Return退貨政策
<p class="c0" style="text-align:center;font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:14pt;font-weight:700;">退換貨政策</span><br style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;height:11pt;"><span class="c3" style="font-weight:700;vertical-align:baseline;font-size:12pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c12 c9" style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:12pt;font-weight:700;">商品鑑賞期</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c6 c9" style="vertical-align:baseline;font-size:10.5pt;">除易於腐敗、保存期限較短（退貨／取消時即將逾期）類之食品、客製化商品、當期之報紙、期刊或雜誌、經拆封之影音商品或電腦軟體、遊戲點數卡、其他點數卡、已拆封之個人衛生用品等<br />按「通訊交易解除權合理例外情事適用準則」不適用 7 天鑑賞期之商品外，從商品抵達您手上開始即擁有７天商品鑑賞期 （７天含假日）。</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c6 c9" style="vertical-align:baseline;font-size:10.5pt;"><br />商品拆封時</span><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:14px;">，請全程錄影</span><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:14px;">。</span><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:10.5pt;">如有退貨需求，請於收到商品７天內聯絡客服人員，並提供「姓名」、「訂單編號」、「連絡電話」、「退貨商品名稱」、「退貨原因及影片」等資料，<br />客服人員收到後將會協助您進行退換貨。</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;height:11pt;"><span class="c6 c9" style="vertical-align:baseline;font-size:10.5pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;height:11pt;"><span class="c4" style="vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c7" style="color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;"> <span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(5,5,5);">客服信箱：</span></span><span style="font-family:Roboto, RobotoDraft, Helvetica, Arial, sans-serif;color:rgb(95,99,104);letter-spacing:0.2px;text-align:center;font-size:14px;">ilichenhealthy@gmail.com</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c7" style="color:rgb(5,5,5);vertical-align:baseline;font-size:10.5pt;"> 客服專線：02-2595-5865<br style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;height:11pt;"><span class="c4" style="vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c12 c9" style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:12pt;font-weight:700;">退換貨須知</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c6 c9" style="vertical-align:baseline;font-size:10.5pt;">退貨商品須為未經使用，且無非人為瑕疵所造成的污損、故障，消保法保障 7 天鑑賞期僅供您猶豫並確認商品是否符合您的需求，<br />並非商品的試用期；請保留完整的原始包裝（含外包裝紙盒）</span><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:14px;">，如有贈品請一併完整保留</span><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:14px;">，</span><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:10.5pt;">否則恕不接受退貨。</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;height:11pt;"><span class="c6 c9" style="vertical-align:baseline;font-size:10.5pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;height:11pt;"><span class="c4" style="vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c7" style="vertical-align:baseline;font-size:10.5pt;">以下情況無法接受退貨：</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;height:11pt;"><span class="c11" style="color:rgb(255,0,0);vertical-align:baseline;font-size:10pt;"></span></p><ol class="c13 lst-kix_cklwvxvn77s3-0 start" start="1" style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;list-style-type:none;color:rgb(102,102,102);font-size:15px;"><li class="c8 c0 li-bullet-0" style="font-family:Arial;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;padding:0pt;border-top-style:solid;margin-left:36pt;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="color:rgb(5,5,5);vertical-align:baseline;font-size:10.5pt;">超過 7 天的商品鑑賞期。</span></li><li class="c0 c8 li-bullet-0" style="font-family:Arial;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;padding:0pt;border-top-style:solid;margin-left:36pt;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="color:rgb(8,7,7);vertical-align:baseline;font-size:10.5pt;">商品已拆封使用，或因人為因素而產生的破壞，如：污損、故障、損毀、磨損、擦傷、刮傷、髒污。</span></li><li class="c8 c0 li-bullet-0" style="font-family:Arial;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;padding:0pt;border-top-style:solid;margin-left:36pt;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="color:rgb(10,10,10);vertical-align:baseline;font-size:10.5pt;">退貨商品包裝破損不完整，或發票、配件不齊者。</span></li><li class="c8 c0 li-bullet-0" style="font-family:Arial;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;padding:0pt;border-top-style:solid;margin-left:36pt;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="color:rgb(10,10,10);vertical-align:baseline;font-size:10.5pt;">惡意或大量退貨。</span></li></ol><p class="c0 c1" style="font-family:Arial;margin-bottom:0px;margin-left:36pt;line-height:1.5;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;padding-right:0pt;height:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c6" style="vertical-align:baseline;font-size:10.5pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;height:11pt;"><span class="c4" style="vertical-align:baseline;font-size:10pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;height:11pt;"><span class="c4" style="vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c9 c12" style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:12pt;font-weight:700;">退貨流程</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c7" style="color:rgb(5,5,5);vertical-align:baseline;font-size:10.5pt;">透過系統或信箱聯絡客服人員 → 確認可換貨 → 準備完整商品及發票 → 提供收件時間及聯絡資訊、地址 → 將由我端委託之物流進行回收。<br style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /><br style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span class="c7" style="color:rgb(5,5,5);vertical-align:baseline;font-size:10.5pt;"><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:medium;font-weight:bold;">退貨金額</span><br style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /><span style="font-family:'微軟正黑體', sans-serif;color:rgb(0,0,0);font-size:12px;">退款只退還商品金額，您訂購時支付的運費</span></span><span style="font-family:'微軟正黑體', sans-serif;font-size:12px;">，</span><span style="font-family:'微軟正黑體', sans-serif;font-size:12px;">因已運送完成故無法退款。退款金額以您支付的實際金額為準。</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><span style="font-family:'微軟正黑體', sans-serif;font-size:12px;"><br style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.5;color:rgb(0,0,0);font-size:11pt;padding-top:0pt;padding-bottom:0pt;"><strong style="font-family:'PingFang-SC', 'Lucida Grande', Helvetica, Arial, '微軟正黑體修正', '微軟正黑體', sans-serif;font-weight:bold;font-size:13px;vertical-align:baseline;"><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:large;vertical-align:baseline;">※防詐騙提醒：RC生活賣場不會要求消費者至提款機操作任何功能，如果接獲來電，無須理會，或於服務時間撥打客服專線</span></strong><span style="font-family:'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(5,5,5);font-size:large;font-weight:bold;">02-2925-5865</span></p>
