Return退貨政策
<h1 class="CustomPage-title" style="text-align:left;font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;font-size:24px;margin-top:20px;margin-bottom:0px;font-weight:bold;line-height:40px;color:rgb(51,51,51);text-transform:uppercase;padding-top:10px;padding-bottom:20px;letter-spacing:2px;">退換貨政策</h1><div class="CustomPage-content" style="font-family:Lato, 'andy-money', 'Noto Sans', Mitr, Athiti, 'Noto Sans TC', 'Noto Sans SC', 'system-ui', '-apple-system', 'Segoe UI', sans-serif;line-height:1.5;color:rgb(51,51,51);font-size:14px;"><p class="MsoNormal" style="text-align:left;font-family:'Source Sans Pro', 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin:0cm 0cm 7.5pt 24pt;line-height:20pt;color:rgb(102,102,102);font-size:15px;background-size:initial;text-indent:-24pt;"><span style="font-weight:700;"><span style="font-family:'微軟正黑體', sans-serif;font-size:20pt;color:rgb(77,82,85);">［ 商品退換貨需知 ］</span></span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><b style="font-weight:bold;"><span style="font-family:'Heiti SC Light';"><span style="color:rgb(102,102,102);font-size:x-large;"><br /></span></span></b></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><b style="font-weight:bold;"><span style="font-family:'Heiti SC Light';"><span style="color:rgb(102,102,102);font-size:x-large;">「 注意事項 」</span></span></b></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="font-size:large;"><span style="font-family:'Heiti SC Light';color:rgb(120,120,120);">1. </span><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);">退換貨必須商品</span><span style="font-family:'Heiti SC Light';color:rgb(255,150,150);">完全未使用</span><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);">，包含邊條未拔開，包裝、紙箱及贈品全數保留。若未符合全新狀態，將影響您的退貨權益，倉庫回收檢查商品後，將</span><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);">收取恢復商品之整新費用</span><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);">。</span></span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);font-size:large;">2.若因退貨時包裝不完整導致寄回時商品受損，須由消費者負擔損壞商品之費用。</span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);font-size:large;">3.若因個人因素退換貨，需</span><span style="font-family:'Heiti SC Light';font-size:large;color:rgb(255,150,150);">自行負擔來回運費</span><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);font-size:large;">。</span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="font-size:large;"><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);">4.商品若有任何問題或缺件，請於</span><span style="color:rgb(255,150,150);"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">7</span><span style="font-family:'Heiti SC Light';">日內</span></span><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);">提出，逾期恕無法追究。</span></span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="font-size:large;"><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);"> </span><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);">客服聯絡方式：</span></span></p><ul style="font-family:'新細明體', serif;padding-left:56px;list-style-position:outside;"><li style="list-style-position:outside;"><span style="font-size:large;"><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);">客服專線：</span><a href="https://www.patopato.co/+886-4-7617800">+886-4-7617800</a></span></li><li style="list-style-position:outside;"><span style="font-size:large;"><span style="color:rgb(102,102,102);"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">LINE </span><span style="font-family:'Heiti SC Light';">線上客服<span lang="en-us" xml:lang="en-us">: </span></span></span><a href="https://line.me/R/ti/p/%40txx6261w">: https://line.me/R/ti/p/%40txx6261w</a></span></li><li style="list-style-position:outside;"><span style="font-size:large;">臉書私訊<span lang="en-us" style="font-family:'Heiti SC Light';color:rgb(102,102,102);" xml:lang="en-us"> </span><a href="http://m.me/patopatoeva"> http://m.me/patopatoeva</a></span></li></ul><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);font-size:large;">5.商品、試用品及贈品一經拆封使用，一律不接受換貨或退貨。</span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span lang="en-us" style="font-family:'Heiti SC Light';color:rgb(120,120,120);font-size:large;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span lang="en-us" style="font-family:'Heiti SC Light';color:rgb(120,120,120);font-size:large;" xml:lang="en-us"><br /></span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span lang="en-us" style="font-family:'Heiti SC Light';color:rgb(120,120,120);font-size:large;" xml:lang="en-us"><br /></span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><b style="font-weight:bold;"><span style="font-family:'Heiti SC Light';color:rgb(102,102,102);font-size:x-large;">「 瑕疵品認定標準 」</span></b><span lang="en-us" style="font-family:'Heiti SC Light';font-size:large;color:rgb(120,120,120);" xml:lang="en-us"><br /></span><span style="font-family:'Heiti SC Light';font-size:large;color:rgb(102,102,102);">以下狀況不使影響使用，</span><span style="font-family:'Heiti SC Light';font-size:large;color:rgb(255,150,150);font-weight:bold;">不屬於</span><span style="font-family:'Heiti SC Light';font-size:large;color:rgb(102,102,102);">瑕疵品：<span lang="en-us" xml:lang="en-us"></span></span></p><p style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">1. </span><span style="font-family:'Heiti SC Light';">發泡過程中，產生小於<span lang="en-us" xml:lang="en-us">1.5cm</span>的小氣孔及些微染色，屬正常現象。