Return退貨政策
<p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:'新細明體', serif;color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;">若對商品有疑問，請在購買前向店家提出。購買前詳盡地溝通，可省下退款</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">/</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;">換貨所耗費的心力、金錢與時間。</span><b><span lang="en-us" style="font-size:13.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></b></p><p><b></b></p><b></b>
<p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"><;</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">聯絡我們</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us">>; FB</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">請搜尋：路納星球</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"> / Line</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">客服：</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us">@</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:rgb(51,51,51);border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">htj9781j</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="background-size:initial;"><b><span lang="en-us" style="font-size:13.5pt;font-family:Helvetica, 'sans-serif';color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span></b></p>
<p class="MsoNormal" style="background-size:initial;"><b><span style="font-size:13.5pt;font-family:'新細明體', serif;color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;">商品運送資訊</span></b><b><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></b></p><p><b></b></p><b></b>
<p class="MsoNormal" style="background-size:initial;"><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">-</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;">商品統一使用</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">7-11</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;">店到店運送</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">,</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;">配合店到店物流政策</span><b><span lang="en-us" style="font-size:13.5pt;font-family:Helvetica, 'sans-serif';color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"><br />
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</span></b><b><span style="font-size:13.5pt;font-family:'新細明體', serif;color:rgb(57,57,62);border-width:1pt;border-style:none;padding:0cm;">退換貨須知</span></b><b><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"><br />
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</span></b><b><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">退換貨申請須於收到商品後隔日起算</span></b><b><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"> 7 </span></b><b><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">日內提出</span></b><b><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></b></p><p><b></b></p><b></b>
<p class="MsoNormal" style="background-size:initial;"><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">若申請逾時或不符合退貨政策條件範圍，店家有權拒絕退貨，請在提交申請前與店家溝通。</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="background-size:initial;"><b><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">以下商品類型不接受客人因個人因素申請退換貨</span></b><b><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></b></p><p><b></b></p><b></b>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">客製化商品</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">已拆封個人衛生商品</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">保存期限短的商品</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">已拆封的影音商品</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="background-size:initial;"><span style="font-family:'微軟正黑體', 'sans-serif';">換貨政策<span lang="en-us" xml:lang="en-us"></span></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'微軟正黑體', 'sans-serif';color:#39393E;">如欲換貨請在收到商品後隔日起算</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"> 7 </span><span style="font-size:10.5pt;font-family:'微軟正黑體', 'sans-serif';color:#39393E;">日內聯繫客服</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'微軟正黑體', 'sans-serif';color:#39393E;">我們會依據商品種類或庫存評估是否有換貨服務，請務必先詢問客服</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'微軟正黑體', 'sans-serif';color:#39393E;">若確認同意換貨，請在</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"> 7 </span><span style="font-size:10.5pt;font-family:'微軟正黑體', 'sans-serif';color:#39393E;">個工作天內，將完整的商品寄出</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'微軟正黑體', 'sans-serif';color:#39393E;">我們收到商品、確認商品狀態後，將於</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"> 14 </span><span style="font-size:10.5pt;font-family:'微軟正黑體', 'sans-serif';color:#39393E;">個工作天內將更換商品寄出</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'微軟正黑體', 'sans-serif';color:#39393E;">當筆訂單相同或不同商品需申請退換貨，請一併提出申請及寄回，非特殊情況，店家有權拒絕分批退回。</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="background-size:initial;"><span style="font-family:'微軟正黑體', 'sans-serif';">退款流程<span lang="en-us" xml:lang="en-us"></span></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us">Runaland</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">客服團隊在收到申請後的</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"> 3 -5</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">個工作天內聯繫您</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">客服同意退貨後，請在</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"> 3 </span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">個工作天內，將完整的商品寄出</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us">(</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">包含產品外包裝、說明書及贈品</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us">)</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">，並以</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us">Line</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">或</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us">FB</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">告知客服團隊</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"><br />
</span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">（請將使用物流單位及寄件編號一併附上，可減少來回溝通的時間）</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
<p class="MsoNormal" style="margin-left:15pt;text-indent:-18pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Symbol;color:#39393E;" xml:lang="en-us">·<span style="font-size:7pt;line-height:normal;font-family:'Times New Roman';">
</span></span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">我們會在收到商品後的</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"> 3 </span><span style="font-size:10.5pt;font-family:'新細明體', serif;color:#39393E;">個工作天內確認商品狀態並啟動退款程序</span><span lang="en-us" style="font-size:10.5pt;font-family:Helvetica, 'sans-serif';color:#39393E;" xml:lang="en-us"></span></p><p></p>
