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<h1 class="text-center custom-page-title" style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:18px;margin-top:20px;margin-bottom:0px;font-weight:inherit;line-height:1.1;color:rgb(51,51,51);text-transform:uppercase;padding-top:10px;padding-bottom:20px;letter-spacing:2px;">商品保固說明</h1><h1 class="text-center custom-page-title" style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:18px;margin-top:20px;margin-bottom:0px;font-weight:inherit;line-height:1.1;color:rgb(51,51,51);text-transform:uppercase;padding-top:10px;padding-bottom:20px;letter-spacing:2px;"><span style="font-family:'微軟正黑體', serif;font-size:medium;color:rgb(0,0,0);font-weight:700;">2人世界提供所有電動商品、部分非電動商品的「PREMIUM CARE 商品品質保固」</span></h1><h1 class="text-center custom-page-title" style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:18px;margin-top:20px;margin-bottom:0px;font-weight:inherit;line-height:1.1;color:rgb(51,51,51);text-transform:uppercase;padding-top:10px;padding-bottom:20px;letter-spacing:2px;"></h1><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">如何取得商品保固憑證？</span><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:medium;"><span style="font-family:'微軟正黑體', serif;">隨著每項商品，您會收到商品的</span></span><span style="font-family:'微軟正黑體', serif;font-size:medium;">「PREMIUM CARE 商品品質保固卡」。請妥善保留保固卡，以享有保固服務。</span></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'Noticia Text', serif;font-size:medium;">▼ 保固卡的背面會註明購買的商品、時間</span><span style="font-family:'微軟正黑體', serif;font-size:medium;font-weight:700;"><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span><img src="https://img.shoplineapp.com/media/image_clips/638487a346d017001914e160/original.jpg?1669629858" alt="original.jpg?1669629858" /><span style="font-family:'微軟正黑體', serif;font-size:medium;font-weight:700;"><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><div style="color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><br /></div><div style="color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><br /></div><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">什麼情況能夠享有商品的保固？</span></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">在保固期限內，如商品有非人為因素之故障情形，您可以享有商品的保固服務。</span></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">商品外觀、電池衰退、人為因素故障不在保固範圍內。</span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;"><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">保固是免費維修嗎？</span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">經檢測後為</span><span style="font-family:'微軟正黑體', serif;font-size:medium;">非人為因素之故障，我們會免費提供您「全新品」</span><span style="font-family:'微軟正黑體', serif;font-size:medium;">。</span></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">因成人用品有個人衛生的因素考量，不提供維修服務。</span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;"><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">申請保固會需要費用嗎？</span><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">保固服務是免費的，不會向您收取費用。</span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;"><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">申請保固的流程？</span><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:medium;"><span style="font-family:'微軟正黑體', serif;">1</span></span><span style="font-family:'微軟正黑體', serif;font-size:medium;">、請您與客服聯繫，說明故障狀況。客服會初步為您排除可能非因故障而導致無法使用的原因，如：使用錯誤的充電線、充電方式不正確、操作方式錯誤等</span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">2、如初步判斷可能為商品故障，會接著請您備妥</span></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;"> ● 商品本體<br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /> ● 配件 (例如：遙控器、充電線、收納盒等) <br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span><span style="font-family:'微軟正黑體', serif;font-size:medium;"> ● 保固卡 (填妥聯絡人資訊)</span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;"><span style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;">3、請於保固卡背面填寫聯絡人「姓名」、「電話」</span></span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;"><span style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;">4、您可選擇將商品「親送至任一門市」、</span></span><span style="font-family:'微軟正黑體', serif;font-size:medium;">「超商店到店」、「郵寄」的方式，將商品送回。</span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">5、提醒您，商品送回前請先徹底清潔。</span></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">➤ </span><span style="font-family:'微軟正黑體', serif;font-size:medium;font-weight:bold;color:rgb(0,0,0);">親送至任一門市<br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span><a href="https://www.intimate-toys.com/pages/%E6%83%85%E8%B6%A3%E7%94%A8%E5%93%81%E5%AF%A6%E9%AB%94%E5%BA%97" style="font-family:'微軟正黑體', serif;color:rgb(102,102,102);font-size:medium;">請點選參考門市地址資訊</a><br /></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">➤ 全家</span><span style="font-family:'微軟正黑體', serif;font-size:medium;font-weight:bold;color:rgb(0,0,0);">超商店到店</span><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;"><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">服務代號：15837<br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span><span style="font-family:'微軟正黑體', serif;font-size:medium;">門市名稱：全家新農店 台北市中山區恆安里農安街26之3號9樓<br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span><span style="font-family:'微軟正黑體', serif;font-size:medium;">收件人：楊珮妤 0978509461</span></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">➤ </span><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">郵寄</span><br /><span style="font-family:'微軟正黑體', serif;font-size:medium;">地址：104台北市中山區林森北路575號9樓<br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span><span style="font-family:'微軟正黑體', serif;font-size:medium;">收件人：2人世界客服 0978509461</span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;"><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">5.收到商品後，我們將於七個工作日(不含假日)內進行檢測流程，並與您聯繫後續。<br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span><span style="font-family:'微軟正黑體', serif;font-size:medium;">如確認商品故障狀況非人為因素造成，將備全新品給您。</span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;"><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></span></p><p class="MsoNormal" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;color:rgb(0,0,0);font-size:medium;font-weight:700;">注意事項</span><br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" /></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">1.將保固商品送回的這一端運費將由消費者負擔，檢測後送回之全新品或原商品的運費將由我們承擔。</span></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"></p><p class="MsoNormal" style="margin-bottom:10px;line-height:25px;color:rgb(102,102,102);font-size:15px;letter-spacing:normal;text-transform:none;"><span style="font-family:'微軟正黑體', serif;font-size:medium;">2.送回商品前請先充電測試是否因電量不足而無法運作，抑或更換變壓器進行充電測試。<br style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;" />如收回之商品經檢測並無故障之狀況，原品寄回之運費將由消費者負擔。</span></p><p style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:18px;margin-top:20px;margin-bottom:0px;font-weight:inherit;line-height:1.1;color:rgb(51,51,51);text-transform:uppercase;padding-top:10px;padding-bottom:20px;letter-spacing:2px;"><br /></p>