<span lang="en-us" xml:lang="en-us"></span></span></span></p><p style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">2. </span><span style="font-family:'Heiti SC Light';">地墊為發泡製造，類似麵包製作過程，尺寸、厚度有<span lang="en-us" xml:lang="en-us">5%</span>左右的公差，不會影響正常使用。<span lang="en-us" xml:lang="en-us"></span></span></span></p><p style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">3. </span><span style="font-family:'Heiti SC Light';">地墊色料在發泡過程，地墊表面會有些微色差非褪色，屬正常狀況（不同批購買時會比較明顯）。<span lang="en-us" xml:lang="en-us"></span></span></span></p><p style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">4. </span><span style="font-family:'Heiti SC Light';">邊條屬於贈品，發泡過程中可能產生波浪狀，可拆掉邊條，不影響地墊拼接。<span lang="en-us" xml:lang="en-us"></span></span></span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">5. </span><span style="font-family:'Heiti SC Light';">地墊側面及反面凹洞，不會影響拼接及防水性，可正常使用。<span lang="en-us" xml:lang="en-us"></span></span></span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span lang="en-us" style="font-family:'Heiti SC Light';color:rgb(102,102,102);font-size:large;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span lang="en-us" style="font-family:'Heiti SC Light';color:rgb(102,102,102);font-size:large;" xml:lang="en-us"> </span></p><p class="MsoNormal" style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';font-weight:bold;" xml:lang="en-us">** </span><span style="font-family:'Heiti SC Light';"><span style="font-weight:bold;">若有以下瑕疵狀況，可申請退換貨 </span><span lang="en-us" xml:lang="en-us"><span style="font-weight:bold;">**</span></span></span></span></p><p style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">1. </span><span style="font-family:'Heiti SC Light';">明顯傷及地墊表面的刮痕、凹洞或凸起。<span lang="en-us" xml:lang="en-us"></span></span></span></p><p style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">2. </span><span style="font-family:'Heiti SC Light';">大面積（直徑超過<span lang="en-us" xml:lang="en-us">3cm</span>）無法去除的髒污或無法恢復的壓痕。<span lang="en-us" xml:lang="en-us"></span></span></span></p><p style="font-family:'新細明體', serif;margin:0cm;line-height:25px;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';" xml:lang="en-us">3. </span><span style="font-family:'Heiti SC Light';">外箱明顯受損傷及內部地墊，影響拼接<span lang="en-us" xml:lang="en-us"></span></span></span></p><p class="MsoNormal" style="font-family:'Source Sans Pro', 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin:0cm 0cm 7.5pt 24pt;line-height:20pt;background-size:initial;text-indent:-24pt;"><span style="color:rgb(102,102,102);font-size:large;"><span lang="en-us" style="font-family:'Heiti SC Light';text-indent:0px;" xml:lang="en-us">4. </span><span style="font-family:'Heiti SC Light';text-indent:0px;">與該尺寸超過<span lang="en-us" xml:lang="en-us">5%</span>高低落差。</span></span></p><p class="MsoNormal" style="font-family:'Source Sans Pro', 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin:0cm 0cm 7.5pt 24pt;line-height:20pt;background-size:initial;text-align:center;text-indent:-24pt;"><img src="https://img.shoplineapp.com/media/image_clips/61e4e73494ba2e001a7c2335/original.png?1642391348" alt="original.png?1642391348" /><br /></p><p class="MsoNormal" style="font-family:'Source Sans Pro', 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin:0cm 0cm 7.5pt 24pt;line-height:20pt;background-size:initial;color:rgb(102,102,102);text-indent:-24pt;"><span style="color:rgb(120,120,120);font-size:x-large;font-weight:700;"><span style="font-family:'微軟正黑體', sans-serif;"><br /></span></span></p><p class="MsoNormal" style="font-family:'Source Sans Pro', 'Open Sans', 'Helvetica Neue', Helvetica, Arial, 'Hiragino Sans GB', 'Microsoft YaHei', '微软雅黑', STHeiti, 'WenQuanYi Micro Hei', SimSun, sans-serif;margin:0cm 0cm 7.5pt 24pt;line-height:20pt;background-size:initial;color:rgb(102,102,102);text-indent:-24pt;"><span style="color:rgb(120,120,120);font-size:x-large;font-weight:700;"><span style="font-family:'微軟正黑體', sans-serif;">非常感謝您的</span><span style="font-family:'微軟正黑體', sans-serif;">理解與配</span><span style="font-family:'微軟正黑體', sans-serif;">合</span></span><span style="color:rgb(120,120,120);font-size:x-large;font-weight:700;"><span lang="en-us" style="font-family:'Century Gothic', sans-serif;" xml:lang="en-us">!</span></span></p></div>
