Return退貨政策
<h1 class="CustomPage-title" style="font-family:Lato;"><br /></h1><h1 class="CustomPage-title" style="font-family:Lato;">退換貨政策</h1><div class="CustomPage-content" style="font-family:Lato;"><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span style="background-color:rgb(255,255,255);"><b style="color:rgb(57,123,33);text-indent:0cm;font-weight:bold;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;line-height:1.5;font-size:13.5pt;" xml:lang="en-us">1.</span></b><b style="color:rgb(57,123,33);text-indent:0cm;font-weight:bold;"><span style="font-family:'微軟正黑體', sans-serif;line-height:1.5;font-size:13.5pt;">換貨說明</span></b></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span style="font-family:'微軟正黑體';">在您收到商品後，請先確認商品內容，若商品有任何瑕疵、或內容不符等問題，請於<span lang="en-us" style="font-family:Lato;" xml:lang="en-us">7</span>日鑑賞期內撥打賣場服務專線：<span lang="en-us" style="font-family:Lato;" xml:lang="en-us">0800-333-036</span>，告知賣場人員您的問題，將有專人為您做後續處理。</span><span style="font-family:'微軟正黑體';text-indent:0cm;">在您訂購商品後，若想進一步了解商品用法，都可撥打健康諮詢服務專線：</span><span lang="en-us" xml:lang="en-us" style="text-indent:0cm;">0800-333-036</span><span style="font-family:'微軟正黑體';text-indent:0cm;">，我們將有專人協助您。</span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><b style="font-weight:bold;"><span style="font-family:'微軟正黑體';"><br style="font-family:Lato;" /></span></b></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><b style="font-weight:bold;"><span style="font-family:'微軟正黑體', sans-serif;line-height:1.5;font-size:13.5pt;color:rgb(244,106,2);">關於七天鑑賞期</span></b><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:0cm 0cm 8.45pt;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span style="font-family:'微軟正黑體';">根據《消費者保護法》規定，</span><b style="font-weight:bold;"><span style="font-family:'微軟正黑體';">花井香</span></b><span style="font-family:'微軟正黑體';">提供您享有商品到貨七天猶豫期，提醒您注意，商品退貨時必須回復原狀，如有任何問題都可致電服務專線：<span lang="en-us" style="font-family:Lato;" xml:lang="en-us">0800-333-036</span>。</span><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:0cm 0cm 8.45pt;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" xml:lang="en-us"> </span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span style="line-height:1.5;background-color:rgb(255,255,255);"><font color="#397b21"><b style="font-weight:bold;"><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;line-height:1.5;font-size:13.5pt;" xml:lang="en-us">2.</span></b><b style="font-weight:bold;"><span style="font-family:'微軟正黑體', sans-serif;line-height:1.5;font-size:13.5pt;">鑑賞期內都可以申請退貨嗎<span lang="en-us" xml:lang="en-us">?</span></span></b></font></span><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:0cm 0cm 8.45pt;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span style="font-family:'微軟正黑體';">根據消費者保護法，於<b style="font-family:Lato;">花井香</b>網購的消費者，都可享有商品貨到次日起<span style="font-family:Lato;">7天猶豫期</span>的權益。但猶豫期並非試用期，您所退回的商品必須是全新狀態<span lang="en-us" style="font-family:Lato;" xml:lang="en-us">(</span>不得有刮傷、破損、受潮<span lang="en-us" style="font-family:Lato;" xml:lang="en-us">)</span>，並且保持完整包裝，意即必須恢復至您收到商品時的原始狀態（包含商品本體、配件、原廠包裝、保護袋、保麗龍、保證書、隨附文件、贈品等）。否則將影響您的退貨權益，也可能依照損毀程度扣除回復原狀之必要費用。