Return退貨政策
<p class="MsoNormal" align="center" style="margin:0pt 0pt 0.0001pt;text-align:center;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:20pt;"><font face="新細明體">退</font> <font face="新細明體">換</font> <font face="新細明體">貨</font> <font face="新細明體">及</font> <font face="新細明體">退</font> <font face="新細明體">款</font> <font face="新細明體">須</font> <font face="新細明體">知</font></span><span style="font-family:'新細明體';font-size:20pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體"><span style="font-size:12pt;">根據《消費者保護法》之規定，凡於美肌萃</span></font><span style="font-size:12pt;"> </span><font face="Calibri"><span style="font-size:12pt;">Natural Filter LAB</span></font><font face="新細明體"><span style="font-size:12pt;">官方網站（以下簡稱本網站）購買商品者，皆享有「</span></font><font face="Calibri"><span style="font-size:12pt;">7</span></font><font face="新細明體"><span style="font-size:12pt;">天鑑賞期」。</span></font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">若您對選購的商品不滿意，我們提供到貨日起</font><font face="Calibri">7</font><font face="新細明體">天內</font><font face="Calibri">(</font><font face="新細明體">含例假日</font><font face="Calibri">)</font><font face="新細明體">猶豫期的權利。</font></span></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;text-align:justify;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;">※特別提醒您！猶豫期非試用期，如您有退貨需求，請保持商品全新未拆封狀態，以下情況恕無法受理：</span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" align="center" style="margin:0pt 0pt 0.0001pt;text-align:center;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'Noto Sans TC';letter-spacing:0pt;font-size:12pt;background-size:initial;">☒</span><span style="font-family:'新細明體';font-size:10.5pt;">非經由本網站購買者</span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'Noto Sans TC';letter-spacing:0pt;font-size:12pt;background-size:initial;">☒</span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">超過</font><font face="Calibri">7</font><font face="新細明體">天鑑賞期</font></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'Noto Sans TC';letter-spacing:0pt;font-size:12pt;background-size:initial;">☒</span><span style="font-family:'新細明體';font-size:10.5pt;">已開封使用之商品</span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'Noto Sans TC';letter-spacing:0pt;font-size:12pt;background-size:initial;">☒</span><span style="font-family:'新細明體';font-size:10.5pt;">未附原品牌包裝或配件</span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'Noto Sans TC';letter-spacing:0pt;font-size:12pt;background-size:initial;">☒</span><span style="font-family:'新細明體';font-size:10.5pt;">外包裝明顯損壞、受潮</span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'Noto Sans TC';letter-spacing:0pt;font-size:12pt;background-size:initial;">☒</span><span style="font-family:'新細明體';font-size:10.5pt;">惡意或大量退貨</span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;">※詳細說明請再閱讀以下條款，煩請留意以免影響您的退換貨及退款權益。</span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;">退貨規範說明</span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">1. </font><font face="新細明體">若商品含本體、配件、贈品、隨貨內外包裝</font><font face="Calibri">(</font><font face="新細明體">袋、盒、紙</font><font face="Calibri">)</font><font face="新細明體">，已有缺件或損壞恕不退費。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">2. </font><font face="新細明體">申請退貨翌日起算</font><font face="Calibri">15</font><font face="新細明體">日，因無法聯繫、商品未寄回無法完成退貨作業，將自動取消退貨申請且不可再次申請。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">3. </font><font face="新細明體">七日鑑賞期內，除非拆封後發現為瑕疵品、出貨商品有誤，美肌萃</font><font face="Calibri">Natural Filter LAB</font><font face="新細明體">商品屬於耗材、個人用品，經拆封即無法進行退貨。