Return退貨政策
<p><span style="font-family:'新細明體', serif;font-size:16pt;">怎麼沒吃過退換貨政策</span></p><p><span lang="en-us" xml:lang="en-us"> </span><span style="font-family:'新細明體', serif;">為保障您的權益，請於收到商品後迅速檢視商品和數量是否正確或完整。</span></p><p><span style="font-family:'新細明體', serif;">若收到商品物件因運送途中導致毀損請當下立即與配送人員反映，請務必拍照或攝影留存並立即與蔽司聯繫。</span></p><p><span lang="en-us" xml:lang="en-us"> </span></p><p><span style="font-family:'新細明體', serif;">依據下述情形請拍照或錄影並迅速於</span><span lang="en-us" xml:lang="en-us">24</span><span style="font-family:'新細明體', serif;">小時內聯繫我們安排申請退換貨或是退款。</span></p><p><span style="font-family:'新細明體', serif;">˙</span><span style="font-family:'新細明體', serif;">寄錯商品</span><span lang="en-us" xml:lang="en-us">: </span><span style="font-family:'新細明體', serif;">係因公司作業疏失導致商品</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">品項數量與訂購不符</span></p><p><span style="font-family:'新細明體', serif;">˙商品瑕疵<span lang="en-us" xml:lang="en-us">: </span>收到商品後有破損<span lang="en-us" xml:lang="en-us">/</span>破包<span lang="en-us" xml:lang="en-us">,</span>未拆封包裝內產品敗壞或其他明顯瑕疵</span></p><p><span lang="en-us" style="font-family:'新細明體', serif;" xml:lang="en-us"> </span></p><p><span style="font-family:'新細明體', serif;">無法申請退換貨情況如下</span></p><p><span style="font-family:'新細明體', serif;">˙個人或其他人為因素導致商品<span lang="en-us" xml:lang="en-us">,</span>訂購數量買錯將不予以退換貨處理。</span></p><p><span style="font-family:'新細明體', serif;">˙商品經拆封後口味不符個人喜好</span></p><p><span style="font-family:'新細明體', serif;">˙人為因素保存不良導致商品失溫<span lang="en-us" xml:lang="en-us">,</span>過期</span></p><p><span style="font-family:'新細明體', serif;">˙惡意大量退訂或退貨</span></p><p><span lang="en-us" style="font-family:'新細明體', serif;" xml:lang="en-us"> </span></p><p><span style="font-size:14pt;font-family:'新細明體', serif;">退換貨流程說明<span lang="en-us" xml:lang="en-us">:</span></span></p><p><span lang="en-us" xml:lang="en-us"> </span><span style="font-family:'新細明體', serif;">將外包裝</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">商品</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">贈品</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">隨附文件資料等備齊後一併寄回</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">本公司將盡速為您辦理退換貨。</span></p><p><span style="font-family:'新細明體', serif;">切勿變更儲存溫層</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">如</span> <span style="font-family:'新細明體', serif;">冷藏</span><span lang="en-us" xml:lang="en-us">/</span><span style="font-family:'新細明體', serif;">常溫</span><span lang="en-us" xml:lang="en-us">/</span><span style="font-family:'新細明體', serif;">解凍後再冷凍。</span> <span style="font-family:'新細明體', serif;">有上述情形皆無法接受退貨</span></p><p><span style="font-family:'新細明體', serif;">＊</span><span style="font-family:'新細明體', serif;">經確認後退回的瑕疵品必須保持包裝</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">商品</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">贈品</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">隨附文件的完整性</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">且商品須保持冷凍狀態。若有缺件</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">商品損壞</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">變質等情況將影響您退換貨權益。</span></p><p><span lang="en-us" xml:lang="en-us"> </span></p><p><span style="font-size:14pt;font-family:'新細明體', serif;">退款流程說明</span><span lang="en-us" style="font-size:14pt;" xml:lang="en-us">:</span></p><p><span lang="en-us" xml:lang="en-us"> </span></p><p><span style="font-family:'新細明體', serif;">˙</span><span style="font-family:'新細明體', serif;">本公司收到退回商品後經確認查核商品</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">附件是否完整將由客服人員辦理退款事宜，並於收件後</span><span lang="en-us" xml:lang="en-us">10</span><span style="font-family:'新細明體', serif;">個工作天內匯款至您指定的銀行帳戶</span></p><p><span style="font-family:'新細明體', serif;">˙</span><span style="font-family:'新細明體', serif;">活動或優惠免運將扣除其運送費用於退回款項。</span></p><p><span style="font-family:'新細明體', serif;">例</span><span lang="en-us" xml:lang="en-us">: </span><span style="font-family:'新細明體', serif;">訂購</span><span lang="en-us" xml:lang="en-us">2000</span><span style="font-family:'新細明體', serif;">元商品已達活動或優惠免運</span><span lang="en-us" xml:lang="en-us">,</span><span style="font-family:'新細明體', serif;">商品退回後計算退款金額將扣除此次訂購物流費。</span></p><p><span style="font-family:'新細明體', serif;">˙</span><span style="font-family:'新細明體', serif;">線上刷卡或其他金流支付將依信用卡公司及其線上支付公司表定退款時間為主，退款衍生額外費用係由刷卡人自行負擔。</span></p><p><span lang="en-us" xml:lang="en-us"> </span></p><p><br /></p><p><span style="font-family:'新細明體', serif;">※</span><span style="font-family:'新細明體', serif;">多次或連續人為因素</span> <span style="font-family:'新細明體', serif;">退換貨</span><span lang="en-us" xml:lang="en-us">/</span><span style="font-family:'新細明體', serif;">退款客戶</span> <span style="font-family:'新細明體', serif;">蔽司將視情況保留接單出貨。</span></p><p><br style="color:rgb(0,0,0);font-family:'-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;font-size:medium;" /></p>
