Return退貨政策

<h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:center&#59;"><span style="font-size:18px&#59;"><font color="#475c4e"><span style="font-size:24px&#59;"></span><span style="font-weight:bolder&#59;"><span style="font-size:24px&#59;">退換貨問題</span></span><br style="line-height:normal&#59;clear:both&#59;" /></font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:18px&#59;"><font color="#475c4e">Q1 : 請問可以退換貨嗎?</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;"></h1><ul style="margin-bottom:10px&#59;font-size:14px&#59;letter-spacing:0.14px&#59;"><li style="padding-left:3px&#59;line-height:1.2&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">肥料屬於天然物料製品,會有變色、菌絲是正常現象,故售出後不提供退換</font></span></li><li style="padding-left:3px&#59;line-height:1.2&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">客製化商品屬於個人化規格化設計,故售出後不提供退換</font></span></li><li style="padding-left:3px&#59;line-height:1.2&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">凡不定期促銷活動和主題促銷之商品因折扣後,故售出後不提供補差價服務及退換貨服務且活動結束後將不享受活動價格,還請您諒解</font></span></li></ul><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">凡於七天鑑賞期內(簽收日隔日算起七天)保持商品完整來信至hft.fertilizer@gmail.com (需附上訂單編號/欲退貨商品名稱),都可以為您辦理退貨退款,目前換貨服務皆需經退貨再重新下單。</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">※海外訂單需自付運費退回,如您未取得同意即自行寄回退貨商品,或逾期寄回退貨商品,和豐田農業行將無法受理您的退貨,若需再寄回給您退貨商品,請自行負擔寄回運費。</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#db2f32">※提醒您,若無故或惡意兩次(含)未領取包裹,本公司有權停止您的帳號並列為交易黑名單,還請您留意自身權益</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><font color="#475c4e"><span style="font-size:18px&#59;letter-spacing:-0.08px&#59;">Q2 : 什麼時候會收到退款?會扣運費嗎?</span><br style="line-height:normal&#59;clear:both&#59;" /></font></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">退款時間以收到退貨商品檢查無誤後7-14天(不包含假日)完成退款作業。</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">如因部分退貨後金額未達下單時的免運活動門檻,系統將自動於退還款項中扣除運費金額(瑕疵商品則不計在內)。</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">退款方式將依據您支付方式而不同:</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">信用卡、銀聯卡支付:退刷至原信用卡、帳戶</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:18px&#59;"><font color="#475c4e"><br style="line-height:normal&#59;clear:both&#59;" /></font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:center&#59;"><span style="font-size:24px&#59;"><span style="font-weight:bolder&#59;"><font color="#475c4e">退貨流程</font></span></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:18px&#59;"><font color="#475c4e">聯絡客服人員 → 確認可退換貨 → 準備完整商品及包裝 → 提供收件時間及聯絡資訊 → 我方託物流進行收回</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:55px&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;"><span style="font-size:18px&#59;"><font color="#475c4e"><br style="line-height:normal&#59;clear:both&#59;" /></font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:55px&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;"></h1><p style="margin-bottom:10px&#59;font-size:16px&#59;letter-spacing:0.14px&#59;line-height:1&#59;text-align:center&#59;"><span style="font-size:24px&#59;"><span style="font-weight:bolder&#59;"><font color="#475c4e">訂單問題</font></span></span></p><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:18px&#59;"><font color="#475c4e">Q1 :現貨跟預購商品無法一起結帳?</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">官網預購商品與現貨商品採分開結帳、分開出貨的方式,無法合併訂單。</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><font color="#475c4e"><span style="font-size:18px&#59;letter-spacing:-0.08px&#59;">Q2 :請問我剛剛跳出信用卡付款頁面,可以重新付款嗎?</span><br style="line-height:normal&#59;clear:both&#59;" /></font></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">因為系統進入結帳階段後,只要頁面跳轉或網路不穩可能就會造成付款失敗的情況,需要請您重新下單。</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">※如刷卡後訂單仍顯示等待付款中,即付款失敗,仍需重新下單。</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><font color="#475c4e"><span style="font-size:18px&#59;letter-spacing:-0.08px&#59;">Q3 :訂單成立後,可以取消、修改商品明細,或合併訂單嗎?</span><br style="line-height:normal&#59;clear:both&#59;" /></font></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">現貨商品經訂單成立後尚未出貨前可以異動訂單內容(包含商品明細、付款方式、配送方式及拆併單)</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">預購商品若還未出貨,可來信客服信箱為您取消,您再重新下單</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:18px&#59;"><font color="#475c4e"><br style="line-height:normal&#59;clear:both&#59;" /></font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:55px&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:center&#59;"><span style="font-size:24px&#59;"><span style="font-weight:bolder&#59;"><font color="#475c4e">商品問題</font></span></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">請於訂購商品前先確認,如商品有鑑賞期退換貨或任何問題歡迎私訊聯絡</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">客服信箱 : hft.fertilizer@gmail.com</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">客服電話 :04-25275888</font></span></h1><h1 style="margin-top:10px&#59;margin-bottom:10px&#59;line-height:1&#59;font-size:44px&#59;font-family:'Microsoft JhengHei', '微軟正黑體', '微软雅黑', 'Helvetica Neue', Helvetica, Arial, sans-serif&#59;color:rgb(44,45,47)&#59;letter-spacing:-0.08px&#59;background-color:rgb(245,246,247)&#59;text-align:justify&#59;"><span style="font-size:16px&#59;"><font color="#475c4e">官方LINE : @zfl6209c</font></span></h1>
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