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">4. </font><font face="新細明體">七日鑑賞期內之退貨</font><font face="Calibri">/</font><font face="新細明體">誤購商品訂單，將須由消費者自行商品寄回，收件欄資訊如下：</font></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">收件者</font><font face="Calibri">: </font><font face="新細明體">美肌萃 </font><font face="Calibri">NFLAB</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">地址</font><font face="Calibri">: 10</font></span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">5045</font></span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">台北市松山區敦化南路</font><font face="Calibri">1</font><font face="新細明體">段</font><font face="Calibri">1</font><font face="新細明體">號</font><font face="Calibri">8</font><font face="新細明體">樓</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">電話</font><font face="Calibri">: (02)87716690</font></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">5. </font><font face="新細明體">申請換貨以商品瑕疵</font><font face="Calibri">/</font><font face="新細明體">出貨有誤為主，若超過七日鑑賞期 </font><font face="Calibri">(</font><font face="新細明體">含例假日</font><font face="Calibri">)</font><font face="新細明體">，請恕無法接受換貨服務。為避免爭議發生，請於到貨後確實驗收。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">6. </font><font face="新細明體">瑕疵品</font><font face="Calibri">/</font><font face="新細明體">出貨有誤商品更換將由美肌萃</font><font face="Calibri">Natural Filter LAB</font><font face="新細明體">負擔運費，消費者須提供有效收件地址、聯繫人及電話。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">7. </font><font face="新細明體">如所購買的產品經拆封使用無法回復原狀，恕無法辦理換貨。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">8. </font><font face="新細明體">若商品因消費者個人不當拆卸使用而造成破損、髒污或包裝不完整，以致無法再銷售者，請恕無法接受換貨。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">9. </font><font face="新細明體">因每台電腦、手機螢幕解析度不同，網站照片有時會與實際商品發生色差問題，更換標準仍需依美肌萃</font><font face="Calibri">Natural Filter LAB</font><font face="新細明體">判定後為主。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">申請換貨</font><font face="Calibri">/</font><font face="新細明體">退貨步驟</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"> </span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">登入帳號</font> <font face="新細明體">→ 會員中心 → 購物消費紀錄資料明細 → 訂單客服系統提出申請</font></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;">退款作業說明</span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" style="margin:0pt 0pt 0.0001pt;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">1. </font><font face="新細明體">申請退貨成功且商品已退還美肌萃</font><font face="Calibri">Natural Filter LAB</font><font face="新細明體">確認收悉後，方可進行退款程序，詳情請見【退貨規範說明】。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">2.</font><font face="新細明體">信用卡一次付清：退款申請流程通過後將由後台系統發出已退款通知信 。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">※七日鑑賞期內消費款項將於</font><font face="Calibri">5-7</font><font face="新細明體">工作日後退刷於原消費信用卡，退刷作業期間若已跨消費者信用卡結帳日，費用將退於次月帳單。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" align="justify" style="margin:0pt 0pt 0.0001pt;text-align:justify;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">3.</font><font face="新細明體">將依消費者填寫的銀行帳號轉帳退款，信用卡則由線上刷退部分金額於原信用卡。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" align="justify" style="margin:0pt 0pt 0.0001pt;text-align:justify;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">4.</font><font face="新細明體">款項將匯回消費者指定匯款帳號。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" align="justify" style="margin:0pt 0pt 0.0001pt;text-align:justify;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;">請於辦理退貨流程中一併提供（戶名、銀行帳戶、分行代碼），退款成功後請消費者自行刷存摺確認。</span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" align="justify" style="margin:0pt 0pt 0.0001pt;text-align:justify;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><font face="Calibri">5.</font><font face="新細明體">款項將匯回消費者指定匯款帳號。</font></span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" align="justify" style="margin:0pt 0pt 0.0001pt;text-align:justify;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;">請於辦理退貨流程中一併提供（戶名、銀行帳戶、分行代碼），退款成功後請消費者自行刷存摺確認。</span><span style="font-family:'新細明體';font-size:10.5pt;"></span></p><p></p><p class="MsoNormal" align="center" style="margin:0pt 0pt 0.0001pt;text-align:center;font-family:Calibri;font-size:10.5pt;color:rgb(0,0,0);"><span style="font-family:'新細明體';font-size:10.5pt;"><br /></span><span style="font-family:'新細明體';font-size:10.5pt;"><font face="新細明體">美肌萃</font><font face="Calibri">Natural Filter LAB</font><font face="新細明體">保留隨時修訂或修改上述條款及細則的最終決定權。</font></span><span style="font-size:10.5pt;"></span></p><p></p>
