Return退貨政策
<p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c5" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-weight:700;vertical-align:baseline;font-size:14pt;">退貨政策</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c3" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-weight:700;vertical-align:baseline;font-size:12pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c12 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:12pt;font-weight:700;">商品鑑賞期</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;">除易於腐敗、保存期限較短(退貨/取消時即將逾期)類之食品、客製化商品、當期之報紙、期刊或雜誌、經拆封之影音商品或電腦軟體、遊戲點數卡、其他點數卡、已拆封之個人衛生用品等按「通訊交易解除權合理例外情事適用準則」不適用 7 天鑑賞期之商品外,從商品抵達您手上開始即擁有7天商品鑑賞期 (7天含假日)。</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;">如有退貨需求,請於收到商品7天內聯絡客服人員,並提供「姓名」、「訂單編號」、「連絡電話」、「退貨商品名稱」、「退貨原因及照片」等資料,客服人員收到後將會協助您進行退換貨。</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c12 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:12pt;font-weight:700;">退換貨須知</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;">退貨商品須為未經使用,且無非人為瑕疵所造成的污損、故障,消保法保障 7 天鑑賞期僅供您猶豫並確認商品是否符合您的需求,並非商品的試用期;如本商店有提示您者,請保留完整的原始包裝(含外包裝紙盒),否則恕不接受退貨。</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c6 c9" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">以下情況無法接受退貨:</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c11" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10pt;"></span></p><ol class="c13 lst-kix_cklwvxvn77s3-0 start" start="1" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;padding-left:56px;color:rgb(51,51,51);font-size:14px;list-style-type:none;"><li class="c8 c0 li-bullet-0" style="font-family:Arial;margin-left:36pt;padding:0pt;list-style-position:outside;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">超過 7 天的商品鑑賞期。</span></li><li class="c0 c8 li-bullet-0" style="font-family:Arial;margin-left:36pt;padding:0pt;list-style-position:outside;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">商品已拆封使用,或因人為因素而產生的破壞,如:污損、故障、損毀、磨損、擦傷、刮傷、髒污。</span></li><li class="c8 c0 li-bullet-0" style="font-family:Arial;margin-left:36pt;padding:0pt;list-style-position:outside;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">退貨商品包裝破損不完整,或發票、配件不齊者。</span></li><li class="c8 c0 li-bullet-0" style="font-family:Arial;margin-left:36pt;padding:0pt;list-style-position:outside;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;line-height:1.15;text-align:left;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">惡意或大量退貨。</span></li></ol><p class="c0 c1" style="font-family:Arial;margin-bottom:0px;margin-left:36pt;line-height:1.15;padding-top:0pt;padding-right:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;border-right-style:solid;border-top-width:0pt;border-right-width:0pt;border-top-style:solid;border-bottom-width:0pt;border-bottom-style:solid;height:11pt;"><span class="c6" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10.5pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c4" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:10pt;"></span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c9 c12" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:12pt;font-weight:700;">退貨流程</span></p><p class="c0" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;"><span class="c7" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;color:rgb(255,0,0);vertical-align:baseline;font-size:10.5pt;">聯絡客服人員 → 確認可換貨 → 準備完整商品及發票 → 提供收件時間及聯絡資訊、地址 → 將由我端委託之物流進行回收。</span></p><p class="c0 c10" style="font-family:Arial;margin-bottom:0px;line-height:1.15;padding-top:0pt;padding-bottom:0pt;color:rgb(0,0,0);font-size:11pt;height:11pt;"><span class="c2 c16" style="font-family:'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;vertical-align:baseline;font-size:14pt;color:rgb(255,0,0);font-weight:700;"></span></p>