Return退貨政策
<h3 class="text-warning margin-bottom-lg" style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;line-height:1.5;color:rgb(51,51,51);margin-top:auto;margin-bottom:30px;font-size:24px;letter-spacing:1px;vertical-align:baseline;"></h3><p class="MsoNormal" style="margin-bottom:0px;line-height:1.3;"><span style="color:rgb(85,88,94);background-size:initial;font-size:large;font-weight:bold;">退換貨流程</span><span lang="en-us" style="color:rgb(85,88,94);font-size:medium;background-size:initial;" xml:lang="en-us"><br /></span><span lang="en-us" style="font-size:medium;color:rgb(85,88,94);background-size:initial;" xml:lang="en-us"></span><span style="color:rgb(85,88,94);font-size:medium;">1.</span><span style="color:rgb(85,88,94);font-size:medium;background-size:initial;">請透過以下任一連絡方式，註明訂購者的姓名、聯絡電話、訂單編號、退貨原因及拍下清楚照片。</span><span lang="en-us" style="color:rgb(85,88,94);font-size:medium;" xml:lang="en-us"><br /></span><span style="background-size:initial;"><span style="color:rgb(85,88,94);font-size:medium;">・<span lang="en-us" xml:lang="en-us">LINE</span>線上客服<span lang="en-us" xml:lang="en-us"> ID</span>：<span lang="en-us" xml:lang="en-us">@truby</span><span lang="en-us" xml:lang="en-us"><br /></span></span><span style="background-size:initial;"><span style="color:rgb(85,88,94);font-size:medium;">・</span><span lang="en-us" style="color:rgb(85,88,94);font-size:medium;" xml:lang="en-us">FACEBOOK</span><span style="color:rgb(85,88,94);font-size:medium;">粉絲頁：提琉比</span><span lang="en-us" xml:lang="en-us"><a href="https://www.facebook.com/KFEROC/" style="color:rgb(85,88,94);font-size:medium;"><span style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">Яoblo</span></a> <span style="font-size:medium;">(可點選本網站右下角粉紅色圓圈)</span><span style="font-family:'微軟正黑體', sans-serif;color:rgb(85,88,94);font-size:14px;font-weight:700;"><br style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;" /></span></span></span></span></p><h4 style="font-family:'Microsoft JhengHei', 'Helvetica Neue', Helvetica, Arial, sans-serif;font-weight:800;line-height:1.5;color:rgb(70,72,73);margin-top:auto;margin-bottom:auto;font-size:1.3em;letter-spacing:1px;vertical-align:baseline;">• 其他商品退貨</h4><h3 class="text-warning margin-bottom-lg" style="font-family:'Microsoft JhengHei', 'Helvetica Neue', Helvetica, Arial, sans-serif;font-weight:inherit;line-height:1.5;color:rgb(51,51,51);margin-top:auto;margin-bottom:30px;font-size:inherit;letter-spacing:1px;vertical-align:baseline;"><span style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;font-size:small;color:rgb(85,85,85);"><span style="font-family:'Microsoft JhengHei';background-color:transparent;vertical-align:baseline;"></span></span></h3><ul style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:15px;margin-bottom:15px;line-height:1.8;vertical-align:baseline;list-style-type:none;"><li style="font-family:inherit;font-size:15.435px;text-align:left;margin-bottom:15px;font-style:inherit;font-variant:inherit;line-height:inherit;vertical-align:baseline;"><span style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;color:rgb(85,88,94);font-weight:inherit;">1. 所購買商品在取貨完成後，除生鮮產品之外，均享有</span><span style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;color:rgb(85,88,94);font-weight:bold;">七天猶豫期 (含假日) </span><span style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;font-weight:inherit;"><span style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;color:rgb(85,88,94);">之權益。但退回商品需保持全新狀態且完整包裝(未使用過並保持商品、附件、包裝、廠商紙箱及所有附隨文件或資料之完整性)，否則恕不接受退貨。</span><span style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;color:rgb(253,144,144);">如果退貨後原訂單不符合免運門檻，退款時會扣除運費</span><span style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;color:rgb(85,88,94);">。*七天猶豫期非試用期</span></span></li><li style="font-family:inherit;color:rgb(85,88,94);font-size:15.435px;text-align:left;margin-bottom:15px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;vertical-align:baseline;">2. 如商品在運送過程有瑕疵或損壞，欲申請退貨，亦請於收到貨品7日內私訊<span style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;color:rgb(85,85,85);font-size:medium;">提琉比</span>粉絲團提出，逾期恕無法受理。</li><li style="font-family:inherit;color:rgb(85,88,94);font-size:15.435px;text-align:left;margin-bottom:15px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;vertical-align:baseline;">3. 商品、試用品及贈品一經拆封使用，一律不接受退貨。</li><li style="font-family:inherit;color:rgb(85,88,94);font-size:15.435px;text-align:left;margin-bottom:15px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;vertical-align:baseline;">4. 如欲辦理退貨，請於收到貨後，至提琉比粉絲專頁私訊小編進行退貨申請。