Return退貨政策
<p class="MsoNormal" style="margin-top:15pt;margin-bottom:0px;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;color:rgb(51,51,51);background-size:initial;text-align:center;"><span style="color:rgb(163,28,28);font-family:'新細明體', serif;font-size:48px;text-align:left;background-color:rgb(255,255,255);"><b>退貨申請說明</b></span></p><p class="MsoNormal" style="margin-top:15pt;margin-bottom:0px;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;color:rgb(51,51,51);background-size:initial;text-align:center;"><span style="color:rgb(0,0,0);font-family:'新細明體', serif;font-size:13.5pt;">如對商品有任何疑慮，請加入</span><span lang="en-us" xml:lang="en-us" style="color:rgb(0,0,0);font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">LINE</span><span style="color:rgb(0,0,0);font-family:'新細明體', serif;font-size:13.5pt;">官方帳號</span><span style="color:rgb(0,0,0);font-family:'新細明體', serif;font-size:13.5pt;">，我們將有專人為您服務。</span></p><p class="MsoNormal" style="margin-top:15pt;margin-bottom:0px;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;color:rgb(51,51,51);background-size:initial;text-align:center;"><span style="color:rgb(0,0,0);font-family:'新細明體', serif;font-size:13.5pt;"><br /></span></p><ul><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">請注意：商品一經開封，恕無法辦理退貨，敬請見諒。（外包塑膠膜已撕開或商品塑膠袋已打開，即算開封狀態）</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></li><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">收到商品超過</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">7</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">天，恕不接受退貨。</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></li><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">請告知客服人員收貨人之</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">姓名、</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">Email</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">、市內電話、行動電話、訂單編號及退貨原因</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">等，若使用信用卡以外的方式付款，則需要提供與收貨人姓名相同的郵局</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">/</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">銀行存摺封面影本以利退款作業。</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></li><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">退回商品必須為全新狀態</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">(</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">未經使用</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">)</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">且包裝完整</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">(</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">未拆封</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">)</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">，且需包含此筆訂單的所有商品（包含所買商品、附件、內外包裝、銷貨單、贈品、彩盒、保證書等均務必保持完整齊全），如未將此筆訂單包裹中的所有內容物妥善包裝、完整寄回，本公司不接受該件退貨。</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></li><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">已使用之</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">優惠券</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">於完成結帳後即不再有效，退貨申請成立後也無法取回優惠券，敬請見諒。</span></font></li></ul><p class="MsoNormal" style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;"><br /></span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></p><p class="MsoNormal" style="text-align:center;margin:15pt 0cm 7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><b style="margin:0px;padding:0px;border:0px;font-weight:bolder;color:rgb(0,0,0);font-family:'新細明體', serif;font-size:36px;font-style:normal;letter-spacing:normal;text-align:center;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);"><span style="font-size:24px;">退款說明</span></b></p><p class="MsoNormal" style="text-align:center;margin:15pt 0cm 7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><b style="margin:0px;padding:0px;border:0px;font-weight:bolder;color:rgb(0,0,0);font-family:'新細明體', serif;font-size:36px;font-style:normal;letter-spacing:normal;text-align:center;text-indent:0px;text-transform:none;word-spacing:0px;white-space:normal;background-color:rgb(255,255,255);"><span style="font-size:24px;"><br /></span></b><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:36px;"><b></b></span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></p><ul><li style="text-align:left;margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">若您使用信用卡付款，退貨商品退回並經本公司人員確認，</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">符合與【退貨申請說明】第</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">4</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">點相符者</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">，本公司將會進行線上刷退，退款實際入帳日期，依各發卡銀行入帳日不同有所差異，請您洽詢發卡銀行確認實際入帳日。</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></li><li style="text-align:left;margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">非使用信用卡方式付款者</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">，必須請您提供與收貨人姓名相同之郵局</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">/</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">銀行存摺封面影本，以利完成退款手續。</span></font></li></ul><p class="MsoNormal" style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;"><br /></span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></p><p class="MsoNormal" style="text-align:center;margin:15pt 0cm 7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:24px;"><b>無法辦理退貨的情況</b></span></font></p><p class="MsoNormal" style="text-align:center;margin:15pt 0cm 7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:24px;"><b><br /></b></span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></p><ul><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">已超過</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;">7</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">天猶豫期</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">，恕無法辦理退貨。</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></li><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">欲退貨訂單中</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">任一商品</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">若已開封（例如：外包塑膠膜已撕開或商品塑膠袋已打開、商品試用、試穿、拆標、下水、汙損、短缺），即無法辦理退貨。</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></li><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">若退貨商品與訂單有所出入，未將此筆訂單的所有商品（包含所買商品、附件、內外包裝、銷貨單、贈品、彩盒、保證書）等悉數寄回並妥善包裝，將影響您的退貨權益。</span></font></li></ul><p class="MsoNormal" style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;"><br /></span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></p><p class="MsoNormal" style="text-align:center;margin:15pt 0cm 7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:24px;"><b>無法辦理退款的情況</b></span></font></p><p class="MsoNormal" style="text-align:center;margin:15pt 0cm 7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:24px;"><b><br /></b></span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></p><ul><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">非使用信用卡方式付款者，</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">若無法提供收貨人帳戶存摺封面影本，將無法辦理退款。</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></li><li style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;">如有索取電子發票紙本之消費者，但未寄回電子發票紙本者</span><span style="font-family:'新細明體', serif;font-size:13.5pt;">，恕無法辦理退款。</span></font></li></ul><p class="MsoNormal" style="margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;"><br /></span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></p><p class="MsoNormal" style="text-align:center;margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><b><span style="font-family:'新細明體', serif;font-size:24pt;background-size:initial;">再次提醒您</span></b><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></p><p class="MsoNormal" style="text-align:center;margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><font color="#000000" style="background-color:rgb(255,255,255);"><span style="font-family:'新細明體', serif;font-size:13.5pt;background-size:initial;">依《消費者保護法》，消費者享有</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;background-size:initial;">7</span><span style="font-family:'新細明體', serif;font-size:13.5pt;background-size:initial;">天猶豫期之權益</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;background-size:initial;">(</span><span style="font-family:'新細明體', serif;font-size:13.5pt;background-size:initial;">收到商品後隔天起為第一天</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';font-size:13.5pt;background-size:initial;">)</span><span style="font-family:'新細明體', serif;font-size:13.5pt;background-size:initial;">。猶豫期非試用期，商品需要全新未開封，且包裝完整的狀態，才能辦理退貨退款。若商品已開封，恕無法辦理退貨退款手續。</span><span lang="en-us" xml:lang="en-us" style="font-family:Ubuntu, 'sans-serif';"></span></font></p><p class="MsoNormal" style="text-align:center;margin-bottom:7.5pt;font-size:14px;font-family:'Noto Sans TC', 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:25px;background-size:initial;"><span style="background-size:initial;font-family:'新細明體', serif;font-size:13.5pt;background-color:rgb(255,255,255);"><font color="#000000">如您對商品有疑問，或猶豫期是否退換貨時，請勿使用商品，否則將無法辦理退換貨。</font></span></p>
