Return退貨政策
<p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(226,80,65);">一 Important 一</span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(226,80,65);">消保法規定,保養及沐浴用品屬個人衛生用品,除商品本身瑕疵外,為顧及個人衛生問題,<span style="font-weight:700;">已拆封皂品或真空袋包裝之商品不適用7天鑑賞期,拆封即無法退換貨喔!</span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(124,112,107);"><span style="font-weight:700;">一 退款&;退貨注意事項 一</span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(124,112,107);">符合以下條件可申請退貨:</span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(124,112,107);"><span style="font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;">1.</span></span><span style="font-size:18px;color:rgb(124,112,107);"><span style="font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;">若您收到商品出現外包裝瑕疵</span></span><span style="font-size:16px;color:rgb(124,112,107);"><span style="font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:18px;">、破損</span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(124,112,107);"><span style="font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;">2.</span><span style="font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:18px;">訂購品項不符等問題</span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(124,112,107);"><span style="font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:18px;">請務必保持商品及相關配件(如:活動贈品等)完整性,並請於收到商品起7天內(含假日)與我們聯繫辦理退貨事宜,逾期無法受理</span></span><span style="font-size:16px;color:rgb(184,49,47);"><span style="color:rgb(124,112,107);font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:18px;">。</span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(124,112,107);">以下情況我們有權拒絕客戶退戶要求:</span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(124,112,107);">1.</span><span style="font-size:18px;color:rgb(124,112,107);">因個人因素(如:商品香味不符合期待等)</span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(124,112,107);">2.</span><span style="font-size:18px;color:rgb(124,112,107);">已拆封或使用過的商品</span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(124,112,107);">3.</span><span style="font-size:18px;color:rgb(124,112,107);">退貨品不全,如商品</span><span style="font-size:16px;color:rgb(184,49,47);"><span style="font-size:18px;color:rgb(124,112,107);"><span style="font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;">、活動贈品等</span></span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(184,49,47);"><span style="color:rgb(124,112,107);"><span style="font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;">4.</span></span><span style="color:rgb(124,112,107);font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:18px;">因不可避免因素,如火災、水災、雷擊、交通事故等不可抗拒力造成損壞的產品。</span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(124,112,107);">退貨申請流程:</span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(124,112,107);">1.</span><span style="color:rgb(124,112,107);font-size:18px;">請與客服人員聯繫(聯繫資訊如下),將有專員為您辦理退貨事宜<span style="font-size:16px;color:rgb(184,49,47);"><span style="color:rgb(124,112,107);font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:18px;">。</span></span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(124,112,107);">2.</span><span style="color:rgb(124,112,107);font-size:18px;">退回指定地址,待商品查驗符合退貨資格後,將立即為您辦理退款手續<span style="font-size:16px;color:rgb(184,49,47);"><span style="color:rgb(124,112,107);font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:18px;">。</span></span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:16px;color:rgb(124,112,107);">3.</span><span style="color:rgb(124,112,107);font-size:18px;">請勿未聯繫客服人員就自行將商品寄回喔<span style="font-size:16px;color:rgb(184,49,47);"><span style="color:rgb(124,112,107);font-family:Montserrat, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:18px;">。</span></span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(226,80,65);"><span style="font-weight:700;">依消保法規定,凡購買之消費者均享有商品到貨7天鑑賞期之權益</span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(226,80,65);"><span style="font-weight:700;">但,鑑賞期非試用期,不得拆封包裝等任何物件!</span></span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(124,112,107);">客服專線:0913-531529</span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="font-size:18px;color:rgb(124,112,107);">客服信箱:ruomuskinvalue@gmail.com</span></p><p style="color:rgb(0,0,0);font-family:HelveticaNeue, 'Helvetica Neue', Helvetica, Arial, sans-serif;font-size:medium;float:none;"><span style="color:rgb(124,112,107);">LINE客服:@ruomus</span></p>