Return退貨政策
<p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(60,120,216);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap;">【退貨申請說明】</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">1. 請注意：任一商品一經開封，恕無法辦理退貨，敬請見諒。</span><span style="font-family:Arial;background-color:transparent;color:rgb(8,7,1);font-size:12pt;white-space:pre-wrap;">（外包塑膠膜已撕開或商品開封狀態）</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">2. 收到商品超過7天，恕不接受退貨。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">3. 欲申請退貨請發送E-mail至客服信箱(service@kiireii.com)後，請務必撥打客服專線告知(0800-300-022)</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">；E-mail內留下退貨申請之姓名、Email、手機號碼、訂單編號及退貨原因。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">若使用信用卡以外的方式付款，則需填寫匯款帳號。</span><span style="font-family:Arial;background-color:transparent;color:rgb(8,7,1);font-size:12pt;white-space:pre-wrap;">收到您的退貨申請後，我們立即與您確認退貨相關事宜。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">4. </span><span style="background-color:rgb(255,217,0);"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);vertical-align:baseline;white-space:pre-wrap;">退貨商品皆不可開封</span><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);vertical-align:baseline;white-space:pre-wrap;">，</span><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);vertical-align:baseline;white-space:pre-wrap;">不接受部分退貨</span></span><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">，並請依原包裝寄回。退回商品需包含此筆訂單的所有商品（含贈品）等，</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">如未將此筆訂單包裹中的所有內容物妥善包裝、完整寄回，需請您自費郵資補件。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">5. 當您的退貨需求通過審核，需請您自行寄回商品，需</span><span style="font-family:Arial;vertical-align:baseline;white-space:pre-wrap;font-size:12pt;color:rgb(0,0,0);background-color:rgb(255,231,0);">自行負擔退貨物流費用</span><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">6. 已使用之優惠券於完成結帳後即不再有效，退貨申請成立後也無法取回優惠券，敬請見諒。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">7. 當您提交退貨申請表後，即代表同意我們的退貨原則，及相關的後續處理事宜。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(60,120,216);background-color:transparent;font-weight:700;vertical-align:baseline;white-space:pre-wrap;">【無法辦理退貨的情況】</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">1. 已超過7天猶豫期，恕無法辦理退貨。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">2. 欲退貨訂單中</span><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);vertical-align:baseline;white-space:pre-wrap;background-color:rgb(255,217,0);">任一商品若已開封</span><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">（例如：購買2件商品，已拆封1件之情形），即無法辦理退貨。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">3. 若退貨商品與訂單有所出入，未將此筆訂單的所有商品（含贈品）等悉數寄回並妥善包裝，將影響您的退貨權益。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="background-color:transparent;color:rgb(60,120,216);font-family:Arial;font-size:12pt;font-weight:700;white-space:pre-wrap;">【無法辦理退款的情況】</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">1. 匯款帳號填寫有誤，將無法辦理退款。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="background-color:transparent;color:rgb(8,7,1);font-family:Arial;font-size:12pt;white-space:pre-wrap;">2. 提交退貨申請表後的10個工作天內，若因填寫資料有明顯問題卻無法聯繫到您，將取消您的申請。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">3. 當我們收到退貨商品，會於10個工作天內進行退款事宜。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;color:rgb(60,120,216);font-size:16px;font-weight:700;white-space:pre-wrap;">※再次提醒</span><br /></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"><span style="font-family:Arial;font-size:12pt;color:rgb(8,7,1);background-color:transparent;vertical-align:baseline;white-space:pre-wrap;">依《消費者保護法》，消費者享有7天猶豫期之權益（收到商品後隔天起為第一天）。猶豫期非試用期，商品需要全新未開封，且包裝完整的狀態，才能辦理退貨退款。若商品已開封，恕無法辦理退貨退款手續。</span></p><p dir="ltr" style="font-family:Lato, 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin-top:0pt;margin-bottom:0pt;line-height:2.04545;color:rgb(102,102,102);font-size:15px;padding:0pt 0pt 8pt;"> <span style="background-color:transparent;color:rgb(60,120,216);font-family:Arial;font-size:12pt;font-weight:700;white-space:pre-wrap;">若有其他疑問，歡迎詢問或撥打我們的客服專線（0800-300-022），將有專人為您服務！</span></p>
