Return退貨政策
<div style="text-align:center;padding:15px 36px;color:rgb(0,0,0);" class="heading-element"><h2 style="font-family:'noto sans tc', sans-serif;text-align:left;font-weight:600;color:rgb(17,17,17);font-size:1.6rem;line-height:1.4;margin-bottom:0px;" class="align-left"></h2><pre style="font-family:monospace, monospace;font-size:1em;margin-bottom:0px;" class="line"></pre><div class="heading-element" style="padding:15px 36px;color:rgb(0,0,0);white-space:normal;"><h2 class="align-left" style="font-family:'noto sans tc', sans-serif;text-align:left;font-weight:600;color:rgb(17,17,17);font-size:1.6rem;line-height:1.4;margin-bottom:0px;"></h2><pre class="line" style="font-family:monospace, monospace;font-size:1em;margin-bottom:0px;"></pre><p class="MsoNormal" style="margin:0cm;font-size:12pt;color:rgb(0,0,0);"><span style="font-size:12pt;font-family:'細明體';">可以依據【<span style="background:rgb(248,231,28);">消保法第</span></span><span lang="en-us" xml:lang="en-us" style="font-size:12pt;font-family:'Courier New';background:rgb(248,231,28);">19</span><span style="font-size:12pt;font-family:'細明體';background:rgb(248,231,28);">條規定</span><span style="font-size:12pt;font-family:'細明體';">】享七天猶豫期權益。</span></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><b><span style="font-family:'細明體';color:rgb(208,2,27);">七天猶豫期並非試用期</span></b><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span style="font-family:'細明體';">商品顏色會因螢幕顯示器不同有所色差，請依實際收到商品為主</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span style="font-family:'細明體';">拆封包裹商品請【<b>全程錄影</b>】<span style="background:rgb(248,231,28);">從外箱拆開錄到內容物確認為止</span>，以確保您的自身權益</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span style="font-family:'細明體';">若商品有【瑕疵、缺件】請於七天猶豫期內私訊我們</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span style="font-family:'細明體';background:rgb(248,231,28);">並提供電話</span><span lang="en-us" style="font-family:'Courier New';background:rgb(248,231,28);" xml:lang="en-us">/</span><span style="font-family:'細明體';background:rgb(248,231,28);">姓名</span><span lang="en-us" style="font-family:'Courier New';background:rgb(248,231,28);" xml:lang="en-us">/</span><span style="font-family:'細明體';background:rgb(248,231,28);">訂單編號及完整錄影檔</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span style="font-family:'細明體';color:rgb(208,2,27);">以便客服人員加速查詢與呈報給相關單位</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">(</span><span style="font-family:'細明體';">若超過</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">7</span><span style="font-family:'細明體';">天猶豫期期限恕無法辦理，請見諒</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">)</span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;color:rgb(0,0,0);font-weight:400;"><span style="font-family:'細明體';">若您需退</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">/</span><span style="font-family:'細明體';">換貨</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">,</span><b><span style="font-family:'細明體';color:rgb(208,2,27);">請保持商品全新未使用</span></b><b><span style="font-family:'Microsoft JhengHei', sans-serif;background:rgb(248,231,28);">※</span></b><b><span style="font-family:'細明體';background:rgb(248,231,28);">請於七天猶豫期內辦理</span></b><b><span lang="en-us" style="font-family:'Microsoft JhengHei', sans-serif;background:rgb(248,231,28);" xml:lang="en-us">※</span></b><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><span style="font-family:'細明體';color:rgb(0,0,0);font-weight:400;font-size:12pt;">若我司商品有缺件、毀損、遺失，依照損毀程度支付相關費用甚至可拒絕退款</span></div><div class="heading-element" style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;padding:15px 36px;color:rgb(0,0,0);white-space:normal;"><span style="color:#000000;font-weight:400;font-size:12pt;font-family:'細明體';"><br /></span></div><div class="heading-element" style="padding:15px 36px;color:rgb(0,0,0);white-space:normal;"><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;"><span style="font-size:24pt;font-family:'細明體';color:rgb(17,17,17);"><b>什麼原因無法辦理退貨</b></span><b><span lang="en-us" style="font-size:18pt;font-family:'Courier New';color:rgb(17,17,17);" xml:lang="en-us"></span></b></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"><b></b></p><font face="Circular, -apple-system, system-ui, Roboto, Helvetica Neue, sans-serif"><b></b></font><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:'細明體';">超過七天猶豫期</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">(</span><span style="font-family:'細明體';">從收到商品開始往後推算</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">7</span><span style="font-family:'細明體';">天</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">)</span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:'細明體';">封條損毀、已使用、過電開機商品</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">(</span><span style="font-family:'細明體';">該商品無法恢復全新狀態</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">)</span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:'細明體';">個人主觀之因素</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span style="font-family:'細明體';">例如</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">:</span><span style="font-family:'細明體';">顏色不好看、與想像中不一</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">...</span><span style="font-family:'細明體';">等</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span style="font-family:'細明體';">上述情況無法為您辦理退貨</span><font face="Courier New">，</font><span style="font-family:'細明體';font-size:12pt;">煩請留意免影響您的權益</span></p><p class="MsoNormal" style="margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span style="font-family:'細明體';font-size:12pt;"><br /></span></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span style="font-family:'細明體';"><br /></span></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm;font-size:12pt;"><span style="font-size:24pt;font-family:'細明體';color:rgb(17,17,17);"><b>退貨退款流程</b></span><b><span lang="en-us" style="font-size:18pt;font-family:'Courier New';color:rgb(17,17,17);" xml:lang="en-us"></span></b></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"><b></b></p><font face="Circular, -apple-system, system-ui, Roboto, Helvetica Neue, sans-serif"><b></b></font><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:'細明體';">提供姓名、電話、訂單編號、拍照</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">/</span><span style="font-family:'細明體';">錄影包裝</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;text-indent:-18pt;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';"> </span></span><span style="font-family:'細明體';">商品退貨需用「<b><span style="background:rgb(248,231,28);">原紙箱</span></b>」包裝好</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">,</span><span style="font-family:'細明體';">我們會請宅配司機過去收包裹</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span style="font-family:'細明體';">收到商品後我司會檢查確認無誤進行退款，作業天數為</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">3</span><span style="font-family:'細明體';">天</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">(</span><span style="font-family:'細明體';">國定假日順延</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">)</span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span style="font-family:'細明體';">若該商品不符合退狀態</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">(</span><span style="font-family:'細明體';">例如：使用過、缺件、短少、封條毀損、原廠外箱破損、髒污</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">)</span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span style="font-family:'細明體';">需支付</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">100</span><span style="font-family:'細明體';">元運費領回包裹且加收派車過去的運費</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">100</span><span style="font-family:'細明體';">元，共計</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us">200</span><span style="font-family:'細明體';">元整</span><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;"><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p class="MsoNormal" style="font-family:Calibri, sans-serif;margin:0cm 0cm 0cm 36pt;font-size:12pt;"><b><span style="font-family:'細明體';color:rgb(208,2,27);">倘若超過七個工作天未回應，我司將自行處理包裹去留</span></b><span lang="en-us" style="font-family:'Courier New';" xml:lang="en-us"></span></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><p style="font-family:Circular, '-apple-system', 'system-ui', Roboto, 'Helvetica Neue', sans-serif;"></p><font face="Circular, -apple-system, system-ui, Roboto, Helvetica Neue, sans-serif"><span style="color:rgb(0,0,0);font-size:medium;font-weight:400;"></span></font></div></div>
