Return退貨政策
<p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'MS Gothic';color:rgb(40,130,214);letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font><u><span style="font-size:13.5pt;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">退換貨說明</font></font></span></u></span><span lang="en-us" style="font-family:'MS Gothic';color:rgb(40,130,214);letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"></span><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">如商品有瑕疵，運輸過程造成</font></font></span><b><span style="color:#FF0000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">商品解凍或毀損、貨品品項錯誤</font></font></span></b><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">，</font></font></span><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">請於收到貨拆封食品包裹</font></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">2</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">小時內錄影或拍照存證並立即與客服聯繫，</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">務必保持商品原狀、以便安排後續退換貨處理。</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><br />
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</span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">若符合以下條件，客服人員將為您儘速安排相關退換貨與退款相關事宜：</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><br />
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</span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Cambria Math', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font></span><font style="vertical-align:inherit;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;">因作業程序錯誤，而導致寄送的商品與訂購的商品不符。</font></span></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Cambria Math', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font></span><font style="vertical-align:inherit;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;">單一產品包裝內之配件、贈品不齊。</font></span></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Cambria Math', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font></span><font style="vertical-align:inherit;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;">商品有明顯瑕疵或已損壞。</font></span></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Cambria Math', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font></span><font style="vertical-align:inherit;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;">因個人意願不滿意該項商品，或不符合需求等因素。</font></span></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><br />
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</span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Cambria Math', serif;color:rgb(40,130,214);letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font><u><span style="font-size:13.5pt;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">退換貨處理</font></font></span></u></span><span lang="en-us" style="font-family:'MS Gothic';color:rgb(40,130,214);letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"></span><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">請問商品收到有毀損或退冰狀況怎麼辦？</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><br />
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</span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">以下狀況可辦理退換貨：</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"> </span></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Cambria Math', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font></span><font style="vertical-align:inherit;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;">配送過程造成商品包裝毀損。</font></span></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Cambria Math', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font></span><font style="vertical-align:inherit;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;">拆封當下商品呈現退冰狀況。</font></span></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Cambria Math', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font></span><font style="vertical-align:inherit;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;">收到商品與訂購內容不符。</font></span></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Cambria Math', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">∎</font></font></span><font style="vertical-align:inherit;"><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;">食用過程發現品質有異狀。</font></span></font><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"> </span></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">※</font></font></span> <span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">運送過程中難免會有互相碰撞，所以失真空是屬於正常現象</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">(</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">真空袋裝之產品</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">)</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">，我們的產品皆冷凍</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">18℃</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">以下保存，請安心食用。</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"> </span></p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">※ </font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">請於發現異狀當下拍照存證，並於</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">”</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">到貨日</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">2</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">天內</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">”</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">聯繫客服專線</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;"> 06-2217809</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">或是私訊</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">FB</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">「二師兄古早味滷味」粉專，由客服人員協助辦理退換貨。逾期將無法辦理退</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">/</font></font></span><span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">換貨。</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p><p>
</p><p style="margin:0cm 0cm 0.0001pt;background-size:initial;"><span lang="en-us" style="font-family:'Times New Roman', serif;color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">※</font></font></span> <span style="color:#000000;letter-spacing:0.75pt;border-width:1pt;border-style:none;padding:0cm;"><font style="vertical-align:inherit;"><font style="vertical-align:inherit;">務必保持商品原狀、以利安排後續退換貨處理。</font></font></span><span lang="en-us" style="font-family:'Times New Roman', serif;color:#333333;letter-spacing:0.75pt;" xml:lang="en-us"></span></p><p></p>
