後的實際消費未達免運門檻, 退款為退貨商品金額扣除運費的金額。(EX.訂購兩瓶水潤$1600退貨一瓶,實際消費金額為$800未達免運,則退款為$800-運費)</li><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">退貨後仍達免運門檻:若訂單中僅退貨部分商品,退貨後的實際消費仍達免運門檻, 退款為退貨商品金額。</li></ul></div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter" style="margin:auto;font:inherit;vertical-align:baseline;max-width:900px;"><div class="blogContentDelimiter" style="font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:inherit;line-height:1.6em;font-family:inherit;vertical-align:baseline;width:800px;text-align:center;"></div></div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText pageHeader__lv6" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:700;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;font-size:20px;">以下情況無法接受退貨:</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentList" style="margin:auto;font:inherit;vertical-align:baseline;width:800px;max-width:900px;"><ul class="blogContentList__content blogContentList__content__disc" style="font:inherit;vertical-align:baseline;width:800px;"><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">超過七天商品鑑賞期。</li><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">商品已拆封使用,或人為因素而產生的破壞,如:污損、損毀、髒污等。</li><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">外包裝紙盒輕微的摺痕,不影響商品本身品質。</li><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">退貨商品包裝破損不完整者。</li><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">惡意或大量退貨。</li><li style="margin-right:auto;margin-left:auto;padding-top:5.5px;padding-bottom:5.5px;padding-left:3px;font:inherit;vertical-align:baseline;width:800px;list-style-position:inside;">因個人因素申請退貨,若再次訂購相同商品,則無法要求再次退貨。<br /></li></ul></div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText pageHeader__lv6" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:700;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;font-size:20px;">聯繫客服:</div></div><div class="blogParagraph" style="margin:27px auto;font-size:15px;line-height:1.5;font-family:'SF Pro TC', 'SF Pro Text', 'PingFang TC', Roboto, 'Noto Sans TC', sans-serif;vertical-align:baseline;max-width:800px;letter-spacing:1px;color:rgb(0,0,0);"><div class="alignFooter blogContentText" style="margin:auto;font-style:inherit;font-variant:inherit;font-weight:inherit;font-size:16px;line-height:1.5;font-family:inherit;vertical-align:baseline;max-width:900px;width:auto;">如有任何問題,請至官方LINE@詢問:<a href="https://lin.ee/mZwRbuf" style="background-position:0px 0px;background-size:initial;font-style:inherit;font-variant:inherit;line-height:inherit;font-family:inherit;vertical-align:baseline;max-width:100%;width:auto;color:rgb(0,0,0);">https://lin.ee/mZwRbuf</a></div></div>