Return退貨政策
<h1 class="CustomPage-title" style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;font-size:24px;margin-top:20px;margin-bottom:0px;font-weight:bold;line-height:40px;color:rgb(51,51,51);text-transform:uppercase;padding-top:10px;padding-bottom:20px;letter-spacing:2px;text-align:center;">退換貨政策</h1><div class="CustomPage-content" style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;line-height:1.7;color:rgb(51,51,51);letter-spacing:1px;"><p style="font-family:Roboto, 'PingFang TC', 'LantingHei TC', 'Heiti TC', 'Microsoft JhengHei', 'Microsoft YaHei', sans-serif;margin-top:1em;margin-bottom:1em;line-height:25px;color:rgb(102,102,102);font-size:15px;"><br style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;" /></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c3" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-weight:700;vertical-align:baseline;font-size:12pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c12 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:12pt;font-weight:700;">商品鑑賞期</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;">除易於腐敗、保存期限較短（換貨／取消時即將逾期）類之食品、客製化商品、當期之報紙、期刊或雜誌、經拆封之影音商品或電腦軟體、遊戲點數卡、其他點數卡、已拆封之個人衛生用品等按「通訊交易解除權合理例外情事適用準則」不適用 7 天鑑賞期之商品外，從商品抵達您手上開始即擁有７天商品鑑賞期 （７天含假日）。</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;">如有換貨需求，請於收到商品７天內聯絡客服人員，並提供「姓名」、「訂單編號」、「連絡電話」、「換貨商品名稱」、「換貨原因及照片」等資料，客服人員收到後將會協助您進行換貨。</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><br style="font-family:'Noto Sans', 'Noto Sans TC', 'Noto Sans SC', Mitr, serif;" /><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c12 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:12pt;font-weight:700;">換貨須知</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;">換貨商品須為未經使用，且無非人為瑕疵所造成的污損、故障，消保法保障 7 天鑑賞期僅供您猶豫並確認商品是否符合您的需求，並非商品的試用期；如本商店有提示您者，請保留完整的原始包裝（含外包裝紙盒），否則恕不接受換貨。</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">以下情況無法接受退貨：</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c11" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10pt;"></span></p><ol class="c13 lst-kix_cklwvxvn77s3-0 start" start="1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;padding-left:56px;list-style-type:none;"><li class="c8 c0 li-bullet-0" style="font-family:Arial;margin-left:36pt;padding:0pt;list-style-position:outside;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">超過 7 天的商品鑑賞期。</span></li><li class="c0 c8 li-bullet-0" style="font-family:Arial;margin-left:36pt;padding:0pt;list-style-position:outside;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">商品已拆封使用，或因人為因素而產生的破壞，如：污損、故障、損毀、磨損、擦傷、刮傷、髒污。</span></li><li class="c8 c0 li-bullet-0" style="font-family:Arial;margin-left:36pt;padding:0pt;list-style-position:outside;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">退貨商品包裝破損不完整，或發票、配件不齊者。</span></li><li class="c8 c0 li-bullet-0" style="font-family:Arial;margin-left:36pt;padding:0pt;list-style-position:outside;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">惡意或大量退貨。</span></li></ol><p class="c0 c1" style="font-family:Arial;margin-bottom:0px;margin-left:36pt;line-height:1.15;padding-top:0pt;padding-right:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;height:11pt;"><span class="c6" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c9 c12" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:12pt;font-weight:700;">換貨流程</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">聯絡客服人員 → 確認可換貨 → 準備完整商品及發票 → 提供收件時間及聯絡資訊、地址 → 將由我端委託之物流進行回收。</span></p></div>