</span><span lang="en-us" xml:lang="en-us"><a href="http://www.newegg.com.tw/Policies/Return" style="font-family:Lato;"><span style="font-family:'微軟正黑體', sans-serif;line-height:1.5;">(</span><span lang="en-us" style="font-family:'微軟正黑體', sans-serif;line-height:1.5;" xml:lang="en-us"><span lang="en-us" style="font-family:Lato;" xml:lang="en-us">各類商品退貨規定說明)</span></span></a></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span style="font-family:'微軟正黑體', sans-serif;line-height:1.5;font-size:13.5pt;font-weight:bold;"><font color="#ff0000"><br /></font></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span style="font-family:'微軟正黑體', sans-serif;line-height:1.5;font-size:13.5pt;font-weight:bold;"><font color="#ff0000">退貨程序說明<span lang="en-us" xml:lang="en-us"> :</span></font></span><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" style="font-family:'微軟正黑體';" xml:lang="en-us">I.</span><span style="font-family:'微軟正黑體';">辦理退貨時，請您於商品貨到次日起<font color="#ff0000">七天內</font>，於賣場服務時間<span lang="en-us" style="font-family:Lato;" xml:lang="en-us">(</span>週一至週五<span lang="en-us" style="font-family:Lato;" xml:lang="en-us">9:00~18:00)</span>撥打服務專線：<span lang="en-us" style="font-family:Lato;" xml:lang="en-us"><b>0800-333-036</b></span>，將有專人為您服務。</span><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:0cm 0cm 8.45pt;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" style="font-family:'微軟正黑體';" xml:lang="en-us">II.</span><span style="font-family:'微軟正黑體';">請您以原外盒紙箱將退貨商品連同發票包裝好，一般申請退貨之後，約<span lang="en-us" style="font-family:Lato;" xml:lang="en-us">3~5</span>天內，宅配人員將與您聯繫取件，並請您保留宅配取貨單據至退貨流程結束。若有任何疑問，請撥打賣場服務電話。</span><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><b style="font-weight:bold;"><span style="background-color:rgb(255,255,0);">若退貨時有下列情形，將影響您的退貨權利，或需負擔毀壞之費用：</span></b><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" style="font-family:'微軟正黑體';" xml:lang="en-us">I.</span><span style="font-family:'微軟正黑體';">商品原包裝不影響您檢查商品權益的狀況下，您將商品外膜包裝毀損、封條移除、吊牌拆除、貼膠移除，或標籤拆除等。</span><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" style="font-family:'微軟正黑體';" xml:lang="en-us">II.</span><span style="font-family:'微軟正黑體';">若原外盒紙箱已遺失，請用其他紙箱包覆商品原廠包裝，切勿直接於商品原廠包裝（彩盒）上黏貼紙張或書寫文字。若商品原廠包裝（彩盒）損毀或遺失，將無法辦理退貨。</span><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" style="font-family:'微軟正黑體';" xml:lang="en-us">III.</span><span style="font-family:'微軟正黑體';">收到商品時，已提供您檢查商品及確認商品完整度之機會，避免爭議建議可拍照留存。</span><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" style="font-family:'微軟正黑體';" xml:lang="en-us">IV.</span><span style="font-family:'微軟正黑體';">其他逾越檢查之必要或因為可歸責於您之事由，導致商品產生價值降低、毀損、滅失或其他變更者。</span><span style="font-family:'微軟正黑體';">鑑賞期並非試用期，食品類及保養類商品一旦拆開包裝後，鑑賞期權益視同取消。</span><span lang="en-us" xml:lang="en-us"></span></p><p class="MsoNormal" style="margin:8.1pt 0cm;line-height:16.2pt;font-size:13px;letter-spacing:0.5px;text-indent:0cm;background-size:initial;vertical-align:baseline;"><span lang="en-us" style="font-family:'微軟正黑體';" xml:lang="en-us">VI.</span><span style="font-family:'微軟正黑體';">退貨流程不接受離<span lang="en-us" style="font-family:Lato;" xml:lang="en-us">/</span>外島與國外的取貨服務。</span></p></div>
