Return退貨政策
<p style="margin-bottom:0px;color:rgb(89,89,89);font-family:'-apple-system', BlinkMacSystemFont, Roboto;"><span style="font-weight:bolder;font-size:18px;color:rgb(47,47,47);font-family:'-apple-system';">親愛的買家您好:</span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-weight:bolder;"><br /></span></p><p style="margin-bottom:0px;color:rgb(89,89,89);font-size:14px;background-color:rgb(249,249,249);font-family:'-apple-system';"><span style="font-weight:bolder;"><span style="color:rgb(47,47,47);font-size:18px;">在此提醒,依據消費者保護法之規定,若消費者有退換貨之需求,得於收到商品(至超商取件當天)或接受服務後 </span><font color="#000000" style="background-color:rgb(247,198,206);"><span style="font-size:18px;">7天內申請退回</span></font><font color="#2f2f2f"><span style="font-size:18px;">;</span></font></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-weight:bolder;"><span style="font-size:18px;">同時,</span><span style="background-color:rgb(247,198,206);font-size:18px;">7天鑑賞期是指猶豫期而非試用期</span><span style="font-size:18px;">,還須請消費者多加留意。</span></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-weight:bolder;"><br /></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-weight:bolder;"><br /></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-size:18px;"><span style="font-weight:bolder;">當您收到商品時,請您幫我們先確認以下幾點需注意事項:</span></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-weight:bolder;"><br /></span></p><p style="margin-bottom:0px;color:rgb(89,89,89);font-size:14px;background-color:rgb(249,249,249);font-family:'-apple-system';"><span style="font-weight:bolder;"><span style="color:rgb(47,47,47);font-size:18px;">1. 收到包裹時拆封請小心,並優先幫我們檢查包裹外觀是否有被</span><font color="#000000"><span style="font-size:18px;">破壞</span></font><font color="#2f2f2f"><span style="font-size:18px;">或損毀;</span></font></span></p><p style="margin-bottom:0px;color:rgb(89,89,89);font-size:14px;background-color:rgb(249,249,249);font-family:'-apple-system';"><span style="font-weight:bolder;"><span style="color:rgb(47,47,47);font-size:18px;"> </span><font color="#ff0000"><span style="font-size:18px;">為保障消費者您的權益,拆封包裹時請全程錄影存證。</span></font></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-weight:bolder;"><br /></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-size:18px;"><span style="font-weight:bolder;">2. 包裹拆封後請幫我們確認:</span></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="background-color:rgb(214,239,214);font-size:18px;"><span style="font-weight:bolder;">(1)商品數量是否正確、(2)商品款式是否與您訂購的有出入。</span></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-weight:bolder;"><br /></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-size:18px;"><span style="font-weight:bolder;">3. </span></span><span style="font-size:18px;font-weight:700;">若有退換貨等需求,請您將原包裝(紙箱、包裝袋、贈品等…缺一不可)全數完整包裝後,向我們申請退換貨,我們確認無誤後將會立即開始您的退款作業。</span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><br /></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="font-size:18px;font-weight:700;">4</span><span style="font-size:18px;"><span style="font-weight:bolder;">. 若對商品有任何疑慮或疑惑,請聯繫我們客服,將有客人人員為您服務跟解答。</span></span><span style="background-color:rgb(255,255,0);"></span></p><p style="margin-bottom:0px;font-size:14px;background-color:rgb(249,249,249);color:rgb(47,47,47);font-family:'-apple-system';"><span style="background-color:rgb(255,255,0);"><br /></span></p><p style="margin-bottom:0px;color:rgb(89,89,89);font-family:'-apple-system', BlinkMacSystemFont, Roboto;"><span style="color:rgb(51,51,51);font-family:'微軟正黑體', Arial, Helvetica, sans-serif;"><span style="font-weight:bolder;">線上退貨申請流程如下:</span></span></p><ol style="list-style-type:none;background-color:rgb(249,249,249);color:rgb(51,51,51);font-family:'微軟正黑體', Arial, Helvetica, sans-serif;font-size:15px;"><li><span style="font-weight:bolder;"><span style="font-size:16px;">至「會員中心」的「訂單查詢」,點擊「訂單編號」進入到訂單詳細內容頁</span></span></li><li><span style="font-weight:bolder;"><span style="font-size:16px;">於訂單詳細內容頁內點擊「我要聯絡」</span></span></li><li><span style="font-weight:bolder;"><span style="font-size:16px;">於問題分類選擇「退貨與退款」,並點擊「確認送出」後,即完成線上退貨申請</span></span></li><li><span style="font-weight:bolder;"><span style="font-size:16px;">完成線上退貨申請後,將會有物流單位主動與您聯繫收取退貨事宜</span></span></li></ol>