Service服務條款
<p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><b><span lang="en-us" style="font-size:13.5pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">| </span></b><b><span style="font-size:13.5pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">退換貨事宜</span></b><b><span lang="en-us" style="font-size:13.5pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us"> </span></b><span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">📌</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">若發現任何問題，請於收貨後五小時內通知官方<span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">LINE@</span><span style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">客服，逾時不受理。</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us"> </span></span><span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">📌</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;">本公司依消保法規定，生鮮食品不適用於消費者保護法第</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">19</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;">條，</span>生鮮食品無七天鑑賞期，下單前請先確認所需商品。<span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">📌</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">未依規定冷凍保鮮，或因保存不當，如重複冷凍、解凍導致商品變質，恕不接受退換貨。<span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us"> </span></span><span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">📌</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">如因其他因素需辦理退貨，請依照退貨流程辦理，賣方收到退貨商品後，且確認驗收無誤，方可進行金流退款流程。</span><span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">📌</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">若退回商品驗收上有任何問題，退款作業將暫停，將由客服人員主動與您聯繫。</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us"> </span><span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">📌<span style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">退貨商品必須以原包裝方式恢復原狀並且包裝妥當</span><span lang="en-us" style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">(</span><span style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">包含完整商品、贈品及包裝盒，於退貨時置入於原外包裝箱內</span><span lang="en-us" style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">)</span><span style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">，</span>如訂購商品有所損壞，費用將於退款中扣抵。<span lang="en-us" style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us"> </span></span><span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">自<span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">105</span><span style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">年</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">1</span><span style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">月</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">1</span><span style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">日起，生鮮食品不適用於消費者保護法第</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">19</span><span style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">條，並不享有</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">7</span><span style="font-size:10pt;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">天鑑賞期，因冷藏食品或生鮮商品屬消耗性商品，商品屬性特殊或有保存期限等問題，</span></span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;">除商品本身瑕疵或運送過程而造成的損毀，才可接受退貨申請。</span><span style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;"> </span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;">非商品瑕疵恕無法為您辦理換貨，下單前請務必考慮、詢問清楚。一經拆封、食用、失溫及保存不良等情形而導致商品變質，則無法處理您的換貨申請，敬請見諒！</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span><span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p><p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><b><span lang="en-us" style="font-size:13.5pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us">| </span></b><b><span style="font-size:13.5pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;">退貨流程</span></b><b><span lang="en-us" style="font-size:13.5pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;" xml:lang="en-us"> </span></b><span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p><p>
</p><p style="margin:0cm 0cm 0.0001pt;line-height:18.75pt;background-size:initial;"><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">拍照</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">→</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">使用官方</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">LINE@</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">聯繫客服</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">→</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">客服專人聯繫，確認為賣方疏失</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;" xml:lang="en-us">→</span><span style="font-size:10pt;color:#000000;border-width:1pt;border-style:none;padding:0cm;background-size:initial;">安排退貨事宜</span><span lang="en-us" style="font-size:10pt;font-family:Arial, 'sans-serif';color:#FFFFFF;border-width:1pt;border-style:none;padding:0cm;background:rgb(7,23,45);" xml:lang="en-us"> </span><span lang="en-us" style="font-family:Arial, 'sans-serif';" xml:lang="en-us"></span></p><p></p>