</li><li style="font-family:inherit;color:rgb(85,88,94);font-size:15.435px;text-align:left;margin-bottom:15px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;vertical-align:baseline;">5. 預購／客製化商品均為特別訂做，除重大瑕疵外，皆無法申請退貨！下單前請務必注意。</li></ul><span style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;font-size:medium;">6. 退貨方面有任何問題都歡迎可以私訊小編，</span><span style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;color:rgb(253,144,144);font-size:medium;">編會請您提供商品「照片」或「影片」做確認</span><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;"><br style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;" /></div></div><h4 style="font-family:'Microsoft JhengHei', 'Helvetica Neue', Helvetica, Arial, sans-serif;font-weight:800;line-height:1.5;color:rgb(70,72,73);margin-top:auto;margin-bottom:auto;font-size:1.3em;letter-spacing:1px;vertical-align:baseline;">• 商品換貨</h4><h3 class="text-warning margin-bottom-lg" style="font-family:'Microsoft JhengHei', 'Helvetica Neue', Helvetica, Arial, sans-serif;font-weight:inherit;line-height:1.5;color:rgb(51,51,51);margin-top:auto;margin-bottom:30px;font-size:inherit;letter-spacing:1px;vertical-align:baseline;"><span style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;font-size:small;color:rgb(85,85,85);"><span style="font-family:'Microsoft JhengHei';background-color:transparent;vertical-align:baseline;"></span></span></h3><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;"><ul style="font-family:'Microsoft JhengHei', 'Helvetica Neue', Helvetica, Arial, sans-serif;margin-top:15px;margin-bottom:15px;line-height:1.8;font-size:1.05em;vertical-align:baseline;list-style-type:none;color:rgb(85,88,94);"><li style="font-family:inherit;text-align:left;margin-bottom:15px;font-style:inherit;font-variant:inherit;font-weight:inherit;line-height:inherit;font-size:15.435px;vertical-align:baseline;">1. 除收到商品有瑕疵或損壞外，如是訂購錯誤等其他因素，本網站恕無法提供換貨服務，可保持商品全新狀態且完整包裝，申請整筆訂單退貨</li></ul></div></div><h4 style="font-family:'Microsoft JhengHei', 'Helvetica Neue', Helvetica, Arial, sans-serif;font-weight:800;line-height:1.5;color:rgb(70,72,73);margin-top:auto;margin-bottom:auto;font-size:1.3em;letter-spacing:1px;vertical-align:baseline;">• 退款作業說明</h4><h3 class="text-warning margin-bottom-lg" style="font-family:'Microsoft JhengHei', 'Helvetica Neue', Helvetica, Arial, sans-serif;font-weight:inherit;line-height:1.5;color:rgb(51,51,51);margin-top:auto;margin-bottom:30px;font-size:inherit;letter-spacing:1px;vertical-align:baseline;"><span style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;font-size:small;color:rgb(85,85,85);"><span style="font-family:'Microsoft JhengHei';background-color:transparent;vertical-align:baseline;"></span></span></h3><div style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;"><div style="font-family:'Open Sans', 'Noto Sans TC', 'Noto Sans SC', 'Noto Sans', 'Noto Serif TC', 'Noto Serif SC', 'Noto Sans TC', 'Noto Sans SC', serif;"><div style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;"></div></div></div><h1 class="text-center custom-page-title" style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;font-size:18px;margin:auto auto 0px;font-weight:inherit;line-height:1.5;color:rgb(51,51,51);text-transform:uppercase;letter-spacing:2px;"></h1><div class="CustomPage-content" style="line-height:1.7;"></div><h3 class="text-warning margin-bottom-lg" style="font-family:inherit;font-weight:inherit;line-height:1.5;color:rgb(138,109,59);margin-top:auto;margin-bottom:30px;font-size:inherit;letter-spacing:1px;vertical-align:baseline;"></h3><ul style="font-family:'PT Serif', 'Times New Roman', Times, serif;margin-top:15px;margin-bottom:20px;padding-left:20px;color:rgb(85,85,85);line-height:22.4px;"><li style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;line-height:22px;margin-top:8px;margin-bottom:8px;"><span style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;font-size:medium;color:rgb(0,0,0);">私訊提琉比粉絲團並提供下單電話，小編會請您提供帳戶資訊，並重複確認需退款的金額</span></li><li style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;line-height:22px;margin-top:8px;margin-bottom:8px;"><span style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;font-size:medium;color:rgb(0,0,0);">退款作業會等我們拿到退回的商品才開始進行，約10-14個工作天</span></li><li style="font-family:'Open Sans', Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;line-height:22px;margin-top:8px;margin-bottom:8px;"><span style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;font-size:medium;color:rgb(0,0,0);">購買商品使用獲贈之折價券折抵之消費金額，一經折抵付費成功，請恕無法於取消訂單、退貨時退還折價券。</span></li></ul>
